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Holiday Inn Express Hotel & Suites Jacksonville by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Jacksonville by IHG

A modern dining area with a long table and chairs, a kitchen in the background, and a wall with colorful circular decorations.
A gym with treadmills, stationary bikes, and a mirrored wall.
A hotel room with two beds, a desk, a television, and a mirror.
A Holiday Inn Express Suites building with a covered entrance, brick facade, and multiple windows.
A coffee station with two coffee machines, a coffee press, and various coffee cups and containers.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $91
$82 nightly
$91 total
Total with taxes and fees
Sep 13 - Sep 14

Explore the area

View in a map
2501 Holliday Lane, Jacksonville, IL, 62650
  • Place, Jacksonville Community Park
    ‪3 min drive‬
  • Place, Small Eli Ferris Wheel
    ‪4 min drive‬
  • Place, Lake Jacksonville
    ‪4 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Standard Room

7.6 out of 10
Good
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a chair, a desk with a computer, a lamp, and a painting on the wall.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, desk, chair, television, and a mirror.

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(16 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, two bedside tables with lamps, a sofa, a desk, and a chair.

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 299 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a window with curtains.

Suite, 1 Bedroom

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds

A compact living space with a kitchenette, a sofa, a coffee table, and a painting on the wall.

Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a bed, two bedside tables with lamps, a sofa, a desk, and a chair.

Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Sleep Inn & Suites South Jacksonville
Jacksonville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 742 reviews
$90 nightly
The price is $100
Sep 14 - Sep 15
Total with taxes and fees
Sleep Inn & Suites South Jacksonville

About the neighborhood

Jacksonville

Located in Jacksonville, Holiday Inn Express Hotel & Suites Jacksonville by IHG is in the business district, a 4-minute drive from Jacksonville Community Park and 7 minutes from Illinois College. .This hotel is 4.1 mi (6.6 km) from Governor Duncan Mansion and 5.7 mi (9.2 km) from Future Champions Sport Complex.

What's nearby

  • Jacksonville Community Park - 3 min drive - 2.4 miles
  • Small Eli Ferris Wheel - 4 min drive - 2.8 miles
  • Lake Jacksonville - 4 min drive - 2.6 miles
  • Woodlawn Farm - 6 min drive - 7.9 miles
  • Illinois College - 8 min drive - 4.1 miles

Getting around

  • Springfield, IL (SPI-Abraham Lincoln Capital) - 44 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪7 Brew Coffee - ‬6 min drive
  • ‪Buffalo Wild Wings - ‬6 min drive

About this property

Holiday Inn Express Hotel & Suites Jacksonville by IHG

Holiday Inn Express Hotel & Suites Jacksonville by IHG offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jacksonville
Holiday Inn Express Jacksonville
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Hotel And Suites Jacksonville South
Holiday Inn Jacksonville
Jacksonville Holiday Inn
Holiday Inn Express Jacksonville
Holiday Inn Express Hotel Suites Jacksonville
Holiday Inn Express Hotel Suites Jacksonville

Holiday Inn Express Hotel & Suites Jacksonville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 496 reviews
Rating 8 - Good. 144 out of 496 reviews
Rating 6 - Okay. 78 out of 496 reviews
Rating 4 - Poor. 48 out of 496 reviews
Rating 2 - Terrible. 37 out of 496 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, scrambled eggs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, the staff was wonderful. The sweet lady who works the breakfast was an absolute huge help for us. She was so kind! We were able to hangout in the lobby and utilize the swimming pool. Breakfast was really good too!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great breakfast.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was friendly and quick. We enjoyed use of the hotel tub. Room was clean and bed comfortable. Only issue was loud rattle in heat/air unit. Breakfast had good selections.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, property might be a little outdated and needs updating but clean. Staff was excellent!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was sad. No waffles or pancakes
Stayed 1 night in May 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
The rooms were clean and the place smelt great. The staff was great. A lot of things had evidence of chronic war. The TV in our room was broken. For the price I expected a little bit more, but I did love the Staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all very friendly and helpful. Bathroom in our room could have used a little updating. Tiles on floor were cracked and one had been replaced already but not really fastened down very well. Overall this was a nice place to stay and I would stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the room was clean and it was the perfect price for one night.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very friendly and helpful throughout the day/night.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Wendi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the pool was closed the night we stayed. Fortunately, the hotel arranged for guests to use the pool next door, which was a nice alternative. It was a pretty cold night, but the kids still had a good time—and that’s what mattered most.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carrie

Liked: Staff & service, amenities
The room appeared clean but the carpet was very old and torn in spots. Rooms definitely need updating.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean with friendly staff
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice.
Stayed 4 nights in May 2022
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite and took care of our needs. Clean, quiet room. Nice breakfast, will stay here again.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and friendly staff. Great location with plenty to do close by.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Michael Bruens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and super friendly staff.
Stayed 1 night in Dec 2022
Verified review

6/10 Okay

Robyn

Liked: Staff & service

Decent one night stay.

This is a decent hotel. It is run down and a bit dirty, but rooms were decent. Good for a one night stay. Front desk and breakfast were very good.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hotel when in Jacksonville. Great breakfast.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

A

Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming upon arrival, my bed was super comfortable, and not a lot of noise considering the hotel was full. Breakfast was a highlight although the waffle machine was broken and generic cereal was used with name brand labels. Love the Dove products. Overall good experience and I would return.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Bathroom needed work toilet ran all night
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Desi

Liked: Cleanliness, staff & service, amenities
Overall decent, bathroom tiles were cracking, but other than that everything was good.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kamiell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay check in was slow due to short staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

April

Clean and comfortable
Stayed 1 night in May 2025