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Tru by Hilton Sumter

Property class: 2.5

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Photo gallery for Tru by Hilton Sumter

Snack bar
Exterior
Indoor pool
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$237
$212 nightly
$237 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
2607 Broad Street, Sumter, SC, 29150
  • Place, Sumter Mall
    ‪3 min drive‬
  • Place, Dillion Park
    ‪3 min drive‬
  • Place, Crystal Lakes Golf Course
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(29 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(17 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

Similar properties

Restaurant
Hyatt Place Sumter / Downtown
Sumter
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 916 reviews
$207 nightly
The price is $232
May 25 - May 26
Total with taxes and fees
Hyatt Place Sumter / Downtown

About the neighborhood

Sumter

With a stay at Tru by Hilton Sumter in Sumter, you'll be within a 5-minute drive of Sumter Mall and Palmetto Park. .This hotel is 2.5 mi (4 km) from Palmetto Tennis Center and 3 mi (4.8 km) from Central Carolina Technical College.

What's nearby

  • Sumter Mall - 3 min drive - 2.3 miles
  • Dillion Park - 3 min drive - 3.1 miles
  • Crystal Lakes Golf Course - 5 min drive - 3.9 miles
  • Morris College - 5 min drive - 5.1 miles
  • Palmetto Tennis Center - 7 min drive - 3.9 miles

Getting around

  • Columbia Metropolitan Airport (CAE) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪The Habit Burger Grill - ‬2 min drive
  • ‪Circle K - ‬14 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Tru by Hilton Sumter

Tru by Hilton Sumter offers 92 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 92 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Sumter. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Tru by Hilton Sumter Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 454 out of 705 reviews
Rating 8 - Good. 143 out of 705 reviews
Rating 6 - Okay. 54 out of 705 reviews
Rating 4 - Poor. 34 out of 705 reviews
Rating 2 - Terrible. 20 out of 705 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Stayed 1 night in Jan 2026

4/10 Poor

Jasmine

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room was outdated. Plastic storage for clothes. No closet. Sticky floors.
Stayed 2 nights in Jan 2026

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect.The only issue was the bed could have been a little softer, but overall excellent.
Stayed 2 nights in Jan 2026

10/10 Excellent

Deanna

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. The breakfast buffet was a nice plus and the hotel was very nice and clean and well stocked. I will definitely be coming back to stay again!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Rovelda

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael, River Edge

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, VERY helpful, clean, big enough, linens could be nicer, parking, location is on a strip mall area about ten mins from downtown.
Stayed 2 nights in Nov 2025

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good wish they had grits, bacon, eggs every morning.
Stayed 4 nights in Dec 2025

10/10 Excellent

Geordan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My name on the TV as a welcome was amazing! Amenities was also great, but the staff was very helpful for anything that I needed. Such a great experience and thank you for your wonderful service!
Stayed 1 night in Jan 2026

6/10 Okay

Sandra

This was an average hotel. Room was clean but utilitarian. Breakfast was as expected for a continental style, gym was good, many of the staff were pleasant, though a few were not so much. Room service was not as good as I would have preferred. Overall, this was an average stay and fine for a night or two. I wouldn’t prefer to have an extended stay again.
Stayed 7 nights in Dec 2025

10/10 Excellent

MarQuis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome They made sure that i had everything i needed and checked in with me during my stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jermaine

Stayed 1 night in Dec 2025

4/10 Poor

Laurelle s, Chester

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The gym is good. Pool too cold for recreational swimming. They schedule housekeeping only every other day, but we were there six days and never had housekeeping. Front desk staff nice.
Stayed 6 nights in Dec 2025

8/10 Good

Michael

Stayed 5 nights in Dec 2025

4/10 Poor

DeHaven

Stayed 1 night in Dec 2025

10/10 Excellent

Arkadiusz

Stayed 1 night in Dec 2025

6/10 Okay

Mohammad

Stayed 1 night in Dec 2025

10/10 Excellent

Barbi

Stayed 1 night in Dec 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small, no coffe maker or microwave in my room
Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was very clean and well laid out.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was clean and comfortable and very well laid out, hooks, luggage racks, usb plugs,
Stayed 1 night in Dec 2025

10/10 Excellent

Shayna

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room Will stay here in the future
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay, very clean rooms. Basic breakfast foods and good coffee.
Stayed 1 night in Nov 2025

6/10 Okay

Ruth, York

Traveled with family
Disliked: Staff & service
Breakfast was great, the housekeeping staffer walked in my room without knocking on the door. The hotel can use some updating in the rooms.
Stayed 1 night in Dec 2025