Swan Inn, Heathrow Airport

Property class: 3

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Photo gallery for Swan Inn, Heathrow Airport

A cozy dining area with a wooden table and matching chairs, a sofa with red cushions, and a potted plant.
A parking area with a row of benches and a building with a sign that reads "The Great".
A room with two single beds, wooden headboards, a bedside table with a lamp, and a radiator on the wall.
A room with a wooden chair, a television mounted on the wall, and a door with a sign.
A living room with a beige sofa, two red armchairs, a small black table, and a window with curtains.

Reviews

3.6 out of 10

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Bar
  • Housekeeping
The current price is $50
$42 nightly
$50 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
16 High Street, Staines, England, TW19 7JS
  • Place, Staines Reservoirs
    ‪6 min walk‬
  • Place, Windsor Castle
    ‪18 min drive‬
  • Place, LEGOLAND® Windsor
    ‪20 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪11 min drive‬

Room options

Standard Single Room, 1 Twin Bed (Shared)

  • 64 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed

  • 90 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds (Shared)

  • 72 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room, Multiple Beds

  • 99 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room, 1 Double Bed (Shared)

  • 72 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Staines

With a stay at Swan Inn, Heathrow Airport in Staines (Stanwell), you'll be within a 15-minute drive of River Thames and Thorpe Park. .This inn is 7.2 mi (11.6 km) from Windsor Castle and 17.1 mi (27.5 km) from Wembley Stadium.

What's nearby

  • Staines Reservoirs - 6 min walk - 0.4 miles
  • Thorpe Park - 14 min drive - 10.5 miles
  • Windsor Castle - 18 min drive - 14.0 miles
  • LEGOLAND® Windsor - 20 min drive - 15.0 miles
  • Hampton Court Palace - 23 min drive - 10.3 miles

Getting around

  • Ashford Station - 4 min drive
  • Heathrow Terminal 4 Underground Station - 4 min drive
  • Heathrow Airport (LHR) - 14 min drive

Restaurants

  • ‪Wagamama - ‬6 min drive
  • ‪Giraffe - ‬6 min drive
  • ‪Itsu - ‬5 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪The Crown Rivers (Wetherspoon) - ‬6 min drive

About this property

Swan Inn, Heathrow Airport

Swan Inn, Heathrow Airport offers 11 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is provided daily.
Stay in one of 11 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
You can enjoy a meal at Mr.Singh's Kitchen serving the guests of Swan Inn, Heathrow Airport, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge.
The front desk is staffed during limited hours. Free self parking is available onsite.
Mr.Singh's Kitchen - Onsite family restaurant. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mr.Singh's Kitchen

Things to do

  • Library

Family friendly

  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Swan Inn B&B Staines
Swan Inn B&B
Swan Staines
OYO Swan Inn
The Swan Inn
The Swan Inn B B
OYO Swan Inn Heathrow Airport
Swan Inn, Heathrow Airport Inn
Swan Inn, Heathrow Airport Staines
Swan Inn, Heathrow Airport Inn Staines

Swan Inn, Heathrow Airport Reviews

Reviews

3.6
Rating 10 - Excellent. 18 out of 231 reviews
Rating 8 - Good. 11 out of 231 reviews
Rating 6 - Okay. 16 out of 231 reviews
Rating 4 - Poor. 34 out of 231 reviews
Rating 2 - Terrible. 152 out of 231 reviews

