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Hotel Arok

3.0 star property

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Photo gallery for Hotel Arok

Front of property
Daily buffet breakfast (EUR 16 per person)
Lobby sitting area
Lobby lounge
Sauna

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Bar
$122
$107 nightly
$122 total
Total with taxes and fees
Apr 1 - Apr 2

Explore the area

View in a map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
  • Place, Train Station Square
    ‪1 min walk‬
  • Place, Place des Halles Shopping Centre
    ‪5 min walk‬
  • Place, Strasbourg Christmas Market
    ‪14 min walk‬
  • Airport, Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 172 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, soundproofing

Luxury Double Room

9.6 out of 10
Exceptional
(13 reviews)
  • 224 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chambre Double Standard Annexe

Chambre Double Standard Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Standard Annexe

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Supérieure Annexe 1 lit double ou 2 lits jumeaux

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Chambre Double Luxe Annexe

Chambre Double Luxe Annexe | Premium bedding, in-room safe, desk, soundproofing

Chambre Double Luxe Annexe

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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Total with taxes and fees
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About the neighborhood

Strasbourg

With a stay at Hotel Arok, you'll be centrally located in Strasbourg, steps from Train Station Square and 14 minutes by foot from Strasbourg Christmas Market. .This hotel is 1.7 mi (2.8 km) from Strasbourg Cathedral and 0.5 mi (0.8 km) from Olympe de Gouges Media Library.

What's nearby

  • Train Station Square - 1 min walk - 0.0 miles
  • Place des Halles Shopping Centre - 5 min walk - 0.3 miles
  • Place Kléber - 11 min walk - 0.6 miles
  • Strasbourg Cathedral - 14 min walk - 0.8 miles
  • Strasbourg Christmas Market - 14 min walk - 0.8 miles

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 19 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Croissanterie - ‬3 min walk
  • ‪Le Garde Fou - ‬4 min walk

About this property

Hotel Arok

Hotel Arok offers 90 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. This Strasbourg hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 90 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
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Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
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Hotel HOTEL AROK
AROK

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service
Beautiful property, clean rooms and comfy bed
Stayed 2 nights in Dec 2025

10/10 Excellent

Declan, Bristol

Stayed 3 nights in Dec 2025

6/10 Okay

Danny

Traveled with family
Liked: Cleanliness
Best location for Marienplatz and other Christmas Markets nearby. Also walkable to the Resizldenz Palace.
Stayed 2 nights in Dec 2025

8/10 Good

Margaret, Buckley

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very comfy bed but very small and very small room. Location worked out great being right across from the train station and nice enough walk to all sites. My husband hated the small bed and room and complained. Not sure why we were given the worst room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sau Wing

Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities
Hotel had a great atmosphere. Access to tea and coffee all day. Lovely little Christmas gift. Hotel clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the Chambre Double Supérieure Annexe room and we loved it! You do have to use a seperate entrance a few steps away from the reception building, but that didn't bother us. The hotel is stylish, clean, and very comfortable. We loved the view of the station outside. The staff were friendly and attentive. Our bed was super comfortable and the bathroom and shower were excellent. We enjoyed the free hot drinks and snacks (though, as Brits, would still have loved a kettle in the room). The only thing to keep in mind is that the air conditioning is weak. We visited in Winter so just openned the window, but in Summer could be annoying. But personally we wouldn't hesitate to return!
Stayed 2 nights in Dec 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities
Great staff, location and service
Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff Room was clean & comfortable. Breakfast was amazing. Able to stow our backpacks as we ventured through Strasbourg. Highly recommend this hotel! Michelle Y
Stayed 1 night in Dec 2025

4/10 Poor

Vicky

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had to help ourselves to “cold” coffee in bar area as no facilities in room. Staff were friendly and location good for station. We booked a Superior Double room but we definitely did not get what we booked. The room was like a shoe box, nowhere to put cases and the lighting was dreadful, couldn’t see anything even with the curtains open. Bathroom was ok but shower didn't drain properly and again, nowhere to put toiletries. All in all very disappointing for price paid!
Stayed 3 nights in Dec 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean and spacious room.
Stayed 5 nights in Nov 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was great ( across from train station and very close to Petite France. The breakfast buffet had a nice variety of choices. We were in the new building next door and found the room very small! There was no coffee maker although they did offer free coffee next door in the main hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely room with a great view. The room was clean, the bathroom had a nice roomy shower cubicle and like the room nice and clean. Staff at reception were friendly and helpful booking a taxi for us back to the airport. The location is great for petit france access and also close to the station. I would happily stay here again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was decorated beautifully, great breakfast, loved the extra coffee always available in lobby, friendly staff, great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lea

Liked: Cleanliness, staff & service
Clean, modern, spacious room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Griff

Stayed 1 night in Dec 2025

6/10 Okay

Mat

Traveled with group
Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a good location to everything we needed we would definitely stay there again
Stayed 2 nights in Nov 2025

8/10 Good

Doron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mainly the friendly staff and the room which was relatively good seized for French standards. The bed for 2 was less comfortable there was no bed reading light
Stayed 7 nights in Nov 2025

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location clean room comfortable bed… pleasant and friendly staff easy check in
Stayed 1 night in Nov 2025

8/10 Good

Tim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Really nice hotel. Brilliant location opposite station. Funky style. Friendly staff. Clean and spacious room... Strangely no high level fitting for the shower though that meant having to hold the shower head whilst showering
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness
Lovely helpful staff and very comfortable bedding. It would be nice if they included shampoo and conditioner but overall we loved out stay!
Stayed 4 nights in Nov 2025

8/10 Good

Frances

Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The service! The ambiance and breakfast!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Arok couldn't have been more ideally located in Strasbourg - steps away from the train station, right in the heart of everything, a short walking distance from Petit France. The rooms were small, but clean, had plenty of amenities and a nice bathroom and shower. We appreciated the safe in the closet for our valuables. We did not take advantage of the breakfast provided but preferred to have breakfast at one of the local boulangeries close by. The staff were for the most part, friendly and helpful. We liked the artwork and the modern decor of the hotel. We would highly recommend the Hotel Arok for a business trip or a vacation stay. I will also review this hotel on my travel blog - A Lady Well Travelled. Thank you!
Stayed 2 nights in Oct 2025