Verified review
4/10 Poor
Kimberly F.
Aug 3, 2026
Sent host 12 messages in less than 24-hours about things that were broken upon arrival & things that did not work at all. Arrived tues. @ 4pm. Wednesday, The a/c stopped working. She sent someone over to repair it. We left & got back @ 6:30pm & was told by repairman that the unit was 21 yrs old, he patched a/c best he could but no air coming from the vents b/c it was all going up into the attic through 2 large holes in ceiling. I sent her a message @ 7:30pm b/c it was 80 in the unit & a/c wasn't fixed. She responded that she would send over fans. Door was opened w/o even a knock @ 11:45 p.m by maint. to bring 2 fans, 1 of which didn't work. @ 8:30am on Thursday I asked to be moved to another unit b/c of broken a/c. The entire day was wasted waiting for her to reply. About 3:30 pm she said she had another unit however, the unit I rented was located in Surfside but she moved us to a 3rd fl unit near N. Myrtle. After packing, loading up then driving all the way to new unit we get there to find out tha the elevator was broken. I had informed her on Wednesday that I was disabled. Needless to say it appears she has no clue about Americans w/ disability act or even cares. My fiance had to literally carry me up 3 stories along with all of our things only to re-pack, re-load vehicles 1st thing Saturday morning. This was by far the Worst trip ever thanks to Emily. Never renting anything she oversees again & I wouldn't recommend that you do either unless you want more stress on vaca




Kimberly F.
Stayed 4 nights in Jul 2026















