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The Capital Hotel Surabaya

3.5 star property

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Photo gallery for The Capital Hotel Surabaya

Lobby sitting area
Lobby
Front of property
Front of property
Land view from property

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
258 Jl. Raya Jemursari, Surabaya, Jawa Timur, 60299
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪3 min drive‬
  • Place, Royal Plaza Surabaya
    ‪4 min drive‬
  • Place, Tunjungan Plaza
    ‪9 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, individually furnished, desk, free WiFi

Deluxe Double Room

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | Minibar, individually furnished, desk, free WiFi

Junior Double Room

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Minibar, individually furnished, desk, free WiFi

Executive Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | Minibar, individually furnished, desk, free WiFi

Grand Double Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite Room

Executive Suite Room | Minibar, individually furnished, desk, free WiFi

Executive Suite Room

  • City view
  • 624 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, individually furnished, desk, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Elite Twin Room

Minibar, individually furnished, desk, free WiFi

Elite Twin Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Elite Double Room

Minibar, individually furnished, desk, free WiFi

Elite Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Grand Deluxe Room

  • Sleeps 2

Executive Suite Room

  • Sleeps 2

View all photos for Executive Room

Minibar, individually furnished, desk, free WiFi

Executive Room

  • Sleeps 2

View all photos for Elite Deluxe Twin Room

Minibar, individually furnished, desk, free WiFi

Elite Deluxe Twin Room

  • Sleeps 2

View all photos for Elite Deluxe Double Room

Minibar, individually furnished, desk, free WiFi

Elite Deluxe Double Room

  • Sleeps 2

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About the neighborhood

Surabaya

Located in Surabaya, The Capital Hotel Surabaya is within a 5-minute drive of Royal Plaza Surabaya and Universitas Islam Negeri Sunan Ampel Surabaya. .This hotel is 3 mi (4.8 km) from Petra Christian University and 3 mi (4.8 km) from Monument Of Suroboyo.

What's nearby

  • Universitas Islam Negeri Sunan Ampel Surabaya - 3 min drive - 1.7 miles
  • Royal Plaza Surabaya - 4 min drive - 2.5 miles
  • Grand City Surabaya - 9 min drive - 5.2 miles
  • Tunjungan Plaza - 9 min drive - 5.0 miles
  • Pakuwon Mall - 14 min drive - 7.0 miles

Getting around

  • Kertomenanggal Station - 4 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 27 min drive

Restaurants

  • ‪Forum Restaurant - ‬4 min walk
  • ‪Warung Bu Kris - ‬5 min walk
  • ‪Excelso Sub Jemursari - ‬5 min walk
  • ‪Rumah Makan Taman Handayani - ‬5 min walk
  • ‪New Pujasera Nikmat Rasa - ‬1 min walk

About this property

The Capital Hotel Surabaya

The Capital Hotel Surabaya offers 105 air-conditioned accommodations with minibars and complimentary bottled water. These individually furnished accommodations include desks. 32-inch LCD televisions come with cable channels.

Bathrooms include bidets and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 105 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Capital Hotel Surabaya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Spa

  • Spa services

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 260000 (one-way), (up to 5 years old)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Capital Surabaya Surabaya
The Capital Hotel Surabaya Hotel
The Capital Hotel Surabaya Surabaya
The Capital Hotel Surabaya Hotel Surabaya

The Capital Hotel Surabaya Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Hiroki

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の中はエアコンが臭すぎて眠れなかった。お風呂は狭過ぎて水が洗面所まで飛んでびしょ濡れになった。ハンドソープやコンディショナーはない。ハンガーは取り外すとフックがないタイプなのでタオルとかは干せない。また夜レストランを経由して喫煙所に向かう途中でレストランにネズミがいてびっくりした。レストランでは夜のうちに朝ごはんの支度がされていた様なので、ネズミがそれを狙っていたかと想像すると、朝ごはん抜きにして良かったと思う。良いところとしては、冷蔵庫が壊れていたがスタッフに申し出たらすぐに交換してくれたりと、スタッフの対応は良かった。ホテル横には吉牛やバーガーキングやローソンなどがあり、食べる分には何とかなる感じだった。
R階レストランの先にある喫煙所で蚊がいる
眺めはまあまあ良いが大通りに面しているので車やバイクの騒音は聞こえる
Stayed 1 night in Jul 2025

6/10 Okay

Natan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

kosai

目抜き通りから離れているので、その点を考慮に入れて予約を入れてください。 隣に、バーガーキング、吉野家、ローソン、ドミノピザがあるので、食事には事欠かない。
Stayed 1 night in Aug 2024