Holiday Inn Express Sumter by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Sumter by IHG

Desk, iron/ironing board, free cribs/infant beds, free WiFi
Free daily on-the-go breakfast
Exterior
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$162
$145 nightly
$162 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
2490 Broad St, Sumter, SC, 29150-1858
  • Place, Sumter Mall
    ‪2 min drive‬
  • Place, Dillion Park
    ‪3 min drive‬
  • Place, Crystal Lakes Golf Course
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • 396 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Additional Living Area)

9.4 out of 10
Exceptional
(6 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the neighborhood

Sumter

In the heart of Sumter, Holiday Inn Express Sumter by IHG is within a 5-minute drive of Sumter Mall and Palmetto Tennis Center. .This hotel is 3.6 mi (5.8 km) from Patriots Sports Plex and 7.4 mi (11.9 km) from Shaw Air Force Base.

What's nearby

  • Sumter Mall - 2 min drive - 1.7 miles
  • Dillion Park - 3 min drive - 2.5 miles
  • Crystal Lakes Golf Course - 4 min drive - 3.3 miles
  • Morris College - 4 min drive - 4.5 miles
  • Palmetto Tennis Center - 6 min drive - 3.3 miles

Getting around

  • Columbia Metropolitan Airport (CAE) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪The Habit Burger Grill - ‬2 min drive
  • ‪Circle K - ‬10 min walk
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Holiday Inn Express Sumter by IHG

Holiday Inn Express Sumter by IHG offers 79 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sumter hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Sumter
Holiday Inn Express Sumter
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Express Sumter Hotel
Holiday Inn Sumter
Sumter Holiday Inn

Holiday Inn Express Sumter by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 416 out of 726 reviews
Rating 8 - Good. 201 out of 726 reviews
Rating 6 - Okay. 66 out of 726 reviews
Rating 4 - Poor. 24 out of 726 reviews
Rating 2 - Terrible. 19 out of 726 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, amenities
Clean property, nice staff. Good breakfast
Stayed 1 night in Jan 2026

4/10 Poor

Sally

Business traveler
Disliked: Cleanliness
The heat in my room was broken. I contacted the front desk who said she would come up but never did. There was a French fry on the floor (I did not eat in the room) and there was a dirty washcloth in the shower.
Stayed 1 night in Jan 2026

6/10 Okay

Michelle

Stayed 2 nights in Jan 2026

10/10 Excellent

Zachariah

Stayed 1 night in Dec 2025

10/10 Excellent

Keshia

Stayed 1 night in Dec 2025

2/10 Terrible

jennifer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There is a room on the first floor which is right next to the elevators. This room should be shut down and only rented when customers are well aware of the noise that will be heard while they stay. It was horrible and I drove in from TX and couldn’t get proper sleep.
Stayed 2 nights in Dec 2025

6/10 Okay

Felecia

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not clean. Candy on the floor, toilet had bowl mess still on it, hair in the shower and lots of dust. This should not be the case with the amount charged at these hotels. We often stay here and this was just not clean. Good thing I travel with Lysol and bleach wipes.
Stayed 1 night in Jan 2026

6/10 Okay

Malia

Traveled with family
Liked: Staff & service
It was ok
Stayed 1 night in Dec 2025

10/10 Excellent

Dania

Stayed 1 night in Jan 2026

10/10 Excellent

Nehoise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The floor had a big yellow stain on it and the room smelled like cat. The receptionist stated that they dont allow animals. But we later saw a person with a dog. The room should have inspected and cleaned before we arrived.
Stayed 3 nights in Dec 2025

8/10 Good

Caren

Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Stayed 1 night in Dec 2025

8/10 Good

Brian

Stayed 2 nights in Dec 2025

10/10 Excellent

Eddie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Norma

Stayed 4 nights in Dec 2025

6/10 Okay

monica

Traveled with family
Rooms need to be updated
Stayed 1 night in Dec 2025

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
My room was spotless. The staff was friendly and the breakfast was awesome. I will definitely be staying at the Holiday Inn Express during my travels.
Stayed 2 nights in Nov 2025

8/10 Good

Betty Deas

Business traveler
Liked: Staff & service, amenities
At 2am in the morning as I was taking my shower I noticed that around the soap and shampoo dispenser black mold!!! It was too early for me to leave and too late to change rooms.
Stayed 1 night in Dec 2025

8/10 Good

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and welcoming staff! The room was clean, exception from a few hairs in the tub and in bath mat. Breakfast was good! I enjoyed my stay!
Stayed 1 night in Dec 2025

6/10 Okay

Misty, Spartanburg

Liked: Cleanliness
Room was located on the first floor and it was very noisy, even at 10:00 at night there was lots of foot traffic and doors slamming. Actually came back home a day early because of the noise.
Stayed 2 nights in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

10/10 Excellent

Nicolle R.

Stayed 3 nights in Nov 2025

10/10 Excellent

Cindy

Stayed 1 night in Nov 2025

2/10 Terrible

Cole

Stayed 4 nights in Nov 2025