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Pier House

3.5 star property

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Photo gallery for Pier House

Spa
Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Exterior detail
Restaurant
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
$170
$142 nightly
$170 total
Total with taxes and fees
Dec 16 - Dec 17

Explore the area

View in a map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Place, Charlestown Shipwreck and Heritage Centre
    ‪1 min walk‬
  • Place, Charlestown Harbour
    ‪2 min walk‬
  • Place, Charlestown Beach
    ‪3 min walk‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪29 min drive‬

Room options

View all photos for Signature Double Room

Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Signature Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 172 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 49 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Rashleigh Arms
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
4.6 out of 5, Wonderful, 226 reviews
$106 nightly
The price is $127
Dec 17 - Dec 18
Total with taxes and fees
Rashleigh Arms

About the neighborhood

St Austell

With a stay at Pier House in St Austell, you'll be in the historical district, within a 15-minute drive of Eden Project and Charlestown Harbour. .This beach bed & breakfast is 0.1 mi (0.2 km) from Charlestown Shipwreck and Heritage Centre and 0.2 mi (0.4 km) from Charlestown Beach.
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What's nearby

  • Charlestown Shipwreck and Heritage Centre - 1 min walk - 0.1 miles
  • Charlestown Harbour - 2 min walk - 0.1 miles
  • Charlestown Beach - 3 min walk - 0.2 miles
  • Duporth Beach - 11 min walk - 0.6 miles
  • Porthpean Beach - 18 min walk - 1.0 mile

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪Francine's Fish And Chips - ‬3 min drive
  • ‪Duke of Cornwall - ‬18 min walk
  • ‪Ten Ten - ‬3 min walk
  • ‪The sandy - ‬4 min drive
  • ‪The Britannia Inn - ‬3 min drive

About this property

Pier House

Beach bed & breakfast with a restaurant and a bar
Pier House offers 23 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 23 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
At Pier House, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
Pier House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Reviews

Pier House Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 303 out of 373 reviews
Rating 8 - Good. 50 out of 373 reviews
Rating 6 - Okay. 12 out of 373 reviews
Rating 4 - Poor. 5 out of 373 reviews
Rating 2 - Terrible. 3 out of 373 reviews

Reviews

2/10 Terrible

Michelle

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

Amazing room, food and all the staff so friendly and helpful - great stay and we will be back!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Geraint

Room was next to kitchen up half the night and first thing due to noise
Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Stayed 1 night in Aug 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully recommend

Very friendly and a lovely hotel really do go the extra mile to make your stay a pleasant one
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Liked: Cleanliness, property conditions & facilities
Lovely modern hotel but need to do somethin
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place, great rooms and staff, the food and drink was great as well, will definitely be back
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Wonderful friendly staff, great location, beautiful room. Great food. Was very noisy late at night though after bar downstairs had shut, perhaps staff cleaning, but really loud banging past midnight.
Stayed 1 night in May 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place

I only started one night and wished to have more time
Stayed 1 night in Jul 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, in a lovely location
Stayed 3 nights in Jul 2025

10/10 Excellent

Janette

Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Matt

Stayed 2 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

John

Great location,
Stayed 1 night in Jun 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the enyable meal
Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Stayed 2 nights in Jun 2025