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CheapTickets Verified Reviews
Very good!
4.0 of 5 guest rating
Room type Options Nightly price Book
Majapahit Legendary Suite King Bed
1044 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Heritage Suite King Bed
614 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Heritage Suite Twin Bed
614 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Classic Room, 1 King Bed
474 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Classic Room, 2 Twin Beds
474 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
5-star family-friendly hotel near Tunjungan Plaza

Popular property highlights

Free self parking
Free WiFi
Business center
Laundry facilities
Smoke-free property

With a stay at Hotel Majapahit Surabaya - MGallery, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 11 minutes by foot from BG Junction. This 5-star hotel is 1.1 mi (1.7 km) from World Trade Centre and 1.2 mi (1.9 km) from Surabaya Plaza Shopping Mall.

Make yourself at home in one of the 139 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Colonial hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Enjoy international cuisine at Indigo Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan No. 65, Surabaya, East Java 60275

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Majapahit Surabaya - MGallery features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. This Colonial hotel also offers a sauna, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Majapahit Surabaya - MGallery is a smoke-free property.

  • Free shopping center shuttle
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Computer station
  • Swimming pool
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Parking (limited spaces)
  • Total number of rooms - 139
  • Number of floors - 2
  • Airport transportation (surcharge)
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1910
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Wedding services
  • Garden

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Majapahit Surabaya - MGallery offers 139 accommodations with minibars and safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • LCD TV
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Wardrobe or closet

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Indigo Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Sarkies Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - This coffee shop overlooks the garden. Open daily.

The Maj Pub and Dine - This pub specializes in Italian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

Martha Tilaar Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 453750 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Debit cards

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 181500 per person (approximately)
  • Airport shuttle fee: IDR 280000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 453750 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Majapahit
  • Hotel Majapahit Surabaya Managed AccorHotels
  • Hotel Surabaya Majapahit
  • Majapahit Hotel
  • Majapahit Hotel Surabaya
  • Majapahit Surabaya
  • Majapahit Surabaya Hotel
  • Surabaya Hotel Majapahit
  • Surabaya Majapahit
  • Surabaya Majapahit Hotel
  • Hotel Majapahit Surabaya Java
  • Mandarin Oriental Surabaya
  • Surabaya Mandarin Oriental
  • Hotel Majapahit Managed AccorHotels
  • Majapahit Surabaya Managed AccorHotels
  • Majapahit Managed AccorHotels
  • Hotel Majapahit Surabaya
  • Majapahit Surabaya Mgallery
  • Hotel Majapahit Surabaya MGallery
  • Hotel Majapahit Surabaya - MGallery Hotel
  • Hotel Majapahit Surabaya - MGallery Surabaya
  • Hotel Majapahit Surabaya Managed by AccorHotels
  • Hotel Majapahit Surabaya - MGallery Hotel Surabaya

We should mention

Pool access available from 7:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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