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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property

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Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Breakfast, lunch, dinner served; international cuisine
Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
$83
$69 nightly
$83 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
Thames Street, Staines, England, TW18 4SJ
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪1 min walk‬
  • Place, Staines Bridge
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 168 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, River View

8.0 out of 10
Very good
(12 reviews)
  • 168 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

7.4 out of 10
Good
(11 reviews)
  • 168 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds, River View

  • 168 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds

7.0 out of 10
Good
(9 reviews)
  • 168 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior
Ibis budget London Heathrow Central
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very Good, 3,139 reviews
$49 nightly
The price is $59
Apr 1 - Apr 2
Total with taxes and fees
Ibis budget London Heathrow Central

About the neighborhood

Staines

With a stay at Sunday London Staines-upon-Thames Heathrow T5 in Staines (Staines Town Centre), you'll be a 1-minute drive from Thames River and 7 minutes from Thorpe Park. .This hotel is 6.4 mi (10.4 km) from Windsor Castle and 7.4 mi (11.9 km) from LEGOLAND® Windsor.

What's nearby

  • Thames Path - 1 min walk - 0.1 miles
  • Thames River - 1 min walk - 0.1 miles
  • Staines Bridge - 6 min walk - 0.4 miles
  • Eclipse Leisure Centre - 10 min walk - 0.6 miles
  • Windsor Castle - 15 min drive - 7.4 miles

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • ‪Pret a Manger - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Nando's - ‬5 min walk
  • ‪Staines Food Court - ‬8 min walk
  • ‪Caffè Nero - ‬4 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

Sunday London Staines-upon-Thames Heathrow T5 offers 88 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 88 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at Riverside Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Continental breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lounge Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 168 out of 383 reviews
Rating 8 - Good. 106 out of 383 reviews
Rating 6 - Okay. 53 out of 383 reviews
Rating 4 - Poor. 31 out of 383 reviews
Rating 2 - Terrible. 25 out of 383 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mr

Stayed 1 night in Dec 2025

2/10 Terrible

ADAM

Disliked: Cleanliness, staff & service, amenities
Rooms had mould, human exceement, non working toilets, rude staff, drug problem, broken heqring, no hot water
Stayed 5 nights in Nov 2025

6/10 Okay

Michelle, Maumee

The room needs updates
Stayed 1 night in Sep 2025

10/10 Excellent

Rosiclelia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great little hotel off a busy street but faces the Thames river so beautiful view for breakfast. Easy access to the airport, Uber arrived in 3 minutes. Stayed overnight for long layover.
Stayed 1 night in Nov 2025

10/10 Excellent

Nataly

Liked: Cleanliness, amenities, property conditions & facilities
Clean and cute, and the staff was helpful and courteous. The breakfast was delicious and it’s right on the river. I felt safe and comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff. Brilliant stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Nigel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although losing the first night due to a late flight, the accommodations were very welcoming and comfortable. The location on the Thames was refreshing and simple shopping was just walking distance.
Stayed 7 nights in Nov 2025

4/10 Poor

Krishna Kumar

Traveled with family
Disliked: Amenities
Although it is a big hotel, the room 81 given to us was adjacent to the bar on a Friday night. It was noisy late into the night. The room was too hot, the shower was poorly designed with water going all over through a big gap in the screen, inconveniently positioned shower head and soap dispensers. Location is great and there were no issues checking in and out but the rest spoiled the experience for us. Would not recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Cristina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good experience. Friendly and helpful staff, good quality and very affordable prices. Highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julius

Stayed 1 night in Nov 2025

8/10 Good

Clare, Seaford

Stayed 1 night in Nov 2025

6/10 Okay

Van Michael, Highland Park

Business traveler
Small room. Long winding hallways. Tired Building. Was cold in the room.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness
It was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Love this hotel since has been refurbished rooms lovely and clean lovely comfortable beds and great views of the river if get the river view rooms I highly recommend staying here if in town
Stayed 1 night in Nov 2025

10/10 Excellent

Zayd

Stayed 1 night in Nov 2025

6/10 Okay

Fara

Stayed 1 night in Nov 2025

10/10 Excellent

Inese

Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly Welcoming and a hotel with a big amount of care for it’s guests I would recommend Plus lovely views of the Thames and surrounding wildlife And near a town that has all shops and amenities required
Stayed 14 nights in Nov 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t have breakfast
Stayed 1 night in Oct 2025

6/10 Okay

Zara

Stayed 1 night in Nov 2025

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was clean, staff were polite and efficient
Stayed 1 night in Nov 2025

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late evening check in was seamless had a great nights sleep
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

4/10 Poor

Paula

Stayed 2 nights in Nov 2025