Skip to main content
Beginning of main content
 Surabaya •1 Room
 Surabaya • 1 Room
Book online or call 1-844-709-7928 Phone Number

Doubletree By Hilton Surabaya

4.5 out of 5.0
Jl Tunjungan 12 East Java, Surabaya, 1-844-700-1007
CheapTickets Verified Reviews
View all 0 verified reviews
Parking
Wifi
Restaurant
Business
Laundry
More

Get an overview of this hotel
Luxury hotel connected to the convention center in Genteng with free parking

Popular property highlights

Free self parking
Free WiFi
Restaurant
Business center
Laundry facilities

With a stay at Doubletree By Hilton Surabaya, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 12 minutes from Pakuwon Mall. This luxury hotel is 0.7 mi (1.1 km) from Grahadi and 0.8 mi (1.2 km) from Joko Dolog Statue.

Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.

Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages Spoken

  • English

Show all languages

Doubletree By Hilton Surabaya

Jl Tunjungan 12 East Java, Surabaya, 60275

Hotel Amenities

Hotel Amenities

In addition to a children's pool, Doubletree By Hilton Surabaya provides an outdoor pool and a 24-hour health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, 16 meeting rooms, and limo/town car service. This luxury hotel also offers a complimentary children's club, an arcade/game room, and multilingual staff. A complimentary area shuttle within 3 kilometers is available for guests. Complimentary secured self parking is available on site. A total renovation of this property was completed in January 2021.

Doubletree By Hilton Surabaya is a smoke-free property.

  • Children's games
  • Children's toys
  • Number of outdoor pools - 1
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Secured parking
  • Free self parking
  • Secured parking
  • Dry cleaning/laundry service
  • Limo or town car service available
  • Valet parking (surcharge)
  • Computer station
  • Infant/toddler toys
  • Number of meeting rooms - 16
  • Luggage storage
  • ATM/banking
  • Train station pickup (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Hosted evening meal
  • Total number of rooms - 310
  • No accessible shuttle
  • Airport transportation (surcharge)
  • Number of accessible parking spaces 1
  • Hosted evening meal (reserve)
  • 24-hour health club
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Train station drop-off (surcharge)
  • Tours/ticket assistance
  • Year Built - 2020
  • Free WiFi
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Laundry facilities
  • 24-hour fitness facilities
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian
  • Chinese (Mandarin)

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Doubletree By Hilton Surabaya offers 310 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Cable TV service
  • WiFi (surcharge)
  • Wired internet access (surcharge)
  • Individually furnished
  • Sleep Number by Select Comfort mattress
  • TV size: 43
  • MP3 docking station
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair

Where to Eat

A hosted evening meal is available for a surcharge on weekends (reservations required).

The Koffee Deli & More - Onsite lobby lounge.

Cloud 22 Rooftop Bar - This rooftop bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open select days.

Makan Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 544500 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.

Car recommended

UnionPay

Cashless transactions are not available

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Contactless check-in is not available

No cribs (infant beds) available

Property does not follow a brand or regulatory agency's sanitization guidelines

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

No gap period between guest stays

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Fee for in-room wireless internet: IDR 150000 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: IDR 150000 per 24-hour period (rates may vary)
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Secured valet parking fee: IDR 50000 per day
  • Rollaway bed fee: IDR 544500 per night
  • Hosted evening meal: IDR 350000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Doubletree By Hilton Surabaya Hotel
  • Doubletree By Hilton Surabaya Surabaya
  • Doubletree By Hilton Surabaya Hotel Surabaya

We should mention

Pool access available from 6:00 AM to 8:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

A car is recommended for transportation to and from this property.

Sorry, we seem to have had an issue loading our review content. Try again?