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Zoom Hotels

3.0 star property

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Photo gallery for Zoom Hotels

Lobby
Lobby
Lobby sitting area
Interior entrance
Breakfast area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jl. Raya Jemursari 109 B-C, Surabaya, East Java, 60237
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪14 min walk‬
  • Place, Royal Plaza Surabaya
    ‪3 min drive‬
  • Place, Tunjungan Plaza
    ‪10 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪17 min drive‬

Room options

View all photos for Standard Room

Minibar

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, rollaway beds, free WiFi

Superior Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room

Minibar

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Surabaya

A stay at Zoom Hotels places you in the heart of Surabaya, a 4-minute drive from Royal Plaza Surabaya and 5 minutes from Monument Of Suroboyo. .This hotel is 2.1 mi (3.4 km) from Universitas Islam Negeri Sunan Ampel Surabaya and 3.2 mi (5.2 km) from Petra Christian University.

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 14 min walk - 0.8 miles
  • Royal Plaza Surabaya - 3 min drive - 1.5 miles
  • Grand City Surabaya - 10 min drive - 5.8 miles
  • Tunjungan Plaza - 10 min drive - 5.0 miles
  • Pakuwon Mall - 13 min drive - 7.3 miles

Getting around

  • Jemursari Station - 4 min drive
  • Surabaya Gubeng Station - 23 min drive
  • Surabaya (SUB-Juanda) - 32 min drive

Restaurants

  • ‪Jiakopi ATAS - ‬3 min walk
  • ‪Rumah Makan Sriwedari - ‬3 min walk
  • ‪Kampung Kecil - ‬4 min walk
  • ‪Kanopi - ‬3 min walk
  • ‪Aneka Hidangan Nikmat Rasa - ‬1 min walk

About this property

Zoom Hotels

Hotel in Surabaya with a coffee shop and a restaurant
Zoom Hotels offers 80 air-conditioned accommodations with safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Rollaway/extra beds (surcharge) are also available.
Make yourself at home in one of the 80 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or take in the view from a terrace. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours).
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Zoom Hotels has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 150000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Zoom Hotels
Zoom Hotels Surabaya
Zoom Surabaya
Zoom Hotels Hotel Surabaya
Zoom Hotels Hotel
Zoom Hotels Hotel
Zoom Hotels Surabaya
Zoom Hotels Hotel Surabaya

Zoom Hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 5 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

What a waste!

Really thrilled when I arrived at the lobby as I was greeted by the chic interior decor, friendly staff, and swift check-in. But my excitement was gone as soon as I stepped into the bathroom. Dirt build-up, soap scum, stains on the floor, walls, and window. Towels with grayish torn edges. Right after my shocking moment in the bathroom, I found dirt and stains again on the bed sheet and bed cover. The staff assisted me to move to other room upon my request. But apparently, the second room was not any better either. I even found long hair on the bed sheet along with unsightly stains again. Bathroom? A big yellow stain right in the middle of the shower area floor. You definitely won't miss such a big stain if you did clean your bathroom (just saying). Not even basin was cleaned properly as the edge around the hole was really gross. Since my partner and I only stayed for one night, we only asked for a clean bed sheet. The management should look into the housekeeping seriously as the room condition is already looking much older than its actual age. But again, they don't seem to be bother maintaining their own property though.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at Zoom

Zoom hotel is my only choices so far.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

overall nice

this hotel was good but thie room not too good for me IMO

6/10 Okay

ANDREW, Indonesia

Good Internet Connection

It's a great hotel and good service. Breakfast was OK even though not fancy breakfast. Internet connection was good.

8/10 Good

Jaka, Jakarta

Liked: Cleanliness, staff & service, room comfort

Minimalist that give maximalist experience

Simplicity at its best. Room is comfort and smart detail, coffee shop also warm and cozy. Unfortunetly when I was stay 5jan the lift only operate 1.

8/10 Good

Swee Han, singapore

Liked: Cleanliness, property conditions & facilities

Great location

Good location with my 6night stay. Go to any shopping mall just 20-30 with taxi.

4/10 Poor

Johan, Jakarta

Disliked: Staff & service

Very Minimalis

Hotel Room is new but very simple. Parking area not enough. Reservatio was n not communicative. My email they dont reply.

10/10 Excellent

Andreas nicco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel keren di Surabaya

Hotel sangat nyaman, lokasi cukup strategis, suasana kamar juga cozy, sarapan lengkap
Stayed 1 night in Apr 2019

8/10 Good

nadia, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

- kurang dekat pusat kota + tdk jauh dr bandara

baik.desain hotel yang unik.diluar dr biasanya..dari gedung pun unik, bisa foto2 di dlm..
Stayed 1 night in Jun 2017

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pool hotel

The air conditions fan is verry very small, the room is verry verry hot. Outside noise is very loud day and night. Strongly suggest do not stay on this hotel.

10/10 Excellent

Roslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Bilik bersih. Peralatan agak modem. Ruang bilik selesa. Petugas Amat mesra pelanggan. Makanan sedap Dan banyak variety menu utk breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

kecewa

agak kecewa dikarenakan dikasih kamar dengan kasur 2 padahal cuma sendiri dengan alasan kamar penuh dan kamarnya juga sempit tidak bisa untuk shalat sepertinya tidak lagi kembali ke hotel ini untuk selanjutnya terimakasih

6/10 Okay

Restian, Jakarta

Liked: Staff & service, property conditions & facilities

Decent stay

Good

8/10 Good

Dwi, jakarta

Liked: Cleanliness, property conditions & facilities, room comfort

strategic hotel

Good experience and by walking distance to food area

8/10 Good

Suryani, Yogya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel baru yang nyaman

Saya menginap 2 hari akhir Dec 2014 di deluxe room, kamar bersih, nyaman. Saat masuk di lobby disambut dg interior urban dengan bahan serat alam yang cantik dan staff yang ramah dan helpful. Saat siang-sore wifi di kamar sangat lancar , namun pada saat malam wifi terconnect tetapi tidak bisa akses email dan browshing lainnya. Namun, alhamdulilah dengan modem internet lancar disana. Hal yang perlu ditambah di kamar adalah tersedia menu makanan, sehingga bisa milih sebelumnya dan langsung call saja. List Menu belum ada, dan harus contact mereka dulu untuk dibawakan ke kamar dan sekalian pesan. Menu di breakfast buffee lumayan dan sederhana. Secara keseluruhan untuk budget hotel, servis yang diberikan sudah OK. Lokasi hotel agak jauh dari tempat makan yang bervariasimeski memang hanya seberang Pizza Hut dan sekitar 10 menit jalan menyeberang ke Superindo dan beberapa restoran lainnya. Saya senang tinggal disana karena ruang nyaman untuk kerja setelah acara kantor.

8/10 Good

Dwi, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategically located at convenient place

Quite late check-in at night and the front operator welcoming well, due to my arrival is nearly midnight the FO only one person and became as line operator as well. Got a instant noddle replacement for waiting the FO serve me. The dreaming room was delightful and will recommended to others.

8/10 Good

Rita Revita, DKI Jakarta

Liked: Cleanliness, staff & service, room comfort

Hotel yang bersih

Kamar yg bersih staf yg ramah dekat dgn restoran2 makanan cukup baik