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CheapTickets Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Pacific Club King
452 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Premier King Room
365 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Suite, 1 King Bed
689 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe King Room
366 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Premier Twin
366 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Pacific Club Twin
452 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Premier Twin Room
365 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Premier King
366 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Room
366 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly Suzhou hotel in Gu Su District with 3 restaurants

Popular property highlights

Free self parking
Free WiFi
Indoor pool
Laundry facilities
Smoke-free property

A stay at Pan Pacific Suzhou places you in the heart of Suzhou, within a 5-minute drive of Pan Gate and Guanqian Street. This 4.5-star hotel is 5.7 mi (9.2 km) from Jinji Lake and 1.4 mi (2.2 km) from Master of the Nets Garden.

Make yourself at home in one of the 480 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Enjoy international cuisine at Garden Brasserie, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include complimentary wired Internet access, a computer station, and express check-in. Planning an event in Suzhou? This hotel has facilities measuring 15070 square feet (1400 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Pan Pacific Suzhou provides a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 15070 square feet (1400 square meters) include conference space. This luxury hotel also offers a children's pool, spa services, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pan Pacific Suzhou is a smoke-free property.

  • Picnic area
  • Express check-in
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • Lockers available
  • Indoor pool
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Outdoor pool
  • Computer station
  • Conference space size (meters) - 1400
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Pool umbrellas
  • Parking (limited spaces)
  • Total number of rooms - 480
  • Number of floors - 5
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Coffee/tea in common areas
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 1999
  • Pool sun loungers
  • Free WiFi
  • Steam room
  • Sauna
  • Free wired Internet
  • Children's club (free)
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 3
  • Breakfast available (surcharge)
  • Conference space size (feet) - 15070
  • Laundry facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Pan Pacific Suzhou offers 480 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Free bottled water
  • Towels provided
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Satellite TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Free WiFi
  • Free wired Internet
  • Desk
  • Deep soaking bathtub
  • Rainfall showerhead
  • In-room dining only
  • iPod docking station
  • Electric kettle
  • Separate bathtub and shower
  • Down comforter

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Garden Brasserie - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Keyaki - This poolside theme restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Hai Tien Lo - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 6 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 175.0 per night.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Number of children who can stay free - 2

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 128 for adults and CNY 68 for children (approximately)
  • Rollaway bed fee: CNY 175.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel
  • Pan Pacific Suzhou Hotel
  • Pan Pacific Suzhou Suzhou
  • Pan Pacific Suzhou Hotel Suzhou

We should mention

Pool access available from 6 AM to 11 PM.

Only registered guests are allowed in the guestrooms.

Set meals are served in guestrooms only (no menus or public dining).

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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