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Heritage Hotel

3.0 star property

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Photo gallery for Heritage Hotel

Reception
Executive Queen Room, 2 Queen Beds | Living area | TV
Meeting facility
Lobby
Breakfast area

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
$124
$99 nightly
$124 total
Total with taxes and fees
Mar 17 - Mar 18

Explore the area

View in a map
Heritage Quay, St. John's, Antigua
  • Place, Heritage Quay
    ‪1 min walk‬
  • Place, Jolly Harbour Marina
    ‪4 min walk‬
  • Place, Museum of Antigua and Barbuda
    ‪4 min walk‬
  • Airport, St. John's (ANU-V.C. Bird Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive King, 1 King Bed

Executive King, 1 King Bed | Living area | TV

Executive King, 1 King Bed

7.6 out of 10
Good
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room, 2 Queen Beds

Executive Queen Room, 2 Queen Beds | Living area | TV

Executive Queen Room, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Balcony

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
  • Air conditioning
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Total with taxes and fees
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About the neighborhood

St. John's

With a stay at Heritage Hotel, you'll be centrally located in St. John's, within a 15-minute drive of Dickenson Bay Beach and Museum of Antigua and Barbuda. .This hotel is 6.7 mi (10.8 km) from Jolly Beach and 0.1 mi (0.2 km) from King's Casino.

What's nearby

  • St. John's Harbour - 1 min walk - 0.1 miles
  • Heritage Quay - 1 min walk - 0.1 miles
  • Jolly Harbour Marina - 4 min walk - 0.3 miles
  • Museum of Antigua and Barbuda - 4 min walk - 0.3 miles
  • Antigua Government House - 7 min walk - 0.4 miles

Getting around

  • V.C. Bird Intl. Airport (ANU) - 14 min drive

Restaurants

  • ‪Rumrunners By The Sea - ‬1 min walk
  • ‪Cheers Bar - ‬2 min walk
  • ‪Harbour View Cafe - ‬4 min walk
  • ‪Fred's - ‬4 min walk
  • ‪Hemingways Caribbean Cafe - ‬3 min walk

About this property

Heritage Hotel

Heritage Hotel offers 47 accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This St. John's hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Make yourself at home in one of the 47 guestrooms. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a television in a common area, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for lunch or dinner at Flamboyant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Flamboyant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Flamboyant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 8.00 per day (rates may vary)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Heritage Hotel St. John's
Heritage St. John's
Heritage Hotel Hotel
Heritage Hotel St. John's
Heritage Hotel Hotel St. John's

Heritage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 86 out of 401 reviews
Rating 8 - Good. 113 out of 401 reviews
Rating 6 - Okay. 116 out of 401 reviews
Rating 4 - Poor. 51 out of 401 reviews
Rating 2 - Terrible. 35 out of 401 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Hansram

Traveled with partner
Liked: Cleanliness, staff & service
AC was very good the balcony was a plus with excellent view. The hotel needs an upgrade other than that the location was perfect, close to shopping, food, cruise, ships and the airport. The staff were helpful and courteous. The cleaners did a good job in the room.
Stayed 4 nights in Dec 2025

6/10 Okay

Miguel

Business traveler
Disliked: Amenities, property conditions & facilities
An additional tax payment was required upon arrival.
Stayed 5 nights in Nov 2025

2/10 Terrible

Odaisy

Disliked: Cleanliness, staff & service, amenities
The room was without water an entired day. Terrible
Stayed 2 nights in Nov 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Everything is fine and the location is good. Rooms are clean but a little rundown
Stayed 1 night in Nov 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
All though the staff was nice upon check in the hotels water failed over night leaving us with toilets that could not flush and no water for personal hygiene when I asked the front desk for bottled water to freshen up and brush teeth they were not wanting to supply use with it reluctantly they gave us a large bottle from the drink cooler in the lobby the breakfast was good but I really felt a financial consolation should have been made
Stayed 1 night in Nov 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Heatherlyn

Stayed 7 nights in Aug 2025

6/10 Okay

Derek

Stayed 1 night in Oct 2025

2/10 Terrible

Shurandy

Stayed 1 night in Oct 2025

10/10 Excellent

robert

Stayed 1 night in Oct 2025

10/10 Excellent

robert

Stayed 1 night in Sep 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jerome

Liked: Cleanliness, staff & service
The Heritage is right downtown with easy access to food and shopping. The facility is older but the rooms are large and clean.
Stayed 7 nights in Sep 2025

10/10 Excellent

robert

Stayed 2 nights in Sep 2025

8/10 Good

casval

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location
Stayed 4 nights in Aug 2025

6/10 Okay

Orlando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Aug 2025

4/10 Poor

Morton

Traveled with family
Disliked: Amenities, property conditions & facilities
The staff was accommodating, but the service of the amenities was sub par
Stayed 7 nights in Jul 2025

8/10 Good

Chris, Lake Worth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Walking distance to shops and restaurants was excellent. Staff was very friendly and accommodating. I would definitely stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Internet issues, the internet was down, which was very inconvenient.
Stayed 7 nights in Jul 2025

8/10 Good

Solomon

Business traveler
Liked: Cleanliness, staff & service
The facility/room showed signs of aging however, the staff were courteous and friendly. The room was quite spacious and housekeeping was obvious.
Stayed 3 nights in Jul 2025

8/10 Good

Seleen

Traveled with family
Close to shopping area
Stayed 1 night in Jul 2025

4/10 Poor

Karen

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Hotel was dated. No upgrades - bathroom plumbing leaves much to be desired. Balcony furniture miss-matched. Under the initial booking breakfast was included however we were charged. Not a property I’d expect to see on Hotels.com
Stayed 1 night in Jul 2025

4/10 Poor

Marsha

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Helpful and pleasant staff. The location was ok, but very noisy. The room was very dated.
Stayed 1 night in Jul 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities
I stay at Heritage Hotel because of the shops, the market and restaurants that are in easy walking distance to the hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Stayed 1 night in Jul 2025