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Tailormade Hotel METROPOL St.Gallen

3.0 star property

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Photo gallery for Tailormade Hotel METROPOL St.Gallen

Terrace/patio
Classic Room, 1 King Bed | Minibar, desk, laptop workspace, blackout drapes
Suite | Living area | 50-inch flat-screen TV with satellite channels
Deluxe Room | Minibar, desk, laptop workspace, blackout drapes
Classic Room, 1 King Bed | Minibar, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Bahnhofplatz 3, St. Gallen, 9001
  • Place, Red Square
    ‪2 min walk‬
  • Place, Abbey Library of Saint Gall
    ‪5 min walk‬
  • Place, Abbey of St. Gall
    ‪6 min walk‬
  • Airport, Altenrhein (ACH-St. Gallen - Altenrhein)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Minibar, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite

Suite | Minibar, desk, laptop workspace, blackout drapes

Suite

  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

St. Gallen

Located in St. Gallen, Tailormade Hotel METROPOL St.Gallen is in the business district, within a 5-minute walk of Red Square and Textile Museum. .This hotel is 0.2 mi (0.4 km) from Weingallerie Simone Lanz and 0.7 mi (1.1 km) from Beer Bottle Museum.

What's nearby

  • Red Square - 2 min walk - 0.1 miles
  • Textile Museum - 3 min walk - 0.2 miles
  • Abbey Library of Saint Gall - 5 min walk - 0.3 miles
  • Abbey of St. Gall - 6 min walk - 0.4 miles
  • University of St. Gallen - 11 min walk - 0.6 miles

Getting around

  • St. Gallen (QGL-St. Gallen Train Station) - 3 min walk
  • Mörschwil S-Bahn - 10 min drive
  • Altenrhein (ACH-St. Gallen - Altenrhein) - 23 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Caffè Spettacolo - ‬3 min walk
  • ‪Perronnord - ‬4 min walk
  • ‪Brasserie Walhalla - ‬3 min walk
  • ‪il barone - ‬1 min walk

About this property

Tailormade Hotel METROPOL St.Gallen

Tailormade Hotel METROPOL St.Gallen offers 32 air-conditioned accommodations with minibars and hair dryers. Accommodations offer separate dining areas. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

This St. Gallen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 32 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Tailormade Hotel METROPOL St.Gallen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 25 per night)
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 19 for adults and CHF 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevator
  • Wheelchair-accessible bathroom vanity

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 20 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 19 for adults and CHF 19 for children
  • Nearby parking fee: CHF 25 per night(3 ft away; open 24 hours)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Hotel Metropol St. Gallen
Metropol St. Gallen
Hotel Metropol Hotel
Hotel Metropol St. Gallen
Hotel Metropol Hotel St. Gallen

Tailormade Hotel METROPOL St.Gallen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 161 reviews
Rating 8 - Good. 54 out of 161 reviews
Rating 6 - Okay. 11 out of 161 reviews
Rating 4 - Poor. 4 out of 161 reviews
Rating 2 - Terrible. 2 out of 161 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kia

Stayed 4 nights in Oct 2025

10/10 Excellent

Russell, Chandler

Liked: Cleanliness
I arrived without a Swiss outlet compatible adapter. I enquired if they might know as to where I could purchase one, and the clerk supplied me with one until I could buy one the next morning. I also asked about suggestions for meals, sight-seeing, and general information, and was kindly helped during my stay. Being located just across from the Bahnhof and so close to the Cathedral, makes this hotel a perfect choice when staying in Skt. Gallen. Wonderful breakfast buffet options!
Stayed 3 nights in Oct 2025

4/10 Poor

Brian

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to transit hub
Stayed 2 nights in Sep 2025

6/10 Okay

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Alexandre Henry Bernhardt

Liked: Cleanliness, property conditions & facilities
Conveniently located, just a few step from the train station - But no one at reception, must go to restaurant next door to pick up envelope with the key. Wifi: must enter your phone number and receive by SMS a password. Room was always hot and the cooling did not work. Only after sunset it was cooler (opening the window) but a lot of the noise from the street. The hotel knows about this as they provide ear plugs in the bathroom…. Arrived at 09.00 for breakfast (which finishes at 10.00 am), there was 2 slices left of ham and 2 of salmon left. I waited, waited and waited for more to come, never did. When I left the woman asked me if I had enough (she obviously exactly knew that there was no food), I politely replied that I will come earlier tomorrow as I don’t like to complain. Second night (Saturday) more noise in the street past midnight, then trucks to wash the street… not a pleasant night. Second breakfast arrived much earlier, the food was very good, but again in limited quantity. Fill up the online check out time form for between 11.00 and 11.30. At 10.50 someone enter my room ?!? Not a hotel I can recommend nor will come back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet excellent continental breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great stat
Stayed 1 night in May 2025

10/10 Excellent

Low

Liked: Cleanliness, amenities, property conditions & facilities
Straight across the train and bus station!
Stayed 1 night in May 2025

8/10 Good

linda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large corner room that was clean and comfortable. Loads of windows! It was a bit noisy, with people talking loudly into the night. Breakfast was very good.
Stayed 1 night in May 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to railway station and pretty central to most attractions.
Stayed 3 nights in Apr 2025

4/10 Poor

Walter

Stayed 1 night in Feb 2025

10/10 Excellent

Juan, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

fateh

Disliked: Staff & service, amenities, property conditions & facilities
Firstly, I recommend that Expedia inform its clients about the additional city tax. Also this hotel double charged me city tax. Receptionist is rude I would rather to sleep in the street and not go back to that hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Close to center
Stayed 1 night in Oct 2024

10/10 Excellent

Stavroula

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel conveniently near transport, great service everyday. Good breakfast! I certainly recommend this hotel.
Stayed 8 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, spacious rooms.
Stayed 9 nights in Aug 2024

8/10 Good

Alina

Traveled with family
Liked: Cleanliness, staff & service, amenities
No parking on the property, it was away from the property and had to pay for it, major issue. Everything else was very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient and friendly

Across the street from the train station. Decent size room for Europe. Friendly and helpful staff.
Stayed 6 nights in Jul 2024

8/10 Good

Winsome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super conveniently located, right opposite the main train station! The room was clean, and laid out like the pictures. The only reason I didn’t give 5 stars is because 1) the check-in instructions were a little confusing, so me and a few other random guests (who actually did speak german) were waiting for 15 minutes, and 2) the shower leaked in one random corner.
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Guy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Centrally Located.

Really nice place to stay. Excellent location centrally located to the train station and city. If you have to be collected from the hotel by a colleague or limousine you need to arrange a pick up place nearby the hotel as buses and taxis can only enter the roads outside the hotel. Room was comfortable and had what I needed. Breakfast included is a nice touch and is very good. Reception offered very good service and support and I appreciated that.
Stayed 1 night in Apr 2024