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Mercure Sunshine Coast Kawana Waters

Property class: 4.5

Choose dates to view prices

Photo gallery for Mercure Sunshine Coast Kawana Waters

A modern building with a glass facade, a bridge, and a waterfront.
A modern hotel lobby with a reception desk, seating area, and potted plants.
A modern hotel room with a bed, a dining table, and a view of a body of water.
A balcony with a table and chairs overlooking a calm body of water and a distant cityscape.
A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall-mounted abstract painting.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $127
$116 nightly
$127 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Place, NightQuarter
    ‪10 min walk‬
  • Place, Sunshine Coast Stadium
    ‪4 min drive‬
  • Place, Venue 114
    ‪5 min drive‬
  • Airport, Maroochydore, QLD (MCY-Sunshine Coast)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall-mounted abstract painting.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall-mounted abstract painting.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(102 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(40 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room (Zip Room)

A hotel room with a bed, a desk, a chair, a desk lamp, a nightstand, a wall-mounted TV, and a painting.

Room (Zip Room)

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe) | Premium bedding, in-room safe, desk, laptop workspace

Family Suite (Deluxe)

  • Water view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

A modern hotel room with a kitchenette, a seating area with chairs, a desk with a lamp, and a large window with curtains.

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Sunshine Coast

Mercure Sunshine Coast Kawana Waters is centrally located in Sunshine Coast, a 3-minute walk from Sunshine Coast University Hospital and 12 minutes by foot from NightQuarter. .This luxury hotel is 4 mi (6.4 km) from Kawana Beach and 4.5 mi (7.2 km) from Moffat Beach.

What's nearby

  • NightQuarter - 10 min walk - 0.6 miles
  • Kawana Private Hospital - 17 min walk - 0.9 miles
  • Sunshine Coast Stadium - 4 min drive - 1.7 miles
  • Warana Beach - 5 min drive - 1.5 miles
  • Venue 114 - 5 min drive - 1.7 miles

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Parklands Tavern - ‬6 min drive
  • ‪Hungry Jack's - ‬9 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive
  • ‪BFresh - ‬4 min drive
  • ‪McDonald's - ‬7 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a picnic area, barbecue grills, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Mercure Sunshine Coast Kawana Waters has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 25621752654

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Freddie Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed this hotel. It’s my second time being out there always a great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a pleasant place to stay with all amenities available
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience from check in to check out
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation & so close to the public & private hospital. Great stay. Thank you
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms that were well appointed. The staff were very welcoming and attentive. Highly recommend staying here.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpfull
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities
I stayed at the hotel as it was very close to the Sunshine Coast University Hospital. Free parking, and the beds were very comforatble. I was very happy with my time spent there.
Stayed 1 night in May 2026
Verified review

8/10 Good

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy, staff were lovely, rooms were tidy and clean. Overall a nice staycation.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Colleen

Bathrooms could be cleaner, bed needed tucking in, breakfast was first class and Aircon worked well. Very handy hotel to SCHU
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon was awesome, Staff were super friendly and Parking was easily accessible with little walking distance!! Would definitely stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sharron

Everything was very nice. Clean. Food was excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a weekend getaway on the Sunshine Coast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, easy parking, close to hospital etc only minor thing is the shower does leak water a little
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent the chefs delivered sensational meals. The proximity to the hospital was a great advantage to us.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where lovely, rooms clean and comfortable.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable pillows and mattress awesome
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was great for our quick trip
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, great accommodation, easy parking and great staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Damon

Liked: Cleanliness
Great facilties
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at both reception and in the restaurant. Room was clean, bed was super comfortable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Stayed here to go to SCUH. It is a very short walk there and the place is amazing. Staff were wonderful and room is great. Couldn't be happier. You won't be disappointed if you stay here. Ill definitely be recommending people to stay here.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Przemyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the area is quiet. The breakfast was just ok, not much to choose from.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Meegan

Liked: Cleanliness
Excellent service all round, thank you
Stayed 1 night in Apr 2026
Verified review

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent at the front desk. The rooms presented very well. The internet in the room to connect to the TV & wifi was very poor though.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the service was great
Stayed 2 nights in Feb 2026