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Oakwood Hotel & Residence Suzhou

4.5 star property

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Photo gallery for Oakwood Hotel & Residence Suzhou

Premium bedding, in-room safe, desk, blackout drapes
42-inch flat-screen TV with cable channels, TV
Premier Apartment, 3 Bedrooms, Lake View | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Luxury Apartment, 2 Bedrooms, Partial Lake View | Private kitchen | Coffee/tea maker, electric kettle

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$64
$60 nightly
$64 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
6 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiang Su, 215123
  • Place, Dushu Lake
    ‪1 min walk‬
  • Place, Jinji Lake
    ‪5 min drive‬
  • Place, Suzhou International Expo Center
    ‪8 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪42 min drive‬

Room options

View all photos for One-Bedroom Apartment

Coffee/tea maker, electric kettle

One-Bedroom Apartment

  • Partial lake view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, Partial Lake View

Premium bedding, in-room safe, desk, blackout drapes

Junior Apartment, Partial Lake View

  • Partial lake view
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment, 3 Bedrooms, Lake View

Premium bedding, in-room safe, desk, blackout drapes

Premier Apartment, 3 Bedrooms, Lake View

  • Lake view
  • 1647 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Bed OR 1 Twin Sofa Bed, 2 Large Twin Beds and 1 Queen Bed

View all photos for Luxury Apartment, 2 Bedrooms, Partial Lake View

Premium bedding, in-room safe, desk, blackout drapes

Luxury Apartment, 2 Bedrooms, Partial Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1162 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Deluxe Twin Room

  • Park view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Primier King Room

Premium bedding, in-room safe, desk, blackout drapes

Primier King Room

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
Pan Pacific Suzhou
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4.5 out of 5, Wonderful, 479 reviews
$62 nightly
The price is $66
Feb 24 - Feb 25
Total with taxes and fees
Pan Pacific Suzhou

About the neighborhood

Suzhou

With a stay at Oakwood Hotel & Residence Suzhou in Suzhou (Suzhou Industrial Park), you'll be a 1-minute drive from Dushu Lake and 5 minutes from Jinji Lake. .This family-friendly hotel is 4.4 mi (7.1 km) from Suzhou Ferris Wheel and 5.2 mi (8.4 km) from Suzhou International Expo Center.

What's nearby

  • Dushu Lake - 1 min walk - 0.1 miles
  • Jinji Lake - 5 min drive - 3.3 miles
  • Suzhou International Expo Center - 8 min drive - 5.4 miles
  • Gate to the East - 11 min drive - 6.9 miles
  • Humble Administrator's Garden - 15 min drive - 10.3 miles

Getting around

  • Yueliangwan Station - 5 min walk
  • Suzhou Railway Station - 29 min drive
  • Wuxi (WUX-Shuofang) - 40 min drive

Restaurants

  • ‪螺蛳饭店(独墅湖店) - ‬3 min walk
  • ‪Lobby lounge - ‬4 min walk
  • ‪蜂乐福美食广场 Floft Food Plaza - ‬12 min walk
  • ‪星巴克 - ‬5 min walk
  • ‪书香世家酒店 - ‬14 min walk

About this property

Oakwood Hotel & Residence Suzhou

Oakwood Hotel & Residence Suzhou offers 250 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 250 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Dushu Spring, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Dushu Spring - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dushu Spring

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Playground
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 23 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 98.00 per person
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Oakwood Hotel Suzhou
Oakwood Suzhou
Oakwood Hotel Residence Suzhou
Oakwood & Suzhou Suzhou
Oakwood Hotel Residence Suzhou
Oakwood Hotel & Residence Suzhou Hotel
Oakwood Hotel & Residence Suzhou Suzhou
Oakwood Hotel & Residence Suzhou Hotel Suzhou

Oakwood Hotel & Residence Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 79 reviews
Rating 8 - Good. 24 out of 79 reviews
Rating 6 - Okay. 7 out of 79 reviews
Rating 4 - Poor. 0 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ek Seng

Traveled with family
Liked: Cleanliness, staff & service
Room is spacious and comfortable and there is a surprise me , a skywalk in the living room with a beautiful lake view
Stayed 2 nights in Nov 2025

10/10 Excellent

Eddie

Business traveler
Liked: Cleanliness, staff & service, amenities
Staffs are excellent and very nice. Stayed in a one bedroom apartment. Very good quality and clean. Beautiful view from higher floor. Buffet breakfast with variety of food.
Stayed 6 nights in Oct 2025

10/10 Excellent

MARGARET

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Anna Crouch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real family atmosphere. All other staff were also very friendly and helpful, and room service cleaning was excellent. Lovely attractive quiet local area with convenience stores, restaurants, easy access to the local metro for plenty of sightseeing options, and beautiful lakeside walks on the doorstep. We stayed for two weeks, would love to visit again.
Stayed 13 nights in Apr 2025

10/10 Excellent

Isabel, Silver Spring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay at this hotel again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Location is abit far from the tourist attractions and shopping but the apartm
Stayed 2 nights in Dec 2023

10/10 Excellent

Lieschen

Stayed 4 nights in Jun 2023

10/10 Excellent

watson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great lake view

Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

TifKoh, Singapore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Hsing-Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the industrial/tech/education area

I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Room is clean and comfortable. Service is good! Bathroom floor needs cleaning though. No cook top but there is a rice cooker.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Roger S L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms conditions are good but the room service menu is limited
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights stay in Oakwood Hotel Suzhou

Loved the hotel. I often choose an apartment over a hotel room and whilst I wasn't expecting a full kitchen I was disappointed to find I didn't even have a teaspoon to stir my coffee. Useful having a fridge.

10/10 Excellent

Pei, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value for a short stay

Hotel is in a new developed industrial/office area with great potential business development in neighborhood. Transportation is not easy accessible without pre-arrangement. Breakfast is included and items are more than expectation. Room is very clean except the HVAC units are kind of noisy when it is in operations. Big room with a very good size bathroom but shower only. I checked in late at night and checked out on Sunday morning and therfore, no chance to explore nearby retail store restaurant except 5 min. walk to a good size 24hrs convenience store.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017

8/10 Good

Roger

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Donny, s Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel for the money

Clean room, AC worked well If your in the area you can't go wrong
Stayed 1 night in Jun 2017

10/10 Excellent

Weiyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at Jinji / Dushu Lake area

It is a newly opened hotel located in the new town. I booked a standard room but was upgraded to a suit, with a big living room and great lake view. The condition of the room is great, clean and tidy. The bathroom is also quite large with both bath tank and shower facilities. Staff at the front desk are nice when we check-in and check out.
Stayed 1 night in Jun 2017

8/10 Good

Toru

Business traveler
Liked: Cleanliness, staff & service, amenities
清潔
Stayed 2 nights in Oct 2025