Skip to main content
Beginning of main content
 Staines •1 Room
 Staines • 1 Room
Book online or call 1-844-709-7928 Phone Number

Mercure London Staines-upon-Thames Hotel

3.0 out of 5.0
Thames Street, Staines, England 1-844-700-1007
CheapTickets Verified Reviews
View all 0 verified reviews
Wifi
Pets
Business
Laundry
Smoke Free
More
Room type Options Nightly price Book
Photo of room
Family Room, 1 Double Bed with Sofa bed (Classic)
161 square feet
1 Double Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Double Room, River View
161 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Photo of room
Twin Room, River View
161 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Photo of room
Privilege, Room, 1 Queen Bed
161 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
Select dates to see price
Photo of room
Classic Room, 1 Double Bed
Room with view
161 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable riverwalk hotel, walk to Thames River

Popular property highlights

Free WiFi
Pets allowed
Business center
Laundry facilities
Smoke-free property

When you stay at Mercure London Staines-upon-Thames Hotel in Staines, you'll be on the riverwalk, a 1-minute drive from Thames River and 6 minutes from Thorpe Park. This hotel is 6.4 mi (10.3 km) from Windsor Castle and 7.4 mi (11.9 km) from LEGOLAND® Windsor.

Stay in one of 88 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Satisfy your appetite for lunch or dinner at Riverside Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7 AM to 9 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Mercure London Staines-upon-Thames Hotel

Thames Street, Staines, England TW18 4SJ

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a garden, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure London Staines-upon-Thames Hotel is a smoke-free property.

  • Organic food
  • Number of bars/lounges - 2
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Smoke-free property
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 88
  • Number of floors - 3
  • Garden

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese
  • Danish
  • Dutch
  • Norwegian
  • Swedish
  • Arabic
  • Croatian
  • Czech
  • Hindi
  • Hungarian
  • Lithuanian
  • Polish
  • Romanian
  • Slovak
  • Chinese (Mandarin)

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Mercure London Staines-upon-Thames Hotel offers 88 accommodations with safes and complimentary bottled water. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • High-speed internet access
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size: 32
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Portable fan
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Lounge Bar - Onsite bar.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of GBP 10 per pet, per day
  • 1 total pets
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest education on local ecosystems and culture

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 16

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines We're Good To Go (UK)

LGBTQ friendly

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Number of children who can stay free - 2

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 7.00 per person
  • Self parking fee: GBP 5.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Staines-upon-Thames
  • Mercure Hotel Staines-upon-Thames
  • Mercure London Staines-upon-Thames
  • Mercure London Staines-upon-Thames Hotel
  • Mercure Staines-upon-Thames
  • Mercure Staines-upon-Thames Hotel
  • Staines-upon-Thames Hotel
  • Accor Thames Hotel Staines
  • Mercure Thames Lodge Staines Hotel Staines
  • Mercure Thames Hotel Staines
  • Mercure London Staines-upon-Thames Hotel Hotel
  • Mercure London Staines-upon-Thames Hotel Staines
  • Mercure London Staines-upon-Thames Hotel Hotel Staines

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sorry, we seem to have had an issue loading our review content. Try again?