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Get an overview of this hotel
Comfortable adults-only hotel near World Trade Centre

Popular property highlights

Free valet parking
Free WiFi
Business center
Laundry facilities
24-hour front desk

In the heart of Surabaya, Cleo Tunjungan is within a 5-minute drive of Grand City Surabaya and World Trade Centre. This hotel is 1.8 mi (2.9 km) from Masjid al Akbar and 1.8 mi (2.9 km) from Old City.

Make yourself at home in one of the 55 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as laptop-compatible safes and desks.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.

For lunch or dinner, stop by The Origin, a restaurant that specializes in Indonesian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Complimentary secured self parking and valet parking are available on site.

Cleo Tunjungan has designated areas for smoking.

  • Elevator
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Secured parking
  • Year Built - 2015
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Concierge services
  • Conference center
  • Designated smoking areas
  • Laundry facilities
  • Airport transportation
  • Total number of rooms - 55
  • Television in common areas
  • Wedding services
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian

Parking

Free self parking , Free valet parking

Room Amenities

Cleo Tunjungan offers 55 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LED televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Slippers
  • Shower only
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • TV size measurement: inch
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1

Where to Eat

The Origin - This café specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cleo Business Hotel Surabaya
  • Cleo Hotel Basuki Rahmat Surabaya
  • Cleo Business Surabaya
  • Cleo Business Hotel Surabaya, Java
  • Cleo Basuki Rahmat Surabaya
  • Cleo Basuki Rahmat

We should mention

No pets and no service animals are allowed at this property.

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