When you stay at Quality Inn and Suites St Charles - West Chicago in St. Charles, you'll be near the airport, within a 5-minute drive of Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane. .This hotel is 1.3 mi (2 km) from Arcada Theater and 1.4 mi (2.2 km) from Steel Beam Theater.
What's nearby
Dellora A. Norris Cultural Arts Center - 19 min walk - 1.0 mile
Charlestowne Mall - 3 min drive - 1.4 miles
St. Charles Heritage Center and Camp Kane - 3 min drive - 1.4 miles
Arcada Theater - 4 min drive - 1.4 miles
Steel Beam Theater - 4 min drive - 1.4 miles
Getting around
Geneva Station - 13 min drive
Chicago O'Hare Intl. Airport (ORD) - 50 min drive
Restaurants
Taco Bell - 13 min walk
Panera Bread - 3 min drive
Dunkin' - 18 min walk
Panda Express - 3 min drive
Colonial Cafe - 4 min walk
About this property
Quality Inn and Suites St Charles - West Chicago
Hotel in St. Charles with free breakfast and a fitness center
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.
This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in St. Charles? This hotel has 1453 square feet (135 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served between 6:00 AM and 9:30 AM on weekdays.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Limited onsite parking (max 2 spaces per unit)
Food and drink
Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Gym
Playground
Seasonal outdoor pool
Family friendly
In-room crib
Laundry facilities
Playground
Seasonal outdoor pool
Conveniences
24-hour front desk
ATM
Laundry facilities
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Business services
1,453 square feet of conference space
24-hour business center
Meeting room
Outdoors
In a nature reserve
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Desk
Desk chair
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet deposit: USD 50 per stay
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
This property does not have elevators
The seasonal pool will be open from May to September
Property is also known as
Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles
Reviews
Quality Inn and Suites St Charles - West Chicago Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Rating 10 - Excellent. 445 out of 1000 reviews
10 - Excellent
445
Rating 8 - Good. 311 out of 1000 reviews
8 - Good
311
Rating 6 - Okay. 139 out of 1000 reviews
6 - Okay
139
Rating 4 - Poor. 59 out of 1000 reviews
4 - Poor
59
Rating 2 - Terrible. 46 out of 1000 reviews
2 - Terrible
46
Reviews
8/10 Good
Hazat
Traveled with family and small children, Traveled with family
Sep 6, 2025
Liked: Staff & service
Disliked: Cleanliness
The customer service was great. The room was spacious but was not perfectlly clean. Breakfast was 7/10 they did not have any egg or other protein. Only waffles, fruit, cereal, bagels and coffee.
Room was comfortable. Shower drained too slow, so you were standing in 6" of water when done. Wifi only worked reliably in the morning. Both of my devices couldn't connect in the evening due to "failed to retrieve IP" error messages. People knocking on my room window at night kept me up.
This hotel is what you would expect for the price. It's in town right on Il 64, so good access to nearby main roads. Be aware it's a 2 floor property and there are no public elevators.
My room was a pretty good walk from the lobby. Once you have a key card, you cane park near a closer entrance which helps.
It's not what I'd call a newer hotel, but appears to be decently maintained.
Did not like not being able to leave the hotel earlier than expected. Forced to stay an extra day. Had to change rooms because our first room was made available to someone else. Very embarrassing to find that your key don’t work.
We checked in and when we got to the room we wanted to just sit and watch some tv but I could only change the channels hit or miss.
Also in the middle of the night we realized that the toilet was clogged and after I told the front desk in the morning they sent someone while we were out only to have it clogged again that evening
We had a great experience. Check-in was quick and easy. The staff were so friendly and helpful. I wish there were more breakfast options, but I cant complain because it's free!