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Hotel Nikko Suzhou

4.5 star property

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Photo gallery for Hotel Nikko Suzhou

Lobby lounge
Indoor pool
Separate tub and shower, designer toiletries, hair dryer, bathrobes
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $95
$89 nightly
$95 total
Total with taxes and fees
Jun 19 - Jun 20

Explore the area

View in a map
No.368 Changjiang Road, Suzhou, Jiansu, 215011
  • Place, Suzhou Water Park
    ‪2 min drive‬
  • Place, Shantang Street
    ‪7 min drive‬
  • Place, Humble Administrator's Garden
    ‪11 min drive‬
  • Airport, Wuxi (WUX-Shuofang)
    ‪31 min drive‬

Room options

View all photos for Comfort King Room

Comfort King Room | Premium bedding, minibar, in-room safe, desk

Comfort King Room

8.0 out of 10
Very good
(2 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, minibar, in-room safe, desk

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 602 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Corner Deluxe Room

Corner Deluxe Room | Premium bedding, minibar, in-room safe, desk

Corner Deluxe Room

  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Room

Executive King Room | Premium bedding, minibar, in-room safe, desk

Executive King Room

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Luxury King Room

Luxury King Room | Premium bedding, minibar, in-room safe, desk

Luxury King Room

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Premier Suite

  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

Similar properties

Exterior
Pan Pacific Suzhou
Suzhou Old Town
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 536 reviews
$60 nightly
The price is $63
Jun 21 - Jun 22
Total with taxes and fees
Pan Pacific Suzhou

About the neighborhood

Suzhou

Located in Suzhou (Huqiu District), Hotel Nikko Suzhou is within a 10-minute drive of Hanshan Temple and Shantang Street. .This luxury hotel is 6.1 mi (9.9 km) from Suzhou University and 6.6 mi (10.6 km) from Suzhou Museum.

What's nearby

  • Suzhou Water Park - 2 min drive - 1.2 miles
  • Shantang Street - 7 min drive - 4.5 miles
  • Humble Administrator's Garden - 11 min drive - 6.5 miles
  • Suzhou Museum - 11 min drive - 6.5 miles
  • Jinji Lake - 15 min drive - 9.7 miles

Getting around

  • Shishanlu Station - 5 min walk
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Wuxi (WUX-Shuofang) - 38 min drive

Restaurants

  • ‪KFC 肯德基 - ‬8 min walk
  • ‪sushiro 寿司郎 - ‬8 min walk
  • ‪同仁四季 Tongren 4 Season - ‬5 min walk
  • ‪Nishimura @ Shangri-la - ‬9 min walk
  • ‪茶百道 - ‬8 min walk

About this property

Hotel Nikko Suzhou

Hotel Nikko Suzhou offers 473 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 473 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Japanese cuisine at 弁庆, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
弁庆 - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
桃李 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
La Brasserie - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CNY 140 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Brasserie
  • The Lounge
  • 弁庆
  • 桃李

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 29 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 140 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Nikko Suzhou
Hotel Nikko Suzhou Hotel
Hotel Nikko Suzhou Suzhou
Hotel Nikko Suzhou Hotel Suzhou

Hotel Nikko Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 116 reviews
Rating 8 - Good. 35 out of 116 reviews
Rating 6 - Okay. 8 out of 116 reviews
Rating 4 - Poor. 2 out of 116 reviews
Rating 2 - Terrible. 1 out of 116 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kenbely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! but not much restaurants around the shopping mall. good location just next to the MRT
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Kenbely

Liked: Cleanliness, amenities, property conditions & facilities
Good location MRT just next to me
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

WbyT Assistant Account

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

11/10

As always. Amazing stay.
Stayed 4 nights in Jun 2023
Verified

4/10 Poor

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy due to construction

Nice hotel but construction site outside building 24/7 ie noisy over night. Ask for room at opposite side
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Jose

Liked: Cleanliness
Disliked: Staff & service, room comfort

Don't Stay Here

This hotel presents itself as a high end hotel, but it is not. I stayed in a Deluxe Bedroom, on the 19th floor. The sound proofing on the windows is horrible. I could hear all the cars honking every morning from the 19th floor waking me up. At times, you could smell cigarette smoke coming thru the vents from other bedrooms. The only good things about this hotel are the breakfast, nearby subway station, and the dry cleaning. The customer service is subpar. I had to checkout sooner than expected. I checked out 1 hr past the deadline, and was charged an additional night. The manager would not waive the additional night because of 1 hr. I have stayed at this hotel everytime I am in China, but have realized there are better options available nearby. Stay there instead.
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Verified traveler

Not 5 Star quality!!!

I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

업무 출장차 숙박 잘하고 갑니다

크고 깨끗하며 직원들의 친절함 모두 감사합니다
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Hideki

Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広くてきれいで。風呂は最高😀
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテル

ホテルもきれいで快適でした。
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

YenJung

Liked: Cleanliness, staff & service, room comfort

服務周到

此次將護照遺留在飯店內，等到了浦東機場要辦理登記手續時才發現遺留在保險箱內，聯絡友人去電飯店確認護照在房間內無誤，飯店配合友人之計程車安排送到機場。來得及改次班航班得以與表定當日回到台灣。
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

TERUYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず、駅からすぐの立地であることがよかったです。 変に歩いて、移動する必要がなく、すぐにホテルに行けました。 ホテル内は清潔感があって、さすがに日系ホテルです。 ホスピタリティも充分でした。 朝食のバイキングも色々と種類があって、なかなか楽しいです。ご馳走様でした。
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Wen-Pin

Liked: Cleanliness, property conditions & facilities, room comfort
櫃檯的服務態度有待加強.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
Stayed 1 night in May 2020
Verified

8/10 Good

せざある

Liked: Cleanliness, staff & service, amenities
日系ブランドのクオリティ、安心できる
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing are nice, good location and very clean.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
宿泊施設が綺麗です。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

記念品

大好きなホテル。中国暮らしの中で日本を感じさせてくれます。今回１０回目の宿泊記念品をいただきました。サプライズ！
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

さすがです

蘇州初の日系ホテルとしてさすがのサービスと快適さでした。 上層階に宿泊させていただいたおかげで、眺めも非常に良かったです。 近くにコンビニなどはありませんが、隣のショッピングモールにスーパーがあります。 ホテル内のThe Loungeの価格もリーズナブルで、外へ出るより良いかと思います。
Stayed 1 night in Aug 2019
Verified

4/10 Poor

YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體不錯，人員還需培訓
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯，值得試試！
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェクイン時間がかかりすぎ
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設はとても良いです。 駅が近い。 ただし、回りに何も無いので結局、移動はタクシーでした。 観光、仕事でこられる方は全てを地下鉄移動と考えるなら便利な場所だと思います。
Stayed 3 nights in Jul 2019
Verified

8/10 Good

JMA66

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
テレビのチャンネル表がわかりやすく置いてあればNHKを簡単に探すことが出来たと思いました。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

日本式サービス

快適！フロントの人も日本語を一所懸命に話して対応してくださいました。部屋のバスタブと手洗い場の排水がうまく流れなかったので、お知らせしたらすぐに対応してくれました。ゆっくりと過ごせました。エグゼクティブラウンジでも日本語対応してくれ、大満足。
Stayed 2 nights in Jun 2019