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Novotel Suzhou Tai Lake Santeh Hotel

Property class: 3

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Photo gallery for Novotel Suzhou Tai Lake Santeh Hotel

A traditional Japanese-style building with a wooden exterior and sliding doors.
A water park with slides and play structures.
A nighttime view of a resort with illuminated pathways, wooden structures, and a large building in the background.
A large, illuminated hotel with a reflective pool in front.
A spacious dining area with multiple tables and chairs, a kitchen in the background, and large windows offering a view of the outdoors.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $135
$126 nightly
$135 total
Total with taxes and fees
Sep 5 - Sep 6

Explore the area

View in a map
3888 Ring Taihu Avenue, Wuzhong District, Suzhou, Jiangsu, 215000
  • Place, Qionglongshan Dongwu National Forest Park
    ‪9 min drive‬
  • Place, Gusong Garden
    ‪10 min drive‬
  • Place, Suzhou Taihu Yuyangshan Scenic Area
    ‪16 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, bedside tables, a desk, a wardrobe, and a TV.

Deluxe Room, 1 King Bed

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe King Room

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a shower, a vanity, and a TV.

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a bed, a TV, a desk, and a view of an outdoor area.

Deluxe Suite, 1 King Bed

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, a desk, a coffee maker, a TV, and a bathroom visible through a glass door.

Superior Room, 1 King Bed

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Executive Room, 1 King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

A hotel room with a large bed, two bedside tables, and two wall-mounted lamps.

Superior Suite, 1 Queen Bed with Sofa bed

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

A hotel room with a large bed, a TV, a wooden headboard, and a view through a large window.

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a sitting area, a desk, a bathtub, and a wardrobe.

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a sitting area, a desk, a bathtub, and a wardrobe.

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a sitting area with a desk, a bathtub, and a wardrobe.

Deluxe Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, a TV, a bedside table, and a lamp.

Executive Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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The price is $81
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Total with taxes and fees
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About the neighborhood

Suzhou

With a stay at Novotel Suzhou Tai Lake Santeh Hotel in Suzhou (Wuzhong), you'll be a short 9-minute drive from Gusong Garden. .This hotel is 1.8 mi (2.8 km) from Lake Tai and 5 mi (8.1 km) from Mudu Ancient City.

What's nearby

  • Qionglongshan Dongwu National Forest Park - 9 min drive - 8.0 miles
  • Gusong Garden - 10 min drive - 6.0 miles
  • Suzhou Water Park - 15 min drive - 9.4 miles
  • Soody Candy Land - 15 min drive - 9.6 miles
  • Suzhou Taihu Yuyangshan Scenic Area - 16 min drive - 11.0 miles

Getting around

  • Huadun Station - 7 min drive
  • Suzhou New District Railway Tram Stop - 34 min drive
  • Wuxi (WUX-Shuofang) - 42 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min drive
  • ‪俞家面馆 - ‬7 min drive
  • ‪花季咖啡 - ‬11 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪西山人家（木渎店） - ‬10 min drive

About this property

Novotel Suzhou Tai Lake Santeh Hotel

Novotel Suzhou Tai Lake Santeh Hotel offers 169 air-conditioned accommodations with minibars (stocked with some free items) and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 15 hot springs open between 2:30 PM and 10:00 PM.
Make yourself at home in one of the 169 air-conditioned rooms featuring minibars (stocked with some free items) and Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature rainfall showerheads and spring water baths.
Don't miss out on recreational opportunities including hot springs and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Suzhou? This hotel has 5920 square feet (550 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Novotel Suzhou Tai Lake Santeh Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 128 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Square

Things to do

  • 15 hot springs
  • 24-hour gym
  • Playground

Family friendly

  • In-room crib
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,920 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Spa

  • 15 hot springs
  • Hot springs open from 2:30 PM - 10:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Hot springs access available from 2:30 PM to 10:00 PM

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Suzhou Tai Lake Santeh Opening January 2019 Hotel
Novotel Tai Lake Santeh Opening January 2019 Hotel
Novotel Suzhou Tai Lake Santeh Opening January 2019
Novotel Tai Lake Santeh Opening January 2019
Novotel Tai teh Opening Janua
Novotel Suzhou Tai Lake Santeh
Novotel Suzhou Tai Lake Santeh Hotel Hotel
Novotel Suzhou Tai Lake Santeh Hotel Suzhou
Novotel Suzhou Tai Lake Santeh Hotel Hotel Suzhou

Novotel Suzhou Tai Lake Santeh Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
The entire place was quite lovely and close to I think the Largest Lake in China. I would have liked to sped a few more days and explore.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Seung Wook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021