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Le Méridien Suzhou, Suzhou Bay

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Presidential Suite, 1 King Bed | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries
Lobby lounge, garden views, open daily
Lobby lounge, garden views, open daily
3 restaurants; breakfast, lunch, and dinner served
Hot springs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $106
$99 nightly
$106 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
No. 518 Yingbin Avenue, Taihu New Town, Wujiang District, Suzhou, Jiangsu, 215200
  • Place, Suzhou Theater
    ‪3 min drive‬
  • Place, Retreat & Reflection Garden
    ‪20 min drive‬
  • Place, Pingjiang Road
    ‪26 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪52 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Garden View

  • City view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Garden View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Garden View

  • City view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Lake View

  • Lake view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 1 Double Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Double Bed, Garden View

  • City view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Room, 1 Double Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Double Bed, Garden View

  • City view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom, Garden View

Club Suite, 1 Bedroom, Garden View | Living room | 55-inch LCD TV with cable channels, TV, iPod dock

Club Suite, 1 Bedroom, Garden View

  • City view
  • 1139 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom

  • City view
  • 1139 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room | 55-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed

  • Lake view
  • 2583 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Villa, 1 Bedroom, Garden View

Club Villa, 1 Bedroom, Garden View | Property amenity

Club Villa, 1 Bedroom, Garden View

  • Garden view
  • 1528 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Room, 1 Double Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Double Bed, Lake View

  • Lake view
  • 569 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Room, 1 Double Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Double Bed, Lake View

  • Lake view
  • 569 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Club Villa, 1 Bedroom, Garden View

Lobby lounge, garden views, open daily

Club Villa, 1 Bedroom, Garden View

  • Garden view
  • 1530 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Similar properties

Exterior
Pan Pacific Suzhou
Suzhou Old Town
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 533 reviews
$60 nightly
The price is $64
Jun 14 - Jun 15
Total with taxes and fees
Pan Pacific Suzhou

About the neighborhood

Suzhou

Located in Suzhou (Wujiang), Le Méridien Suzhou, Suzhou Bay is within a 15-minute drive of Wujiang Museum and Jingsi Garden. .This family-friendly hotel is 11 mi (17.6 km) from Retreat & Reflection Garden and 18.5 mi (29.8 km) from Zhenze Ancient Town.

What's nearby

  • Suzhou Theater - 3 min drive - 1.2 miles
  • Retreat & Reflection Garden - 20 min drive - 11.8 miles
  • Shantang Street - 25 min drive - 16.5 miles
  • Pingjiang Road - 26 min drive - 20.3 miles
  • Humble Administrator's Garden - 27 min drive - 17.7 miles

Getting around

  • Liuhong Lu Station - 8 min drive
  • Suzhou Railway Station - 42 min drive
  • Wuxi (WUX-Shuofang) - 57 min drive

Restaurants

  • ‪牧羊烧烤 - ‬10 min drive
  • ‪喜山奈·寻味四季(万象汇店) - ‬5 min drive
  • ‪星巴克 - ‬7 min drive
  • ‪Starbucks - ‬9 min drive
  • ‪Le Méridien Club Lounge - ‬5 min drive

About this property

Le Méridien Suzhou, Suzhou Bay

Le Méridien Suzhou, Suzhou Bay offers 285 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna, a 24-hour fitness center, and in-room fitness.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 285 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Chinese cuisine at 浮玉台中餐厅, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Suzhou? This hotel has 43056 square feet (4000 square meters) of space consisting of a conference center and 9 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.
浮玉台中餐厅 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner.
新食谱全日制西餐厅 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
浮玉台中餐包厢 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
北纬31大堂吧 - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 168 for adults and CNY 84 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 北纬31大堂吧
  • 新食谱全日制西餐厅
  • 浮玉台中餐包厢
  • 浮玉台中餐厅

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Video library

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (43,056 square feet of space)

Outdoors

  • Garden
  • In a national park
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 280.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 for adults and CNY 84 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 280.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and WeChat Pay
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Méridien Suzhou Suzhou Bay Hotel
Méridien Suzhou Suzhou Bay
Le Meridien Suzhou, Suzhou Bay
Le Méridien Suzhou, Suzhou Bay Hotel
Le Méridien Suzhou, Suzhou Bay Suzhou
Le Méridien Suzhou, Suzhou Bay Hotel Suzhou
Le Méridien Marriot Suzhou

Le Méridien Suzhou, Suzhou Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews
Rating 8 - Good. 7 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amol

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 16 nights in Nov 2025
Verified

10/10 Excellent

Hyunsook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very spacious and comfortable room with a lake view
Stayed 2 nights in Dec 2024
Verified

