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Quality Inn Chicopee - Springfield

2.5 star property

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Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds
Fitness facility
Lobby
Free daily continental breakfast
Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$112
$99 nightly
$112 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
463 Memorial Dr, Chicopee, MA, 01020
  • Place, Chicopee Falls Dam
    ‪18 min walk‬
  • Place, Chicopee Memorial State Park
    ‪2 min drive‬
  • Place, MGM Springfield
    ‪8 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
  • Air conditioning
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The price is $93
Jan 21 - Jan 22
Total with taxes and fees
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About the neighborhood

Chicopee

When you stay at Quality Inn Chicopee - Springfield in Chicopee, you'll be in a shopping district, within a 15-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. .This hotel is 11.4 mi (18.3 km) from Six Flags New England and 1 mi (1.7 km) from Chicopee Falls Dam.

What's nearby

  • Chicopee Falls Dam - 18 min walk - 1.0 mile
  • Chicopee Memorial State Park - 2 min drive - 0.9 miles
  • MassMutual Center - 7 min drive - 7.5 miles
  • MGM Springfield - 8 min drive - 7.7 miles
  • Naismith Memorial Basketball Hall of Fame - 8 min drive - 7.9 miles

Getting around

  • Holyoke Station - 15 min drive
  • Logan International Airport (BOS) - 97 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Dunkin' - ‬18 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Quality Inn Chicopee - Springfield

Hotel in Chicopee with free breakfast and a 24-hour front desk
Quality Inn Chicopee - Springfield offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Chicopee/Springfield
Quality Chicopee/Springfield Chicopee
Quality Inn Chicopee/Springfield
Quality Inn Chicopee/Springfield Chicopee
Quality Inn Chicopee-Springfield
Quality Chicopee-Springfield
Quality Chicopee Springfield
Quality Inn Chicopee Springfield
Quality Inn Chicopee - Springfield Hotel
Quality Inn Chicopee - Springfield Chicopee
Quality Inn Chicopee - Springfield Hotel Chicopee

Quality Inn Chicopee - Springfield Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 843 reviews
Rating 8 - Good. 234 out of 843 reviews
Rating 6 - Okay. 188 out of 843 reviews
Rating 4 - Poor. 147 out of 843 reviews
Rating 2 - Terrible. 136 out of 843 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Daniela

Stayed 2 nights in Oct 2025

2/10 Terrible

Amy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was in disrepair, the carpets were patched, the chair was ripped and did not raise up at all, the wall paper was peeling, the celling had water stains and mold, the tub was stained and did not have a stopper and creaked when you stepped into it. The walls in the bathroom were permanently dirty, the back of the toilet was a piece of plastic that did not fit properly, the vents on the a/c were broken, there were no tv stations, the furniture was all marked up and had small dents. The silver lamps were completely rusted as was the shower rod. The toilet barely flushed, the room smelled of overpowering lemon and gym socks. I could keep going but you get the picture. If there was any other place to stay I would have left.
Stayed 2 nights in Oct 2025

2/10 Terrible

Gerald

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The HVAC system had no grill on the front of it and was absolutely filthy and jammed with dirt and what looked like mold. There were gaping holes in the walls, barely patched up. The rugs were filthy and smelled musty throughout the entire hotel. Paint coming off the walls everywhere, bathroom tub looked like there was brown dirt and rust staining throughout. Bathroom was repulsive. Stayed here out of desperation with a few other couples for an event where there was no other availability. All of us felt the same way and wound up checking out a day earlier than planned and just abandoning the second night cost. Stay away and avoid at all possible efforts. Horrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nathaniellie

Stayed 4 nights in Oct 2025

8/10 Good

Jorge L

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Oct 2025

8/10 Good

Tristan

Business traveler
Clean room
Stayed 1 night in Oct 2025

2/10 Terrible

Kelvin

Stayed 2 nights in Sep 2025

4/10 Poor

Remi

Liked: Staff & service, room comfort
There was a dog next room that kept barking all night so didn't sleep much. It stopped barking around 4am and around 8:30 someone next door was knocking with something that sound like a hammer for a good half an hour.
Stayed 1 night in Oct 2025

10/10 Excellent

Kara

Stayed 1 night in Oct 2025

8/10 Good

Ivianette

Stayed 2 nights in Aug 2025

8/10 Good

Andrea

Traveled with family
The outside wasn’t exactly inviting, but the people were very nice and the rooms were clean
Stayed 1 night in Oct 2025

8/10 Good

Ivianette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Tristan

Stayed 1 night in Sep 2025

6/10 Okay

Donna

Liked: Staff & service
Booked as an overnight for traveling to our destination. Room was just OK. Tub was old and filthy. Tried to warm up coffee in the microwave, and the microwave locked and could not open. One of the exit doors did not lock properly. Had difficulty in using remote for television. staff were very nice. The cover on the back of the toilet was missing and there was just a piece of plastic laying over it. There was nail polish all over the bathroom counter. The lamps on the bedside stand were rusted and dirty. Management needs to put some money into the place to update it, clean it, and make it safer by fixing the exit door.
Stayed 1 night in Oct 2025

2/10 Terrible

Tatyana

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad 😞
Stayed 3 nights in Oct 2025

4/10 Poor

Shannon

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Get what you pay for

Area is not great. Room was okay. Didn’t get the breakfast. Staff was totally fine. You get what you pay for, it’s affordable.
Stayed 1 night in Oct 2025

4/10 Poor

Denise

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room phone, didn't work, the blow dryer threw sparks and died, my son's room fridge didn't work, lamps very old and all rusted, beds were uncomfortable!
Stayed 2 nights in Oct 2025

2/10 Terrible

Jayshawn

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were gross and place looked more like a rundown haunted house than a hotel
Stayed 2 nights in Sep 2025

4/10 Poor

Elena

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old building with old furniture. I could feel the springs through the mattress.The internet didn’t work and neither did the hair dryer. Will not stay there again.
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Stayed 1 night in Oct 2025

2/10 Terrible

Shastity

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross and needs lots of work

There is no elevator to start, would have been nice to know that before booking. The hotel is dirty, they don’t service rooms if you stay more multiple nights. Had to ask them to empty the trash and for clean towels and then that took them hours to even find them. Making me and my family late. The desk in the room was painted plywood, the phone in the room was not just not plugged in there was no cord at all. The remote for the didn’t work and didn’t have a cover for the batteries they put tape as the repair. Lastly like I said they didn’t services or room but wanted to charge me 50 for a cover that the maids found in the laundry hamper that was full of poop trying to say it came from our rooms. Just gross all around. The staff was rude
Stayed 3 nights in Sep 2025

2/10 Terrible

Alexy

Stayed 5 nights in Sep 2025

10/10 Excellent

Shyravia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and professional. Rooms are very clean and quiet. Will definitely stay again.
Stayed 1 night in Sep 2025

8/10 Good

Perry

Liked: Cleanliness, staff & service, room comfort
Staff was awesome!
Stayed 1 night in Sep 2025

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the dirtiest place i have ever stayed and i was afraid to take my shoes off in the room
Stayed 2 nights in Sep 2025