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CheapTickets Verified Reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Executive Studio
Room with view
462 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room, 1 Bedroom
Room with view
699 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Room, 1 Bedroom
Room with view
807 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Room, 1 Bedroom
Room with view
807 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
4-star Suzhou aparthotel in Wuzhong, near Jinji Lake

Popular property highlights

Free self parking
Free WiFi
Restaurant
Business center
Laundry facilities

With a stay at Citadines Xinghai Suzhou in Suzhou (Wuzhong), you'll be within a 10-minute drive of Jinji Lake and In City Shopping Mall. This 4-star aparthotel is 1.7 mi (2.8 km) from Gate to the East and 2.1 mi (3.3 km) from Suzhou City Moat.

Make yourself at home in one of the 167 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Take time to pamper yourself with a visit to the full-service spa. This aparthotel also features complimentary wireless Internet access, concierge services, and a television in a common area.

At Citadines Xinghai Suzhou, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Citadines Xinghai Suzhou features a full-service spa and a fitness center. The aparthotel offers a restaurant. A business center is on site at this 4-star property.

Wired and wireless Internet access is complimentary. This business-friendly aparthotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Citadines Xinghai Suzhou has designated areas for smoking.

  • Express check-in
  • Elevator
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired Internet
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 167
  • Television in common areas
  • Number of floors - 26
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Japanese
  • Chinese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Citadines Xinghai Suzhou offers 167 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Suzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Separate sitting area
  • Room service
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Shower/tub combination
  • Separate dining area
  • Stovetop
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • LCD TV
  • Deep soaking bathtub
  • Electric kettle
  • Towels provided
  • Linens provided

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Citadines Xinghai Suzhou has a restaurant on site.

Room service is available.

Nearby Things to Do

Recreational amenities at the aparthotel include a fitness center.

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa.

The spa is open select days.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 106.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.

One child stays free

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 58 per person (approximately)
  • Airport shuttle fee: CNY 636 per vehicle (one-way)
  • Rollaway bed fee: CNY 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Citadines Suzhou
  • Citadines Suzhou Xinghai
  • Citadines Xinghai
  • Citadines Xinghai Hotel
  • Citadines Xinghai Hotel Suzhou
  • Citadines Xinghai Suzhou
  • Citadines Hotel Suzhou
  • Citadines Xinghai Suzhou Aparthotel
  • Citadines Xinghai Aparthotel
  • Citadines Xinghai Suzhou Suzhou
  • Citadines Xinghai Suzhou Aparthotel
  • Citadines Xinghai Suzhou Aparthotel Suzhou

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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