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The Grand Hotel

3.5 star property

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Photo gallery for The Grand Hotel

Lobby
Coffee/tea maker
Interior detail
Room service - dining
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
$117
$104 nightly
$117 total
Total with taxes and fees
Jan 30 - Jan 31

Explore the area

View in a map
865 W El Camino Real, Sunnyvale, CA, 94087
  • Place, Elements Massage Sunnyvale
    ‪8 min walk‬
  • Place, Washington Park
    ‪8 min walk‬
  • Place, Historic Murphy Avenue
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds

8.2 out of 10
Very good
(16 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 415 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Accessible

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 1 King Bed, Pet-Friendly

  • 650 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Pet-Friendly

Minibar, in-room safe, desk, iron/ironing board

Villa, 2 Queen Beds, Pet-Friendly

10.0 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Fireplace King Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Fireplace King Suite

  • Sleeps 2

Handicap Premier Fireplace King Suite

  • Sleeps 2

View all photos for Pet Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Pet Two Queen Villa

  • Sleeps 4

Handicap Two Queen Room

  • Sleeps 4

View all photos for Deluxe Queen Annex

Deluxe Queen Annex | Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Annex

  • 419 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa With One King-Disability Access

Minibar, in-room safe, desk, iron/ironing board

Villa With One King-Disability Access

  • Sleeps 2

View all photos for Superior 2 Queen

Minibar, in-room safe, desk, iron/ironing board

Superior 2 Queen

  • Sleeps 4

View all photos for King Villa

Minibar, in-room safe, desk, iron/ironing board

King Villa

  • Sleeps 2

View all photos for Pet Villa King

Living area | TV

Pet Villa King

  • Sleeps 2

King Room

  • Sleeps 2

King Suite

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Two Queen Villa

Minibar, in-room safe, desk, iron/ironing board

Two Queen Villa

  • Sleeps 4

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

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About the neighborhood

Sunnyvale

With a stay at The Grand Hotel in Sunnyvale (Sunnyvale West), you'll be within a 10-minute drive of Kaiser Permanente Santa Clara Medical Center and Shoreline Amphitheatre. .This hotel is 6.3 mi (10.2 km) from Levi's Stadium and 7.4 mi (11.9 km) from Stanford University.

What's nearby

  • Sunnyvale Tennis Center - 8 min walk - 0.5 miles
  • Elements Massage Sunnyvale - 8 min walk - 0.5 miles
  • Washington Park - 8 min walk - 0.5 miles
  • Historic Murphy Avenue - 15 min walk - 0.8 miles
  • Sunnyvale Farmers Market - 15 min walk - 0.8 miles

Getting around

  • Middlefield Station - 4 min drive
  • Sunnyvale Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪HEYTEA - ‬10 min walk
  • ‪Keke's Breakfast Cafe - ‬13 min walk
  • ‪Urban Plates - ‬13 min walk
  • ‪Moon Tea 花月初茶 - ‬2 min walk

About this property

The Grand Hotel

Hotel in Sunnyvale with an outdoor pool and free breakfast
The Grand Hotel offers 104 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Grand Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Full-service spa
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 8:00 PM
A car is not required for transportation to and from this property

Property is also known as

Grand Hotel Sunnyvale
Grand Sunnyvale
The Grand Hotel Hotel
The Grand Hotel Sunnyvale
The Grand Hotel Hotel Sunnyvale

The Grand Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 539 out of 1117 reviews
Rating 8 - Good. 264 out of 1117 reviews
Rating 6 - Okay. 148 out of 1117 reviews
Rating 4 - Poor. 85 out of 1117 reviews
Rating 2 - Terrible. 81 out of 1117 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Katia

Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Oct 2025

10/10 Excellent

Preet Pankaj

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Traveled with family
Liked: Cleanliness, staff & service
The room was very spacious and comfortable overall. The only downside was the bed—it squeaked with any movement. Breakfast was also pretty limited in options.
Stayed 1 night in Oct 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
only one ice machine and it's on the fourth floor. Rather inconvenient for guests.
Stayed 1 night in Oct 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poo
Stayed 1 night in Oct 2025

10/10 Excellent

Desirea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Alejadra

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

2/10 Terrible

Barrett

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager = Iiar and a scammer. Bathtubs and sinks has brown colored water coming out. Broken toilets. Broken pool and hottub. Broken air conditioner. Broken elevators. Breakfast was only for orientaI tourist group and not the other guests. Manager repeatedly told me a refund would be given and to call Expedia and he would approve. They called him and he denied all wrongdoing and refused refund. FiIthy hotel operated by a deceptive scamartist
Stayed 3 nights in Oct 2025

8/10 Good

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Would stay here
Stayed 7 nights in Aug 2025

6/10 Okay

Mitchell

Elevator did not work and our room was on the 4th floor. Very inconvenient with luggage to use stairs
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Richard Ziyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is extremely big and have a large tub
Stayed 1 night in Sep 2025

10/10 Excellent

Nacretia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it. Clean staff friendly. Breakfast was served they had a pool. Only thing the hot tub was broken.
Stayed 3 nights in Sep 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Francine

Traveled with group
Disliked: Cleanliness, property conditions & facilities
At first sight it’s wonderful, after realizing there were things not as it seems, felt I was overcharged. Mold on the shower curtains, balcony chair broken & collapsed under me having a near catastrophe, (I’m 71, broken bones no joke!) walls all bare of any art or decorations. No Bathroom exhaust & bar couldn’t come up with a lime for a cocktail, drink that was watered down and aweful. Not so Grand in my book.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 4 nights in Sep 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Irene

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was built in 2000 according to the desk person.the mattress we had felt like the oridinal matrress from 25 years ago!! It was so mushy my knee sunk in about 6 inches when crawling into bed!!! The air conditioner and outaid grounds wrre real loud. Breakfast was a joke !!
Stayed 1 night in Sep 2025

8/10 Good

Blia

Stayed 1 night in Sep 2025

6/10 Okay

Chiapone, Davie

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Yuval

Stayed 3 nights in Sep 2025