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Movenpick Surabaya City

4.5 star property

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Photo gallery for Movenpick Surabaya City

Outdoor pool
Daily buffet breakfast for a fee
Exterior
Exterior
Presidential Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $42
$38 nightly
$42 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
JL AHMAD YANI NO 71, MARGOREJO, Surabaya, 60250
  • Place, Royal Plaza Surabaya
    ‪6 min walk‬
  • Place, Universitas Islam Negeri Sunan Ampel Surabaya
    ‪9 min walk‬
  • Place, Surabaya Zoo
    ‪5 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed, City View

Deluxe Double Room, 1 Double Bed, City View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, City View

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, in-room safe, individually decorated

Superior Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds

  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Premium bedding, in-room safe, individually decorated

Executive Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, in-room safe, individually decorated

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Surabaya

When you stay at Movenpick Surabaya City in Surabaya, you'll be in a shopping district, within a 5-minute drive of Royal Plaza Surabaya and Surabaya Town Square. .This family-friendly hotel is 4 mi (6.4 km) from Tunjungan Plaza and 4.4 mi (7.1 km) from Grand City Surabaya.

What's nearby

  • Royal Plaza Surabaya - 6 min walk - 0.4 miles
  • Universitas Islam Negeri Sunan Ampel Surabaya - 9 min walk - 0.5 miles
  • Surabaya Zoo - 5 min drive - 1.3 miles
  • Mpu Tantular Museum - 6 min drive - 1.9 miles
  • Monument Of Suroboyo - 6 min drive - 1.9 miles

Getting around

  • Margorejo Station - 6 min walk
  • Surabaya Gubeng Station - 19 min drive
  • Surabaya (SUB-Juanda) - 27 min drive

Restaurants

  • ‪Piero Mexican Restaurant - ‬3 min walk
  • ‪Halal Boss - ‬4 min walk
  • ‪A&W - ‬4 min walk
  • ‪Richeese Factory - ‬2 min walk
  • ‪Patita - ‬1 min walk

About this property

Movenpick Surabaya City

Movenpick Surabaya City offers 243 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 243 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Patita Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 9 meeting rooms available for events. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Patita Restaurant - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 218,000 for adults and IDR 109,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Patita Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 423500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 500000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 218000 for adults and IDR 109000 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 423500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision

Property is also known as

Grand Mercure Surabaya Hotel SURABAYA
Grand Mercure Surabaya Hotel
Grand Mercure Surabaya SURABAYA
Mercure Surabaya Surabaya
Grand Mercure Surabaya
Movenpick Surabaya City Hotel
Movenpick Surabaya City Surabaya
Movenpick Surabaya City Hotel Surabaya

Movenpick Surabaya City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 10 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

j

Liked: Cleanliness, staff & service, amenities
Good new hotel, very clean and staff are very friendly
Stayed 1 night in Oct 2025
Verified

8/10 Good

JONGMIN

Liked: Cleanliness, staff & service, amenities
Good condition
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay in Surabaya

We were only there one night on business but the hotel was quite nice, rooms very comfortable, great bed and linens, nice restaurant and breakfast buffet. Will stay there again when we return.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Staff was wonderful and helpful. I would recommend it.
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and services are all good, but pls choose the quiet side rooms, else you will hearing the praying at 4am in the morning
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jan-Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good experience

The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Chung Hsuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New business hotel in Surabaya

The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Alaa

Not so pleasant stay. Bad food quality at the hotel restaurant and very long service.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Jon Helge

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Okey room.

Did not get hand towels in the room. The 2nd day they only leave one hand towel. Very annoying. Pillows are very thick, and uncomfortable. Gave us better ones, but the cover looked old and dirty. Also a train that goes passed the hotel frequently, also at night and always honks loudly. But overall the hotel is clean, nice and good staff. Fridge also took 1 day to get cold, in one room, and never got cold in the other.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗한 객실
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

CHIH JEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一般

早餐選擇多。面對教堂，早上4:30就聽得到禱告聲。酒店前的馬路容易堵車
Stayed 2 nights in Aug 2025
Verified

8/10 Good

KAORI

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

INTAN SETIATI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Stephen

Stayed 1 night in Jan 2025
Verified

8/10 Good

Chin Chin

Stayed 1 night in Dec 2024
Verified

8/10 Good

HIROHIDE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Hirotoshi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

JAEYEON

Stayed 2 nights in Jun 2024
Verified

4/10 Poor

youngtae

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Apr 2024
Verified

8/10 Good

Chi Kong

Stayed 1 night in Jan 2024
Verified

8/10 Good

Wiwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Verified

10/10 Excellent

Dony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

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