The Palace Hotel

Property class: 3

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Photo gallery for The Palace Hotel

A multi-story building with the sign "PALACE" on the top.
Lobby sitting area
A spacious restaurant with high ceilings, large windows, and modern furnishings.
A hotel room with a large bed, two smaller beds, a desk with a chair, a small table with two chairs, and a balcony with a railing.
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
The current price is $135
$113 nightly
$135 total
Total with taxes and fees
Aug 23 - Aug 24

Explore the area

View in a map
Church Road, Southend-on-Sea, England, SS1 2AL
  • Place, Adventure Island
    ‪3 min walk‬
  • Place, Southend Pier
    ‪3 min walk‬
  • Place, Southend Beach
    ‪3 min walk‬
  • Airport, London (SEN-Southend)
    ‪8 min drive‬

Room options

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Similar properties

About the neighborhood

Southend-on-Sea

When you stay at The Palace Hotel in Southend-on-Sea, you'll be by the sea, within a 10-minute walk of Southend Pier and Adventure Island. .This beach hotel is 0.5 mi (0.8 km) from Rendezvous Southend Casino and 0.6 mi (1 km) from Sealife Adventure.

What's nearby

  • Adventure Island - 3 min walk - 0.2 miles
  • Southend Pier - 3 min walk - 0.2 miles
  • Southend Beach - 3 min walk - 0.2 miles
  • Three Shells Beach - 4 min walk - 0.3 miles
  • Cliffs Pavilion - 19 min walk - 1.0 mile

Getting around

  • Southend Central Station - 6 min walk
  • Stansted Airport (STN) - 79 min drive

Restaurants

  • ‪Utopia Coffee Lounge - ‬2 min walk
  • ‪PizzaExpress - ‬11 min walk
  • ‪The Last Post (Wetherspoon) - ‬4 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪McDonald's - ‬4 min walk

About this property

The Palace Hotel

The Palace Hotel offers 137 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 137 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a ballroom.
Grab a bite to eat at Pier View, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Southend-on-Sea? This hotel has 3767 square feet (350 square meters) of space consisting of conference space and meeting rooms.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Pier View - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier View

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,767 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.00 for adults and GBP 12.00 for children
  • Nearby parking fee: GBP 25 per day (656 ft away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Property Registration Number 06530365

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Park Inn Palace
Park Inn Palace Southend-on-Sea
Park Inn Radisson Palace
Park Inn Radisson Palace Hotel
Park Inn Radisson Palace Hotel Southend-on-Sea
Park Inn Radisson Palace Southend-on-Sea
Park Inn Southend-on-Sea
Radisson Palace Southend-on-Sea
Radisson Southend-on-Sea
Southend-on-Sea Radisson
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn Radisson Palace Southend-on-Sea Hotel
Park Inn By Radisson Palace Southend-On-Sea Essex
Park Inn by Radisson Palace Southend on Sea
Park Inn by Radisson Palace Southend-on-Sea Hotel
Park Inn by Radisson Palace Southend-on-Sea Southend-on-Sea

The Palace Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 294 out of 1003 reviews
Rating 8 - Good. 285 out of 1003 reviews
Rating 6 - Okay. 186 out of 1003 reviews
Rating 4 - Poor. 130 out of 1003 reviews
Rating 2 - Terrible. 108 out of 1003 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Elias

Liked: Cleanliness, staff & service
One night stay all good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, WIFI was excellent the view was amazing and the room was massive
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, the proximity to beach and shops. Had to stay 3 more nights because flight was cancelled and it was no problem for them
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and the staff go above and beyond. The carpets definitely need updating throughout the hotel as had some bleach stains on them but the bedding was fresh and clean, as were the toilet/bathroom areas and the food was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Prabhjot

Liked: Cleanliness, staff & service, property conditions & facilities
Was Nice stay for 2 nights. 24 hrs access to the reception. Had a nice seafront view luxury bedroom . 10/10 . Staff was polite n nice. Thanks the palace hotel for your serving will visit again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities
I have booked Seaview room. It was excellent. Came with balcony. Loved it.
Stayed 1 night in May 2026
Verified review

8/10 Good

Yasmine

Liked: Cleanliness, staff & service
The rooms were clean, the staff were very nice, however the whole hotel needs a remodel. The carpets in rooms were very old. Breakfast was ok.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

kirsty

Liked: Cleanliness
Great basic stay, everything was brilliant
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff friendly & helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great sea view nice clean room
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Teneica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time here
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Elaine Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very helpful.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Aaron

Liked: Cleanliness, staff & service
TV’s didn’t work, 2 different sized beds put together. Bothe very uncomfortable.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Anthony

Liked: Amenities
Disliked: Cleanliness
The reception area had a weird smell. The bedroom carpets were disgusting with stains that looked like blood on them. The staff was friendly but didn't ask about our stay or seemed bothered when checking out. Overall they need a big look at their rooms cleanliness.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

vidyut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay . Sea front hotel
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Sebastian

Not really clean …. Nasty view.. we didn’t like it
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so welcoming and let us check in early
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Angela

Liked: Staff & service, amenities
An amazing hotel, would unreservedly recommend.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Stuart

Liked: Amenities
I love Monbijou, Berlin is my 2nd home… this hotel is superb, close to where I meet people in Hackescher Markt.. for tourists it’s a must, close to Spree & all sites ❤️🇩🇪
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with lovely staff - thanks
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, friendly staff and very comfortable
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
A bit shabby, with an amazing sea view, large rooms and a decent breakfast!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Joseph

Liked: Amenities
Great hotel I would recommend this hotel to anybody
Stayed 2 nights in Mar 2025