8/10 Good

thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Expedia i can see that the breakfast added is for 2 pax but the hotel staff insists that it only covers for 1 pax. The hotel is good for family holiday but nearby has nothing much. Didi is a must in order to access to nearest shops and food stalls.
Verified

10/10 Excellent

Yuanyuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意满意
Stayed 1 night in Aug 2022
Verified

8/10 Good

AMOL

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff is ok in speaking English, Manager was rude, I stayed for two plus weeks and one day while returning person at gate asked for my umbrella and I gave it to him but it was from my room and they marked as missing from my room and charged me, talking to manager was of no use
Stayed 14 nights in Jul 2025
Verified

10/10 Excellent

Hush wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好，會回來住
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the fence

On the fence a little about this hotel. Yes, it's very nice, but there is nothing nearby in terms of eateries, attractions (other than the lake, which doesn't even have a pedestrian-only path) or shops. It is a comfortable hotel, with good facilities, but the pool was packed with children (an adult-only time period would have been nice). There aren't many outdoor seating/eating areas to enjoy the view of the lake, which would have been nice. Lastly, our room smelt of smoke despite it being a non-smoking hotel. All-in-all it was a pleasant stay, and the staff are lovely, but we won't be rushing back - maybe when all the construction around has finished and there's a bit more to do in the immediate area - other than look at the lake.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的体验 不错
Stayed 1 night in Aug 2021
Verified

8/10 Good

zhengyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周边绿色植物很多，小虫也很多。房间隔音不是很好
Stayed 1 night in May 2021
Verified

10/10 Excellent

Jiandong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
配得上五星酒店
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in one of 6 villas with a private hotspring pool. Comfortable upscale surroundings. Great service. Only issue is the security camera over looking the pool - feels like there is no privacy.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great villas but more privacy would be nice.

Great stay in one of six villas with a private hotspring pool. The villa was large and comfortable. Exceptionally clean. Only downside is the security camera overlooking the hotspring pool - feels like there was no privacy.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

younghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

쑤저우 최고 호텔

깨끗하고 잘 관리된 숙소. 친절하고 세심하게 배려해 주는 서비스. 맛있는 조식과 다양하고 센스있게 준비된 클럽라운지 완벽하게 쉬고 왔습니다. 단점은 도심과 조금 멀어서 관광이 용이하지 않았으나 태호위주로 관광을 한다면 반대로 베스트 위치
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were kind and welcoming and nothing was too difficult. They went above and beyond to make our stay very enjoyable. The place we beautiful and clean.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

jcak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
干净整洁有礼貌。干净整洁有礼貌。干净整洁有礼貌。
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推荐，适合休闲娱乐

总体感觉不错，服务清洁度都行，饮食方面有待改善
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

WOORI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔주변이 조용하고 좋아요 근데 편의점이있으면 더 좋을거같아요.. 그리고 TV에 외국프로가 없어요
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Yuen Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店環境好，但離市中心較遠，周邊沒有什麼地方可以去。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Hyeonjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderfull room. All the stuffs in the room are nice. Large bathroom. There is no restaurant all cafe near the hotel. Need to take a taxi about 5~10 mins to get the nearest shopping mall.
Stayed 5 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間寬敞、乾淨；室內泳池開暖氣，很溫暖。早餐普通。
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Ta Chun

Liked: Cleanliness, room comfort
Disliked: Staff & service

出行不便, 夏季炎熱

看在五星的艾美, 來住一次看看, 沒想到卻是踩了地雷. 首先網站預定是大床房, 結果前台入住卻說只有雙床, 雖然免費給我升級到湖景房, 但是心中對此酒店的房間預定管理還是起了疙瘩. 接著想說湖景房可以有美美景觀, 沒想到就是一個白濛濛的湖, 啥也沒有. 然後又是夏季, 下午陽光直曬房間, 溫度整個上升到30度, 空調兩台, 其中一台也不給力, 根本不冷. 無奈只好將窗簾拉上. 趕路沒吃中飯, 點了三文治與楊州炒飯, 送來一嘗, 炒飯已經溫冷了, 薯條根本是冷的. 電話點餐時已說明要個人發票, 服務員送餐來卻沒發票, 再次告知要開個人發票. 過了一會又跑了一個服務員來問發票要怎麼開. 我真是不了解, 一個簡單的開發票, 竟然要說3次. 還真的是重要事情要說3次. 再說說出行問題, 禮賓部不知主動詢問幫忙叫車, 只是單純的回覆我要用滴滴叫車. 在這偏遠的酒店, 滴滴叫車還未必會來, 如果自己沒開車, 實在是太不方便. 我是SPG會員, 但是下次我不會來了.
Stayed 2 nights in Jul 2018
Verified

8/10 Good

shih-wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

SUJEONG

Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Wei

Stayed 1 night in Apr 2024