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The Ritz-Carlton, St. Thomas

Property class: 5 and above

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Photo gallery for The Ritz-Carlton, St. Thomas

View from property
Creator video
Couples treatment rooms, steam room, body treatments, hydrotherapy
2 outdoor pools, cabanas (surcharge), pool umbrellas
Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$1,174
$1,051 nightly
$1,174 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Place, Cowpet Bay
    ‪4 min walk‬
  • Place, Secret Harbor
    ‪16 min walk‬
  • Place, Secret Harbour Beach
    ‪16 min walk‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪28 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Ocean View

55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Resort View

Room, 2 Queen Beds, Balcony, Resort View | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Balcony, Resort View

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Oceanfront

View from room

Club Room, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Club Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 Bedroom, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1080 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Queen Beds, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds, Resort View

  • Resort view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • Ocean view
  • 1976 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed with Sofa bed, Non Smoking

  • Ocean view
  • 1080 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Oceanfront

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Club Suite, 1 Double Bed, Non Smoking

  • Ocean view
  • 1539 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, 3 Bedrooms, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout drapes

Presidential Room, 3 Bedrooms, Non Smoking, Oceanfront

  • Ocean view
  • 1976 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, Resort View

9.4 out of 10
Exceptional
(26 reviews)
  • Garden view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Balcony, Ocean View

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed with Sofa bed

  • Ocean view
  • 968 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from property
The Westin St. Thomas Beach Resort & Spa
St. Thomas
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very Good, 1,189 reviews
$605 nightly
The price is $679
May 7 - May 8
Total with taxes and fees
The Westin St. Thomas Beach Resort & Spa

About the neighborhood

St. Thomas

Located in St. Thomas, The Ritz-Carlton, St. Thomas is by the ocean, a 3-minute drive from Secret Harbour Beach and 10 minutes from Bolongo Bay. .This beach resort is 2.4 mi (3.9 km) from Sapphire Beach and 2.7 mi (4.4 km) from Lindquist Beach.
View more Resorts in St. ThomasOpens in a new window

What's nearby

  • Cowpet Bay - 4 min walk - 0.3 miles
  • Turquoise Beach - 4 min walk - 0.3 miles
  • Cabrita Point - 7 min walk - 0.4 miles
  • Secret Harbor - 16 min walk - 0.9 miles
  • Secret Harbour Beach - 16 min walk - 0.9 miles

Getting around

  • Cyril E. King Airport (STT) - 29 min drive

Restaurants

  • ‪Agave - ‬3 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Kween Vee Smoothies - ‬2 min drive
  • ‪Sapphire Beach Bar   - ‬6 min drive
  • ‪The Ritz-Carlton, St. Thomas - ‬1 min walk

About this property

The Ritz-Carlton, St. Thomas

The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 180 guestrooms featuring LCD televisions. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a waterslide. This Mediterranean resort also features concierge services and wedding services.
Grab a bite at Alloro, one of the resort's 4 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This resort has 4 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Alloro - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Bleuwater - This restaurant serves breakfast only. Open daily.
Coconut Cove - This beach family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Sails Beachside - This beachfront restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service is available.

Property amenities

Parking and transportation

  • Limo/town car service
  • Secured, uncovered valet parking on site (USD 45 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 49 for adults and USD 28 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Cove
  • Sails Beachside

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Boat
  • Boat tours
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Sail boat
  • Snorkeling
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 95.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 49.00 for adults and USD 28.00 for children
  • Uncovered valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 273 out of 464 reviews
Rating 8 - Good. 76 out of 464 reviews
Rating 6 - Okay. 52 out of 464 reviews
Rating 4 - Poor. 31 out of 464 reviews
Rating 2 - Terrible. 32 out of 464 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vanessa, Chattanooga

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

6/10 Okay

Lindsay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We came home one afternoon after being on the Lady Lynsey for the day to find our hotel room ajar. No belongings were disturbed & I'm guessing maybe housekeeping didn't pull the door hard enough to latch it but I would expect less carelessness.
Stayed 3 nights in Jan 2026

4/10 Poor

JEROME D

Stayed 4 nights in Jan 2026

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful. We had a car and the valet service was a part of the stay, very pleasant valet staff. Loved swimming in at the beach in front of the hotel. One mile walking loop around property. Poolside service was awesome, again very friendly. Free cookies and drink samples came out a couple times. Loved having a balcony. Nespresso coffee makers in room and they provided coffee pods. Food was expensive, but that is st Thomas. We did a lot of exploring and honestly, we should have just spent all our time at the resort with maybe one or two planned excursions. Not sure if it was worth renting a car for.
Pool- plenty of chairs/shade
View from room/balcony
Iguana on the beach
Stayed 4 nights in Nov 2025

6/10 Okay

Stacie

Traveled with group
Disliked: Amenities
The staff were good. Expected more from the Ritz. $900 in resort fees unacceptable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Paige

Stayed 4 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

leyla

Stayed 3 nights in Sep 2025

4/10 Poor

Hashem

Traveled with family and small children
Disliked: Staff & service
It was nothing you expect from Ritz Carlton, not well maintained room, rocky beach, poor service, bad food in the restaurants, air conditioner was not working in some of the buildings! For the price you pay I don’t recommend this hotel
Stayed 5 nights in Nov 2025

10/10 Excellent

Gilly

Stayed 1 night in Nov 2025

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Staff was top notch!
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Pool is very nice with a great view. Service is average. Drinks are expensive and not much alcohol . People are very friendly at the resort and the staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seaside massage was spectacular and the view of the ocean while laying pool side is just breathtaking.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, staff, and amenities were amazing! We paid for the Club Lounge package and it was definitely worth it. Would strongly recommend to anyone looking to stay on St. Thomas.
Sitting at Sails restaurant by the pool/beach
Poolside
View from our oceanfront room
View from our balcony
Stayed 4 nights in Nov 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Amazing resort, white glove service! Beautiful location!
Stayed 5 nights in Nov 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Dennis, New Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for hilly terrain (I am 81) and walking everything was perfect. Golf cart rides by staff were great but needed to be supplemented.
Stayed 6 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Narek

Liked: Cleanliness
Stayed 7 nights in Aug 2025

10/10 Excellent

John

hj
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Stayed 2 nights in Sep 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will absolutely be returning within the next few months. Never experienced the customer service tht we recieved. Kimorah-lin in guest relations is an absolute Gem to this Ritz-Carlton. Everyone we spoke with was fantastic, food was great and room was immaculate! Thank you to everyone - ❤️ Carroll Family
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Courteous staff and beautiful resort.
Stayed 2 nights in Aug 2025

2/10 Terrible

Seehar

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Aug 2025