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Best Western Troy Hotel

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Troy Hotel

Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Business center
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$99
$89 nightly
$99 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
2020 Formosa Drive, Troy, IL, 62294
  • Place, Bella Vista Winery
    ‪5 min drive‬
  • Place, Villa Marie Winery & Banquet Center
    ‪6 min drive‬
  • Place, Gateway Conference Center
    ‪9 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Room Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

1 King Room Non-Smoking

  • Sleeps 2

View all photos for 2 Queen Beds Non-Smoking

Desk, iron/ironing board, free WiFi, bed sheets

2 Queen Beds Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 2

King Room - Non-Smoking/Ground Floor

  • Sleeps 2

King Suite - Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Communication Assistance, Microwave and Refrigerator, Sofabed

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pillow Top Mattress, Microwave and Refrigerator, Wet Bar, High Speed Internet Access

  • Sleeps 4

Queen Room with Two Queen Beds - Non-Smoking/Ground Floor

  • Sleeps 4

2 Queen Beds, Non-Smoking, Communication Assistance, Microwave and Refrigerator

  • Sleeps 4

View all photos for King Room with Communication Assistance

Interior

King Room with Communication Assistance

  • Sleeps 2

View all photos for Accessible King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Accessible King Bed

  • Sleeps 4

Similar properties

Indoor pool
Super 8 by Wyndham Troy IL/St. Louis Area
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 1,000 reviews
$72 nightly
The price is $80
Apr 21 - Apr 22
Total with taxes and fees
Super 8 by Wyndham Troy IL/St. Louis Area

About the neighborhood

Troy

Located in Troy, Best Western Troy Hotel is within a 15-minute drive of World's Largest Catsup Bottle and Gateway Conference Center. .This hotel is 7.7 mi (12.4 km) from Edwardsville Arts Center and 7.9 mi (12.7 km) from Kruta Bakery.

What's nearby

  • Bella Vista Winery - 5 min drive - 4.1 miles
  • Villa Marie Winery & Banquet Center - 6 min drive - 4.4 miles
  • Goshen Golf Driving Range - 7 min drive - 4.8 miles
  • Miner Bark Park - 7 min drive - 5.9 miles
  • Gateway Conference Center - 9 min drive - 9.4 miles

Getting around

  • St. Louis Gateway Station - 22 min drive
  • St. Louis Lambert Intl. Airport (STL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Casey's - ‬5 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Dunkin' - ‬10 min walk
  • ‪Circle K - ‬2 min drive

About this property

Best Western Troy Hotel

Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring microwaves and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Best Western Troy Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 953 reviews
Rating 8 - Good. 308 out of 953 reviews
Rating 6 - Okay. 129 out of 953 reviews
Rating 4 - Poor. 64 out of 953 reviews
Rating 2 - Terrible. 49 out of 953 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gilberto

Stayed 1 night in Jan 2026

2/10 Terrible

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Adrienne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were as expected and clean.
Stayed 1 night in Nov 2025

8/10 Good

Adriana

Stayed 1 night in Jan 2026

6/10 Okay

Nicole

Stayed 5 nights in Dec 2025

2/10 Terrible

Leah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The reviews looked amazing, so that's why we booked to stay in the first place. The hotel itself is pretty run down; the room we stayed in didn't feel clean (floor wasn't vacuumed, table/desk wasn't wiped down fully-crumbs from previous guests), the toilet seat was broken (shifting to one side or the other/falling off when you tried to sit on it), and we didn't receive room cleaning any day we were there-arrived on a Friday, left Tuesday (trash was never taken out, we asked for a vacuum to do the floors, brought dirty towels back and asked for clean ones, asked for more TP, sheets were never changed/bed never made). Pool area was dirty (actual dirt/mud from shoes around the pool as well as some trash and broken fake nails laying around). A huge safety concern is the locking mechanism for the entrance/exit door of the pool: it's taped over so that anyone can freely open it without their key card. This is scary for anyone with little kids/kids who cannot swim. Good things: the staff was nice when we asked for what we needed. Will 100% never have a return stay.
Stayed 4 nights in Dec 2025

6/10 Okay

Susie

Liked: Cleanliness
Needs to be updated.
Stayed 1 night in Dec 2025

2/10 Terrible

Danielle

Disliked: Cleanliness
The floor we stayed on smelled so bad of weed. We told the front desk and nothing was done at all. I had a migraine the time because of the smell.
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find. Clean, quiet, great staff. Breakfast was ok but it was really the prepep kind like packets of oatmeal, cold cereal, those heating bins of circle eggs, sausage, biscuists and gravy. There was yogurt, milk and juice. Gym was a little weak with older equipment. We were here before and this is a much better place now. I would stay here next time.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Stayed 1 night in Dec 2025

8/10 Good

Katrina

Stayed 1 night in Dec 2025

4/10 Poor

Carol

Disliked: Cleanliness
Room was not clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jameson

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

4/10 Poor

Melvin

Traveled with family
Disliked: Property conditions & facilities
The property was fine. Problem: When I reserved this room either expedia or I got the wrong date for our stay. We arrived at Best Western on October 29th only to discover that the booking was for November 11th. I could do nothing but pay a 2nd time. I was astounded that the attendant was unable to do anything about it. So, I paid twice for one room. You will note that I took out insurance hoping to recue my loss. But the process for making a claim is not worth it. I chose to simple "eat" my losses. Disappointed -Melvin Lehman
Stayed 1 night in Nov 2025

8/10 Good

Angela

Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

Stayed 1 night in Nov 2025

8/10 Good

Roger

Stayed 1 night in Nov 2025

10/10 Excellent

Lynette

Stayed 1 night in Nov 2025

10/10 Excellent

Travis

Stayed 2 nights in Oct 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Oct 2025

10/10 Excellent

Travis

Stayed 1 night in Oct 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, room comfort
The switch for the overhead light in our room had broken off, so we were unable to turn it off when it was time for bed. Reggie did a fantastic job of trying to help us with this problem! His overall customer service was excellent!!
Stayed 1 night in Oct 2025