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Room type Options Nightly price Book
Deluxe Room, 2 Twin Beds
431 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe King Room
517 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
517 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Suite, 1 Queen Bed with Sofa bed
700 square feet
1 Queen Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Room
431 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 King Bed
592 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed
431 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Suite, 1 Queen Bed with Sofa bed
700 square feet
1 Queen Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 King Bed
538 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3-star hot springs hotel connected to the convention center in Wuzhong

Popular property highlights

Free self parking
Free WiFi
Restaurant
Smoke-free property
24-hour front desk

With a stay at Novotel Suzhou Tai Lake Santeh Hotel in Suzhou, you'll be 6.1 mi (9.8 km) from Lake Tai and 8 mi (12.8 km) from Gusong Garden. This hotel is 8 mi (12.9 km) from Qionglongshan Dongwu National Forest Park and 9.1 mi (14.6 km) from Taiping Mountain.

Make yourself at home in one of the 169 air-conditioned rooms featuring minibars (stocked with some free items) and Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wired and wireless Internet access is available. Private bathrooms with shower/tub combinations feature rainfall showerheads and spring water baths.

Don't miss out on recreational opportunities including hot springs and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and a picnic area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Novotel Suzhou Tai Lake Santeh Hotel

3888 Ring Taihu Avenue, Suzhou, Jiangsu 215000

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Wireless Internet access is complimentary. Novotel Suzhou Tai Lake Santeh Hotel features hot springs and a 24-hour fitness center. This business-friendly hotel also offers a terrace, a garden, and a picnic area. Complimentary self parking is available on site.

Novotel Suzhou Tai Lake Santeh Hotel is a smoke-free property.

  • Conference space size (meters) - 550
  • Picnic area
  • Terrace
  • Elevator
  • Breakfast available (surcharge)
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Restaurant
  • Meeting rooms
  • Total number of rooms - 169
  • 24-hour fitness facilities
  • Free self parking
  • Free WiFi
  • Smoke-free property
  • Garden

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking

Room Amenities

Novotel Suzhou Tai Lake Santeh Hotel offers 169 air-conditioned accommodations with minibars (stocked with some free items) and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, bathrobes, and slippers. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered on request.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Free WiFi
  • Free wired Internet
  • Egyptian-cotton sheets
  • Memory foam mattress
  • Pillow menu
  • Rainfall showerhead
  • Free cribs/infant beds
  • Spring water bathtub
  • Minibar (stocked, some free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Smart TV
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Mini-fridge
  • Wheelchair-width doorways
  • Wardrobe or closet

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Novotel Suzhou Tai Lake Santeh Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs on site
  • Playground on site

Spa Services

  • Number of hot springs - 15

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 128 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
  • Novotel Tai Lake Santeh Opening January 2019 Hotel
  • Novotel Suzhou Tai Lake Santeh Opening January 2019
  • Novotel Tai Lake Santeh Opening January 2019
  • Novotel Tai teh Opening Janua
  • Novotel Suzhou Tai Lake Santeh
  • Novotel Suzhou Tai Lake Santeh Hotel Hotel
  • Novotel Suzhou Tai Lake Santeh Hotel Suzhou
  • Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

We should mention

Hot springs access available from 2:30 PM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Enhanced food service safety measures are in place.

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