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Residence Inn by Marriott West Springfield

Property class: 3

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Photo gallery for Residence Inn by Marriott West Springfield

An outdoor patio area with a stone fire pit, seating, and a grill.
A hotel room with a large bed, bedside lamps, a desk, and a TV.
A spacious conference room with a high ceiling, large windows, and a variety of seating arrangements including sofas, chairs, and a round table.
A hotel room with a sofa, TV, fireplace, bed, and a small table with bar stools.
A hotel room with a kitchenette, a sofa, a desk, and a TV.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Parking available
  • Business services
$134 nightly
The current price is $153 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
64 Border Way, West Springfield, MA, 01089
  • Place, Olympia Ice Center
    ‪10 min walk‬
  • Place, Riverdale Center
    ‪13 min walk‬
  • Place, Riverdale Shops
    ‪17 min walk‬
  • Airport, Springfield Union Station (ZSF)
    ‪6 min drive‬

Room options

View all photos for Studio, 1 King Bed

A hotel room with a bed, a desk, a television, a sofa, a chair, a fireplace, and framed artwork on the walls.

Studio, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, a sofa, a desk, a chair, a TV, and a fireplace.

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a kitchenette, a sofa, a desk, and a TV.

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

A hotel room with a sofa, a small table, a desk with two chairs, a TV mounted on the wall, and a bed with a headboard.

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a sofa, TV, fireplace, bed, and a small table with bar stools.

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, bedside lamps, a desk, and a TV.

Suite, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Quality Inn West Springfield
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.6 out of 5, Good, 1,003 reviews
$116 nightly
The price is $133
Nov 5 - Nov 6
Total with taxes and fees
Quality Inn West Springfield

About the neighborhood

West Springfield

With a stay at Residence Inn by Marriott West Springfield in West Springfield, you'll be within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. .This hotel is 7.8 mi (12.5 km) from Six Flags New England and 0.7 mi (1.1 km) from Olympia Ice Center.

What's nearby

  • Olympia Ice Center - 10 min walk - 0.6 miles
  • Riverdale Center - 13 min walk - 0.7 miles
  • Riverdale Shops - 17 min walk - 1.0 mile
  • Cinemark West Springfield 15 - 3 min drive - 1.4 miles
  • MGM Springfield - 6 min drive - 5.1 miles

Getting around

  • Springfield Union Station - 7 min drive
  • T.F. Green Airport (PVD) - 106 min drive

Restaurants

  • ‪7 Brew Coffee - ‬16 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Wood-N-Tap - ‬16 min walk
  • ‪Burger King - ‬15 min walk

About this property

Residence Inn by Marriott West Springfield

Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 88 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a picnic area and barbecue grills.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Residence Inn by Marriott West Springfield Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 355 out of 630 reviews
Rating 8 - Good. 137 out of 630 reviews
Rating 6 - Okay. 74 out of 630 reviews
Rating 4 - Poor. 32 out of 630 reviews
Rating 2 - Terrible. 32 out of 630 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our first stay at this property!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet and offered a good nights rest for my wife and I
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great property
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful , large and very clean. The only thing we didn’t care for was having to pay to park at the motel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Cozy hotel with great breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked just like the pictures! It was nice and clean. I had a comfortable stay and would stay again!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. Check in was fast.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great friendly helpful staff, clean room and amenities
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, spacious as well
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is wonderful place to stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing,
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it was everyone was great !!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Residence Inn! Having what felt like a mini apartment instead of just a hotel room made our trip so much more comfortable. The separate living room and bedroom gave us plenty of space to relax, and everything was spotless, clean, and very comfortable. The complimentary breakfast was one of the best we’ve had, with a great variety of options each morning. The staff was incredibly friendly, welcoming, and helpful throughout our stay. We were also traveling with our cat, and the pet-friendly accommodations made everything so much easier. Even our cat seemed to settle in and enjoy the space! Overall, this hotel made our trip less stressful and much more enjoyable. We would absolutely stay here again and highly recommend it to anyone looking for a comfortable, spacious, and welcoming place to stay.
Stayed 8 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Poor quality for Mariott. AC vents were super dusty. Two of the three bath towels provided had stains on them, old torn carpet, outdated bathrooms. Overall disappointing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
hotel is excellent, good breakfast
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes, very clean room and staff was great
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fun family spot and close to six flags
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, will book again in the future!
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was clean & this helped. We arrived in the evening to no one working the desk. We waited for about 30 minutes to get checked in which after a long day of travel was agonizing. We usually stay Marriotts but this stay has us questioning if we will ever stay at a Residence again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice great pool and location
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wAs a wonderful stay
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Disliked: Amenities
The room carpet has bad odors, the telephone system between room did not work, I couldn't call another room in the hotel, and when I asked if they could solve the problem no one was able to help. Breakfast is included but the the items are so minimal - they always run out so fast and you have to keep waiting for replenishments.
Stayed 3 nights in Jul 2026