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Park Hyatt Suzhou

4.5 star property

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Photo gallery for Park Hyatt Suzhou

Lunch and dinner served, international cuisine
Minibar, in-room safe, individually decorated, desk
Serves dinner and brunch
Exterior
Minibar, in-room safe, individually decorated, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$253
$239 nightly
$253 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
69 Xizhou Road, Suzhou Industrial Park, Suzhou, Jiangsu, 215028
  • Place, Jinji Lake
    ‪4 min walk‬
  • Place, Suzhou Ferris Wheel
    ‪7 min walk‬
  • Place, Suzhou International Expo Center
    ‪2 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪37 min drive‬

Room options

View all photos for 1 King Lake View

1 King Lake View | Minibar, in-room safe, individually decorated, desk

1 King Lake View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed
  • Lake view

View all photos for Park Lakeview Terrace Suite

Park Lakeview Terrace Suite | Living area | 65-inch LED TV with satellite channels, TV, MP3 dock

Park Lakeview Terrace Suite

  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Lake view

View all photos for 1 King Garden View

Minibar, in-room safe, individually decorated, desk

1 King Garden View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed
  • Garden view

View all photos for 1 King Deluxe

Minibar, in-room safe, individually decorated, desk

1 King Deluxe

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Deluxe

2 Twin Deluxe | Minibar, in-room safe, individually decorated, desk

2 Twin Deluxe

  • 721 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for 1 King City View

Minibar, in-room safe, individually decorated, desk

1 King City View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Park Terrace Suite

Park Terrace Suite | Minibar, in-room safe, individually decorated, desk

Park Terrace Suite

  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Park Executive Lakeview Terrace Suite

Park Executive Lakeview Terrace Suite | Minibar, in-room safe, individually decorated, desk

Park Executive Lakeview Terrace Suite

  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin City View

Minibar, in-room safe, individually decorated, desk

2 Twin City View

  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for 2 Twin Garden View

Minibar, in-room safe, individually decorated, desk

2 Twin Garden View

  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Garden view

View all photos for 1 King Skywheel View

Minibar, in-room safe, individually decorated, desk

1 King Skywheel View

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Twin Skywheel View

2 Twin Skywheel View | Minibar, in-room safe, individually decorated, desk

2 Twin Skywheel View

  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Park Lakeview Suite

Park Lakeview Suite | Minibar, in-room safe, individually decorated, desk

Park Lakeview Suite

  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Lake view

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Kimpton Suzhou Bamboo Grove by IHG
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 19 reviews
$149 nightly
The price is $157
Feb 1 - Feb 2
Total with taxes and fees
Kimpton Suzhou Bamboo Grove by IHG

About the neighborhood

Suzhou

With a stay at Park Hyatt Suzhou in Suzhou (Suzhou Industrial Park), you'll be a 3-minute drive from Jinji Lake and 6 minutes from Gate to the East. .This luxury hotel is 6.2 mi (10 km) from Suzhou University and 6.3 mi (10.2 km) from Pingjiang Road.

What's nearby

  • Jinji Lake - 4 min walk - 0.3 miles
  • Suzhou Ferris Wheel - 7 min walk - 0.4 miles
  • Yuanrong Times Square - 2 min drive - 0.8 miles
  • Suzhou International Expo Center - 2 min drive - 1.0 mile
  • Suzhou Culture and Arts Center - 2 min drive - 1.2 miles

Getting around

  • Xinghu Jie Station - 16 min walk
  • Suzhou Railway Station - 24 min drive
  • Wuxi (WUX-Shuofang) - 59 min drive

Restaurants

  • ‪Living Room - ‬7 min walk
  • ‪星巴克 - ‬12 min walk
  • ‪Starbucks Reserve 星巴克臻选 - ‬13 min walk
  • ‪Apartment 208 - ‬10 min walk
  • ‪FinSanté - ‬14 min walk

About this property

Park Hyatt Suzhou

Luxury hotel with a full-service spa connected to a shopping center in Suzhou
Park Hyatt Suzhou offers 178 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. 65-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Suzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments.
Make yourself at home in one of the 178 individually decorated guestrooms, featuring MP3 docking stations and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by Living Room, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Living Room - This coffee shop specializes in international cuisine and serves lunch and dinner. Reservations are required.
Xizhou Hall - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Apartment 208 - This bar serves brunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 188 to 188 for adults and CNY 94 to 188 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Apartment 208
  • Living Room
  • Xizhou Hall

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 to 188 for adults, and CNY 94 to 188 for children
  • Airport shuttle fee: CNY 1300 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Park Hyatt Suzhou Hotel
Park Hyatt Suzhou Suzhou
Park Hyatt Suzhou Hotel Suzhou

Park Hyatt Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 1 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Xinkai

Liked: Cleanliness
Stayed 2 nights in Oct 2025

6/10 Okay

Wei

Traveled with family
Liked: Cleanliness, staff & service
Staff were extremely courteous and the room was spacious. Air conditioning felt uneven in the room where some areas are warmer than others. The room card was very difficult to use when tapping in the elevator trying to access your floor. Front staff said they are trying to upgrade their system so the cards are not the most sensitive, replaced my room cards and the same issued persisted.
Stayed 4 nights in May 2024

10/10 Excellent

Meihua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

chinching

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅館整體品質良好，但未見進步。服務人員的服務態度逐漸失去熱忱了。 房務工作包括房間整理清潔較以前馬虎許多。
Stayed 4 nights in Oct 2025

10/10 Excellent

PEI-CHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

COREY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JWan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like the gardening a lot... remind me of the Park Hyatt Kyoto
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Service level needs Training

Stayed 1 night in Nov 2023