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Hotel Majapahit Surabaya - MGallery

Property class: 5 and above

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Photo gallery for Hotel Majapahit Surabaya - MGallery

A courtyard with a fountain, large trees, and a building with arched windows and balconies.
A white building with arched windows and a clock, surrounded by lush greenery.
A grand staircase with two flights, white walls, and a view of greenery through arches.
Bar (on property)
Miscellaneous

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $99
$90 nightly
$99 total
Total with taxes and fees
Nov 2 - Nov 3

Explore the area

View in a map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪15 min walk‬
  • Place, Grand City Surabaya
    ‪1 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪28 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, a green sofa, a small table, a lamp, and framed pictures on the wall.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with a bed, a green sofa, a small table, a lamp, and framed pictures on the wall.

Classic Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Heritage Suite King Bed

A hotel room with a large bed, a television, a desk, and a mirror.

Heritage Suite King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Suite Twin Bed

A hotel room with two beds, a wooden headboard, a framed picture on the wall, a bathroom visible through an open door, and a checkered floor.

Heritage Suite Twin Bed

  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Majapahit Legendary Suite King Bed

A hotel room with a bed, a desk with a lamp, a chair, a dresser, and a window with curtains.

Majapahit Legendary Suite King Bed

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A large bed with a headboard, two bedside tables, a chair, and a bench.

Presidential Suite, 1 King Bed

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

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Nov 8 - Nov 9
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About the neighborhood

Surabaya

Hotel Majapahit Surabaya - MGallery is centrally located in Surabaya, a 3-minute walk from Tunjungan Plaza and 13 minutes by foot from BG Junction. .This family-friendly hotel is 1 mi (1.7 km) from Surabaya Plaza Shopping Mall and 1.1 mi (1.8 km) from Grand City Surabaya.

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 miles
  • Grahadi - 7 min walk - 0.4 miles
  • BG Junction - 13 min walk - 0.7 miles
  • Surabaya Plaza Shopping Mall - 15 min walk - 0.8 miles
  • Grand City Surabaya - 1 min drive - 0.7 miles

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Surabaya Kota Station - 9 min drive
  • Surabaya (SUB-Juanda) - 39 min drive

Restaurants

  • ‪Chung Gi Wa - ‬4 min walk
  • ‪The Lobby Lounge Hotel Majapahit - ‬1 min walk
  • ‪EXCELSO Sentral Tunjungan - ‬3 min walk
  • ‪The MAJ Heritage Pub & Dine - ‬1 min walk
  • ‪Lime Restaurant (Four Points by Sheraton) - ‬3 min walk

About this property

Hotel Majapahit Surabaya - MGallery

Hotel Majapahit Surabaya - MGallery offers 139 accommodations with minibars and safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Martha Tilaar Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
Make yourself at home in one of the 139 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at Indigo Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Indigo Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Sarkies Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This coffee shop overlooks the garden. Open daily.
The Maj Pub and Dine - This pub specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 223,850 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indigo Restaurant
  • Lobby Lounge
  • Sarkies Restaurant
  • The Maj Pub and Dine

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1910
  • Colonial architecture
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 453750.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 223850 per person
  • Airport shuttle fee: IDR 340000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 453750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 9120003560071

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Majapahit
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Surabaya Majapahit
Majapahit Hotel
Majapahit Hotel Surabaya
Majapahit Surabaya
Majapahit Surabaya Hotel
Surabaya Hotel Majapahit
Surabaya Majapahit
Surabaya Majapahit Hotel
Hotel Majapahit Surabaya Java
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Hotel Majapahit Surabaya - MGallery Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 254 out of 351 reviews
Rating 8 - Good. 76 out of 351 reviews
Rating 6 - Okay. 8 out of 351 reviews
Rating 4 - Poor. 7 out of 351 reviews
Rating 2 - Terrible. 6 out of 351 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the breakfast, the pool, the quiet of the room
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful architecture and gardens. Spotlessly clean and wonderful staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a breakfast box which was good.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel ... highly recommend it!!!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything about our stay was lovely! The staff is friendly and welcoming, the room was gorgeous and clean, and the hotel has great amenities. I would highly recommend this hotel to anyone coming to Surabaya.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful colonial architecture and very attentive and helpful staff!!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic hotel is maintained the grandeur of colonial architecture and the friendliness of the staff. Everyone is very polite, friendly and very helpful. Breakfast is amazing. Indonesian breakfast is one of the best in my opinion. I definitely will come back and stay longer
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Enjoyed our stay, great service, staff alert to your needs.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel with excellent service as always
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Beautiful old colonial hotel.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful luxurious historic hotel. Excellent breakfast buffet
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-school, classic hotel full of heritage and history, a hidden gem in the hot area of Surabaya. It has friendly staff, good maintenance and very good breakfast. The things one may complain are also associated with the age of this hotel, for example, the rooms mostly have the only window at the entrance side due to the old buiding design, and the kids may find it slightly boring due to the lack of fun facilities usually found in modern hotels, but who can pass the opportunity to live where legends like Charlie Chaplin once stayed?
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in Surabaya. Food was excellent, staff was exceptional and I’m obsessed with the colonial aesthetic. Location was key.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my go to hotel whenever I go to Surabaya. Very historic place, close by shopping mall and restaurants.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is the second time we have stayed at this hotel and if we come back to Surabaya again we will stay at this hotel again .
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Majapahit Surabaya - MGallery

Amazing hotel great staff helpful friendly and made you feel very special
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you get the chance to stay at this hotel/ historic building grab the chance. This is not about all mod cons this is immersing oneself in history and atmosphere I have never experienced in any hotel I’ve stayed in
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historical building makes the experience extra special.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the sense of authenticity of the building, the gardens are beautiful and well maintained.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely heritage hotel with modern amenities and heritage ambience. A Sarkies brothers hotel, a La The Raffles in Singapore, the Majapahit in Surabaya is sublime.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This gem should be a must-visit for any world traveler out there. Take the time to stay at this historical place, not only for the unique setting but also for
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This must be one of my favourite hotels ever. Perfect in every way!
Stayed 1 night in Jul 2024

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