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Quality Inn Chicopee - Springfield

2.5 star property

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Photo gallery for Quality Inn Chicopee - Springfield

A hotel room with two beds, a desk, a television, and a window with curtains.
A gym with cardio equipment, weight machines, and a mirror.
A hotel dining area with multiple wooden tables and chairs, large windows with curtains, and wall-mounted lights.
A compact kitchenette with a microwave, coffee maker, and a flat-screen TV on a wooden cabinet.
A hotel reception area with a wooden reception desk, a coffee station, a trash bin, and a clock on the wall.

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $105
$93 nightly
$105 total
Total with taxes and fees
Aug 16 - Aug 17

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪19 min walk‬
  • Place, Chicopee Memorial State Park
    ‪3 min drive‬
  • Place, MGM Springfield
    ‪9 min drive‬
  • Airport, Springfield Union Station (ZSF)
    ‪9 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking

A hotel room with two beds, a nightstand with a lamp, a chair, and a window with curtains.

2 Double Beds, Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking

A hotel room with a bed, desk, chair, television, and air conditioning unit.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a television, a chair, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a computer, a TV, and a chair.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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  • Parking included
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The price is $96
Jul 26 - Jul 27
Total with taxes and fees
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About the neighborhood

Chicopee

When you stay at Quality Inn Chicopee - Springfield in Chicopee, you'll be in a shopping district, within a 15-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. .This hotel is 11.4 mi (18.3 km) from Six Flags New England and 7.6 mi (12.2 km) from Big E.

What's nearby

  • Chicopee Falls Dam - 19 min walk - 1.0 mile
  • Chicopee Memorial State Park - 3 min drive - 2.3 miles
  • MassMutual Center - 9 min drive - 7.5 miles
  • MGM Springfield - 9 min drive - 7.7 miles
  • Naismith Memorial Basketball Hall of Fame - 9 min drive - 7.9 miles

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Dunkin' - ‬17 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Say When - ‬3 min drive
  • ‪Starbucks - ‬11 min walk

About this property

Quality Inn Chicopee - Springfield

Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Quality Inn Chicopee - Springfield Reviews

Reviews

6.2
Rating 10 - Excellent. 156 out of 926 reviews
Rating 8 - Good. 245 out of 926 reviews
Rating 6 - Okay. 200 out of 926 reviews
Rating 4 - Poor. 164 out of 926 reviews
Rating 2 - Terrible. 161 out of 926 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for price
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal while visiting family in Holyoke. Staff was incredibly helpful and friendly. Coffee in the lobby was great for my coffee addicted mother and I. Overall a great price for a quick visit
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Michael J

Disliked: Amenities, property conditions & facilities
Problems with plumbing the place smelled funny there people living in the hotel It was a sad atmosphere, breakfast was more like snacks
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was convenient, loved coffee in the lobby and staff very friendly.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Very clean good service
Stayed 1 night in Feb 2026
Verified

8/10 Good

VICTOR

Liked: Cleanliness, staff & service, amenities
Clean room, nice staff. Only there 1 day
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Andrea

Disliked: Staff & service, amenities
It was an okay stay, Bathroom was really clean and breakfast was actually good as well.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Just a great variety of options
Stayed 1 night in Dec 2025
Verified

6/10 Okay

alicia

It was ok for a night stay.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Angelo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was straightened up fine but it was just disgusting. Burn marks all over the tables. I kept my shoes on all the time because the carpet looked so dirty. There was garbage all around the building. It is a well far hotel with partying in the parking lot all night!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and a decent breakfast
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Peter

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and well supplied and the staff friendly and competent and the price is reasonable. However, there were a few people hanging around near the entrance, and that made me feel uncomfortable. If these people were employees on break or were waiting for transportation, they should stay inside or at another outside location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shyravia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. Rooms are very clean and quiet. Will definitely stay again.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities
Hotel was in good shape.Staf helped in every situation.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front end very rude need to be replaced
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Perry

Liked: Cleanliness, staff & service, room comfort
Staff was awesome!
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was in bad shape the wall falling apart by window. It did t smell well and the bathroom shower was gross.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! It was by far, the worst hotel I have ever been to in my life. It was dirty, run down, the tv was broken, the bathroom had a pile of dirt and it had a terrible old mattresses where you could feel the coils. In the morning, I looked under the sheet at the mattress and there were signs of bed bugs, rust colored stains, etc. I really should have checked this upon arrival! Now I am at home and having to mitigate against bed bugs. This hotel should be closed down by the health department!!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Walter

Liked: Cleanliness, staff & service
Room was clean, reasonably quiet, needed a few small maintenance issues to be corrects, but it was a pleasant stay.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Andrea

The outside wasn’t exactly inviting, but the people were very nice and the rooms were clean
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Stephanie

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has an excellent location right off the highway and walkable to many restaurants and businesses. The breakfast was a highlight; both hot and cold options. The staff were also lovely. The hotel condition itself is a little worn down and the room wasn’t super clean.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe, clean, friendly and helpful.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
Yes the room was good they need to update the tv. You have to just scroll thru channel s to see what was on.there was no guide on tv in my room. This morning made a cup of coffee in room.tried to make another maker would not work tried it in 4 ouletput it in trash bucket told front desk
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Moet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable stay
Stayed 2 nights in Dec 2022