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The Star Hotel

3.0 star property

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Photo gallery for The Star Hotel

Front of property
Bar (on property)
Family Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board
Front of property
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
26 High Street, Southampton, England, SO14 2NA
  • Place, WestQuay Shopping Centre
    ‪5 min walk‬
  • Place, Mayflower Park
    ‪6 min walk‬
  • Place, Mayflower Theatre
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

7.8 out of 10
Good
(32 reviews)
  • 170 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(16 reviews)
  • 112 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

7.2 out of 10
Good
(12 reviews)
  • 170 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

7.8 out of 10
Good
(26 reviews)
  • 263 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • 364 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 217 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior
ibis Southampton Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, 1,116 reviews
$50 nightly
The price is $60
Jan 11 - Jan 12, 2026
Total with taxes and fees
ibis Southampton Centre

About the neighborhood

Southampton

With a stay at The Star Hotel in Southampton (Southampton City Centre), you'll be within a 15-minute drive of Southampton Cruise Terminal and New Forest National Park. .This hotel is 9.6 mi (15.4 km) from Paultons Family Theme Park - Home of Peppa Pig World and 18.9 mi (30.5 km) from Beaulieu National Motor Museum.

What's nearby

  • Titanic Honour & Glory Exhibition - Southampton - 3 min walk - 0.2 miles
  • WestQuay Shopping Centre - 5 min walk - 0.3 miles
  • Mayflower Park - 6 min walk - 0.4 miles
  • St. Mary's Stadium - 13 min walk - 0.7 miles
  • Mayflower Theatre - 14 min walk - 0.8 miles

Getting around

  • Southampton Central Station - 17 min walk
  • Southampton (SOU) - 21 min drive

Restaurants

  • ‪Coriander Lounge - ‬1 min walk
  • ‪The Standing Order - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Subway - ‬2 min walk
  • ‪Heavenly Desserts Southampton - ‬1 min walk

About this property

The Star Hotel

Hotel with a restaurant, near Southampton Cruise Terminal
The Star Hotel offers 44 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 44 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
At The Star Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
The Star Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 9.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 9.95 for adults and GBP 5.95 for children
  • Self parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 347 out of 1004 reviews
Rating 8 - Good. 348 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, room comfort

Older hotel good for a 1 night stay

Interesting older hotel. Fire doors every 4-5 rooms. Lots of stairs. There is an old rickety elevator if you are on floor 2 or higher. Bed is a ok, but could use a cushioned mattress pad. Ok for an overnight stay before a cruise, but I wouldn't want to stay longer than that! There are a lot of restaurants and eateries close by.
Stayed 1 night in Sep 2025

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel but room spacious and beds comfy, old furniture but bathroom seemed updated and spotless. Housekeeping lady from Brazil was lovely. Tea and coffee in the room. No fridge. Friendly and very help staff.. good location close to shops and shopping mall and cinema all in walking distance. Close to port.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terry

Stayed 1 night in Sep 2025

8/10 Good

Gary

Stayed 1 night in Sep 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Star Hotel met expectations

Good clean room, small but adequate. Value for money. Good breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely comfortable room
Stayed 1 night in Sep 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and quiet.

Great value for money. Great location. Quiet and comfortable night's sleep. Clearly some updating could be done, but I liked the character. I will definitely stay again
Stayed 1 night in Sep 2025

4/10 Poor

David

Disliked: Staff & service

Not too bad

Parking is charged at £7 per day as of September 2025. There is also a £25 fee to reserve on your card in case of damage! Parking - Drive through the arch and receive a ticket from reception to place inside your car.
Stayed 1 night in Sep 2025

6/10 Okay

Judy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was convenient to walk to the port terminal. The hotel room was clean and staff were very friendly. It was very unexpected that the hotel room floor was on a significant slant. Just based on this, I am not sure that I would stay at this property again.
Stayed 2 nights in Aug 2025

8/10 Good

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the price

Very central and walkable
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well recommend

Really lovely old building Has some quirks but the refurb is really nice. Room very comfortable and brilliant location. Feels like you are supporting keeping the building going.
Stayed 1 night in Aug 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, room comfort
Lovely hotel right in the centre of Southampton Great value for money
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The skylight in the room was disgusting
Stayed 1 night in Jul 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort

It was ok for a night, I wouldn't go on holiday

The room I received was not the poster bed in the advertising. The chair in the room had really seen better days. They did lend us a hairdryer when ask
Stayed 1 night in Aug 2025

8/10 Good

Audrey

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is conviniently located with walkable distances to the shopping centres around town. The hotel is clean, I loved the food. The staff team is adorable and professional. I Would gladly recommend it.
Stayed 2 nights in Aug 2025

6/10 Okay

William

Character hotel

Good value, a little run down, but full of charecter, it is an old coaching inn after all. Friendly staff. Fine for an overnighter before a cruise.
Stayed 1 night in Aug 2025

2/10 Terrible

Sam

Disliked: Property conditions & facilities, room comfort
Filty, run down, holes in walls, wobbly flpors, sunken ceilings, sunken floors, rude staff
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Lesley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning but they have fans. Slight random bangs from outside that you get used to.
Stayed 1 night in Aug 2025

4/10 Poor

Richard, Toronto

Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service
Needs a bit of upkeep
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Stayed 1 night in Jul 2025

8/10 Good

Carly

Traveled with group
Liked: Cleanliness, staff & service

Good for a 3 star, little dated

Breakfast was limited, filter coffee only. Bathroom window just had a net curtain and was overlooked so didn’t use shower
Stayed 1 night in Aug 2025

6/10 Okay

Tatyana

Stayed 1 night in Jul 2025