3.4/10

Cleanliness

4.4/10

Staff & service

3.4/10

Amenities

3.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
No air conditioning broken dresser very small room
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading newer reviews we decided not to stay there
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for one night. When I tried to check in nobody was on desk even main door was locked. I tried to call staff nobody took it. Me and my wife almost had to wait 1 hour and we exhausted. And I had to book a other hotel for stay. I recommend that no go there. It was very bad experience for me and my wife. Don’t go.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Just don't
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
When I pulled up outside, I thought it was a deli building at first scrapped caravan in the corner of the car park the pictures you show online or nothing like what it actually is completely misleading
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 6 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ther was no one there. Could not get in.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! Broken Divan bed with dirty sheets. Wires hanging off walls. Electrical sockets made my plug so hot it burnt me. NO running water in the bathroom at all, from sink or shower. Broken tiles on bathroom floor cut my toe open. Hundreds of dead flies in the see-through lampshade.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
I will not stay here again and would not recommend it. The pub is closed . You access the front door and room via text message with the codes. There are no staff on sight. There were no towels provided. A kettle but no cups . Communal bathroom was unacceptable. Poorly maintained. The bedsheet were clean but no mattress protection and it didn’t look good.. this could be a great place to stay due to the location of the airport and a nice quiet residential area. It needs a big investment and could be turned into a nice accommodation for short over night stays with car parking provided..
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Property conditions & facilities
I loved how close we was to watch the planes take off and how they are shops close by and the place was easy to get to by public transport Would stay here again!
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad 😔 property matters and pillows very bad 😞 smell I don't like
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Bar isn't open in the middle night.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Booked for a member staff She was not the only person that refused to stay that night Even the locals joke you must be brave to stay there. Hotels.com should be ashamed to put this place on display
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swan inn

Absolutely shocking .
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Room was disgustingly dirty bed shower the whole room was dirty hair in the bed mould or dirt on sheets.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy hovel. Had to ring to get access. Bathroom unclean, floor uneven and dirty. Sheets may have been clean but bed itself dirty. Kettle but no cups. Water only trickled. Toilet paper on toilet brush. Shower disgusting. No TV just an aerial, TV stand only had the kettle. No Wi-Fi despite advertising this. No bar. Internet search suggested it closed in 2019. Worst hotel I’ve ever stayed in. Only remained as we had an early flight from Heathrow. Should be removed from your site and reported to the local council and hopefully closed down.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

I don’t know. But I have never stayed in such a filthy place in all my 70 years. The ingrained dirt was disgusting. Blocked toilets full of excrement. A shower that looked like it had had a mud bath and toilet seats broken. The smell of poo and cannabis everywhere was foul. Never again.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Staff & service
When I made the booking, the Expedia website stated that check-in was from 12:00 noon. Before travelling, I sent a message to the hotel advising that I expected to arrive at approximately 12:00 noon. The hotel replied, confirming that this would not be a problem. I arrived at the hotel at approximately 12:15 pm on 11 August. I was then informed by the member of staff that I could not check in until 2:00 pm unless I paid an additional £20 for an early check-in. I explained that Expedia stated check-in began at 12:00 noon and that I had also received written confirmation from the hotel that my arrival time was acceptable. I waited for approximately 30 minutes, hoping the situation could be resolved. However, I became increasingly concerned that I was being asked to pay an additional charge despite both Expedia's advertised check-in time and the hotel's own written confirmation. Combined with what I considered to be an unprofessional atmosphere, I no longer felt comfortable staying at the property. I therefore left the hotel, returned to Heathrow, and booked alternative accommodation at my own expense.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Cleanliness
Very wonderful and welcoming staff. Shared toilets/bathroom, hygiene below bar,
Stayed 1 night in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
The member of staff who checked me in was friendly and helpful. The bedding was dirty. I used the quilt cover as a sleeping bag. No tea making facilities. Shared bathrooms were grubby and no toilet paper.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t use the airport as attraction to advertise because it is not close to airport at all.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

They were helpful in getting us a new room when our plans changed last minute and we showed up with an extra person.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was planning to stay two nights, but stayed one because it was so terrible.
Filthy stained pillow.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy, absolutely disgusting, black mould in shower, broken toilet seats , bar closed on arrival at 20.30 hrs I was expecting a pub type accommodation, with the possibility of some kind of refreshments and not a palace , this place is an absolute dump!! How on earth this is placed on Expedia is beyond me .
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Pub was closed, to be fair like a lot of pubs on a Tuesday
Stayed 1 night in Nov 2025