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Room type Options Nightly price Book
Standard Double Room, 1 King Bed
215 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types

Get an overview of this hotel
Comfortable Surabaya hotel in Gubeng with free parking

Popular property highlights

Free self parking
Free WiFi
24-hour front desk
Multilingual staff
Concierge services

With a stay at Hotel Istana Permata Ngagel in Surabaya (Gubeng), you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. This hotel is 1.9 mi (3 km) from Rumah Sakit Umum Daerah Dr. Soetomo and 2 mi (3.3 km) from Sepuluh November Institute of Technology.

Make yourself at home in one of the 100 air-conditioned rooms featuring LCD televisions. Digital television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Take advantage of the hotel's 24-hour room service.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hotel Istana Permata Ngagel features multilingual staff, concierge services, and dry cleaning/laundry services. Wireless Internet access is complimentary. This Surabaya hotel also offers 24-hour room service and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Istana Permata Ngagel has designated areas for smoking.

  • Luggage storage
  • Wheelchair accessible – no
  • Designated smoking areas (fines apply)
  • Elevator
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Parking (limited spaces)
  • Year Built - 1998
  • Total number of rooms - 100
  • Free self parking
  • Number of floors - 3
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 1
  • Multilingual staff

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Istana Permata Ngagel offers 100 air-conditioned accommodations with safes and complimentary toiletries. 32-inch LCD televisions come with digital channels. Bathrooms include showers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Shower only
  • Digital TV service
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Wardrobe or closet
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2

Where to Eat

24-hour room service is available.

Nearby Things to Do

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash.

Staffed front desk

No rollaway/extra beds available

No cribs (infant beds) available

Service animals not allowed

Debit cards

Hotel Names

  • Hotel Istana Permata
  • Hotel Istana Permata Ngagel
  • Hotel Istana Permata Ngagel Surabaya
  • Hotel Ngagel
  • Istana Permata
  • Istana Permata Hotel
  • Istana Permata Ngagel
  • Istana Permata Ngagel Hotel
  • Istana Permata Ngagel Surabaya
  • Ngagel
  • Hotel Istana Permata Ngagel Surabaya, Java
  • Istana Permata Ngagel Surabaya
  • Hotel Istana Permata Ngagel Hotel
  • Hotel Istana Permata Ngagel Surabaya
  • Hotel Istana Permata Ngagel Hotel Surabaya

We should mention

No pets and no service animals are allowed at this property.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

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