The Upper House

4.0 star property

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Photo gallery for The Upper House

A cozy room with a fireplace, leather sofas, and a plaid carpet.
A garden with a conservatory, trees, and a building with a green roof.
A large, rectangular brick building surrounded by dense trees, with a paved driveway and a small garden area in front.
An outdoor patio with wicker furniture and large umbrellas.
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
The current price is $165
$138 nightly
$165 total
Total with taxes and fees
Aug 9 - Aug 10

Explore the area

View in a map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
  • Place, World of Wedgwood
    ‪5 min drive‬
  • Place, Trentham Gardens
    ‪6 min drive‬
  • Place, Trentham Monkey Forest
    ‪7 min drive‬
  • Airport, Manchester (MAN)
    ‪75 min drive‬

Room options

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Double Room

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Executive Double or Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Double Room, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Single Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

Similar properties

About the neighborhood

Stoke-on-Trent

Located in Stoke-on-Trent, The Upper House is in a rural location, a 5-minute drive from World of Wedgwood and 6 minutes from Trentham Monkey Forest. .This hotel is 5.2 mi (8.4 km) from Trentham Gardens and 5.5 mi (8.9 km) from Fenton Manor Sports Complex.

What's nearby

  • World of Wedgwood - 5 min drive - 1.5 miles
  • Trentham Gardens - 6 min drive - 2.9 miles
  • Trentham Monkey Forest - 7 min drive - 2.9 miles
  • Longton Park - 9 min drive - 3.8 miles
  • Staffordshire University - 14 min drive - 7.4 miles

Getting around

  • Blythe Bridge Station - 15 min drive
  • Manchester Airport (MAN) - 67 min drive

Restaurants

  • ‪The Lakeside - ‬15 min drive
  • ‪Cadwaladers - ‬10 min drive
  • ‪Hem Heath - ‬7 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Bod - ‬6 min drive

About this property

The Upper House

The Upper House offers 24 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stoke-on-Trent hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a picnic area and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 3 meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Onsite venue #2 - This bar serves brunch and lunch. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 352 reviews
Rating 8 - Good. 77 out of 352 reviews
Rating 6 - Okay. 11 out of 352 reviews
Rating 4 - Poor. 3 out of 352 reviews
Rating 2 - Terrible. 2 out of 352 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice breakfast, friendly staff (and cat!) and easy parking
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

bev

Liked: Cleanliness, staff & service, amenities
Lovely location, friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, loads of parking and apparently nice walks which we didn’t have time to explore.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with private balcony. Food was exceptional. All staff were so friendly. One of the loveliest hotels I’ve stayed in. Will definitely be back very soon!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Everyone and everything was perfect.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Staff were amazing.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stop over en route to Sharkbait Reef @ Alton Towers
Stayed 1 night in Mar 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly. Tasty comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful grounds, the staff were very friendly and helpful wish i could of stayed longer to walkvthe grounds, the food in the restaurant was exceptional
Stayed 1 night in Apr 2026
Verified

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, We had a problem with our room but the very nice man on reception swapped rooms for us and so our stay was a good one. Lovely gardens, friendly staff. Thank you
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Amazing location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, friendly staff. Great, peaceful location
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, location was great and the house was very charming.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Paul

Liked: Amenities
Stunning location, great staff and very much recommended
Stayed 1 night in May 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all clearly enjoying their work and this came through in a friendly, open and helpful way
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, nice staff and lovely food In a beautiful location.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Marlene

Liked: Cleanliness, property conditions & facilities
The room was very clean , staff were very friendly. Only disappointment was total lack of drawers and very little wardrobe space. Geared more to 1-2 night stays and we were there for 6. Great food and really lovely setting
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel well presented in all area's. Staff very friendly and helpful. Ample parking in front of hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Victor Luc

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and very courteous!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neil

Liked: Amenities, property conditions & facilities
This is a lovely, authentic and peaceful hotel set in rural countryside. It has a beautifully decorated lounge with lots of wood panelling and leather sofas. The staff are friendly and the restaurant good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were excellent and a magnificent property surrounds the hotel.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Shayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, looks great for weddings, it’s secluded and quiet. Beautiful property and great breakfast!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Exactly what we were looking for, all the staff were extremely helpful. The breakfast was excellent and our room was comfortable
Stayed 13 nights in Jun 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy parking outside the hotel. The staff are always friendly and helpful. The breakfast is varied both buffet and menu. The whole hotel is very clean.
Stayed 1 night in Nov 2025