Skip to main content
Beginning of main content
CheapTickets Verified Reviews
Room type Options Nightly price Book
Marvelous Suite, Suite, 1 Bedroom, Lake View
1216 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Mega Room, Room, 1 King Bed, Lake View
560 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Fantastic Suite, Suite, 1 Bedroom, Lake View
1216 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Fabulous Room, Room, 1 King Bed, Smoking, Lake View
560 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Wonderful Room, Room, 1 King Bed, City View
Room with view
506 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Studio Suite, 1 Bedroom, Lake View
1033 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed, City View
Room with view
506 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Wonderful Room, Room, 2 Double Beds, City View
Room with view
506 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Cool Corner Suite, Suite, 1 Bedroom, Lake View, Corner
1033 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Double Beds, City View
Room with view
506 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Spectacular Room, Room, 1 King Bed, City View
Room with view
506 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Spectacular Room, Room, 2 Double Beds, City View
Room with view
506 square feet
2 Double Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 3 restaurants connected to a shopping center in Suzhou

Popular property highlights

Free WiFi
Business center
Laundry facilities
Smoke-free property
Grocery/convenience store

Located in Suzhou (Suzhou Industrial Park), W Suzhou is within a 15-minute walk of Suzhou Center and Jinji Lake. This luxury hotel is 3.2 mi (5.1 km) from Suzhou University and 3.7 mi (5.9 km) from Suzhou Culture and Arts Center.

Make yourself at home in one of the 379 individually decorated guestrooms, featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

Grab a bite at SOL37, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Suzhou? This hotel has 8751 square feet (813 square meters) of space consisting of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property is undergoing renovations from February 2 2024 to June 1 2024 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, W Suzhou features an indoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 8751 square feet (813 square meters) include a conference center. This luxury hotel also offers a steam room, spa services, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

W Suzhou is a smoke-free property.

  • Express check-in
  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Designer stores on site
  • Shopping mall on site
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Conference space size (meters) - 813
  • Spa services on site
  • Number of meeting rooms - 7
  • Terrace
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Conference space size (feet) - 8751
  • Conference center
  • Shopping on site
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 379
  • 24-hour fitness facilities
  • Number of floors - 38
  • Number of buildings/towers - 1
  • Wedding services
  • Garden
  • Multilingual staff
  • 24-hour health club
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • French
  • Spanish
  • Japanese
  • Korean
  • Thai
  • Malay
  • Turkish
  • Chinese (Mandarin)

Parking

Self parking (surcharge)

Room Amenities

W Suzhou offers 379 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Designer toiletries
  • Desk
  • Premium bedding
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • TV size: 49
  • Deep soaking bathtub
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Hydromassage showerhead
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Lever door handles

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

SOL37 - Onsite restaurant.

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Su Yan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Woobar - This bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, AWAY SPA. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Hot stone massage
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

UnionPay

Staffed front desk

Social distancing measures are in place

Property mobile app recommended for guests

Property mobile app name Marriott Bonvoy App

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Self parking fee: CNY 200 per day
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel W Suzhou
  • W Suzhou Hotel
  • W Suzhou Suzhou
  • W Suzhou Hotel Suzhou

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Sorry, we seem to have had an issue loading our review content. Try again?