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ibis Southampton Centre

3.0 star property

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Exterior
Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds
Standard Room, 2 Twin Beds, Harbor View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping
$61
$51 nightly
$61 total
Total with taxes and fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed

8.0 out of 10
Very good
(157 reviews)
  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(76 reviews)
  • 145 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room with 1 Double Bed - Harbour view

7.0 out of 10
Good
(15 reviews)
  • Harbor view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Harbor View

Standard Room, 2 Twin Beds, Harbor View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Harbor View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Daily continental breakfast (GBP 8.50 per person)
ibis budget Southampton Centre
  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
3.8 out of 5, Good, 1,034 reviews
$48 nightly
The price is $57
Dec 29 - Dec 30
Total with taxes and fees
ibis budget Southampton Centre

About the neighborhood

Southampton

With a stay at ibis Southampton Centre in Southampton (Southampton City Centre), you'll be a 2-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park. .This hotel is 8.9 mi (14.4 km) from Paultons Family Theme Park - Home of Peppa Pig World and 18.3 mi (29.5 km) from Beaulieu National Motor Museum.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Southampton Guildhall - 10 min walk - 0.6 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪PizzaExpress - ‬15 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Starbucks - ‬8 min walk

About this property

ibis Southampton Centre

Hotel with a restaurant, near Southampton Cruise Terminal
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at The Cafe serving the guests of ibis Southampton Centre, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1115 reviews
Rating 8 - Good. 338 out of 1115 reviews
Rating 6 - Okay. 209 out of 1115 reviews
Rating 4 - Poor. 86 out of 1115 reviews
Rating 2 - Terrible. 57 out of 1115 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay pre cruise.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Linda

Stayed 1 night in Sep 2025

10/10 Excellent

Sonia, Bloomfield Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Linda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay at this dirty old hotel ever again. There was a long hair in the sheets. My husband and I both have short grey hair. Carpets were dirty. The bathroom was disgusting. Very difficult to get in it and more difficult to get out of the bath. No plug charges for phones. There wasn’t even a phone in the room to call the phone desk. The worst place my husband and I have ever stayed. This place was $200 pounds a night. I went down to the front desk to cancel and go somewhere else. She said we booked through Expedia. Take it up with them. If you’re travelling to SouthHampton to take a cruise,I would definitely advise you to STAY AWAY from this rundown excuse for a hotel.
Stayed 1 night in Sep 2025

8/10 Good

Marian

Stayed 1 night in Sep 2025

4/10 Poor

Jacqui

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated being close to the port, just 10 to 15 minutes away from the hotel, as well as the proximity to local amenities, which were within a 5-minute walk.
Stayed 1 night in Aug 2025

10/10 Excellent

James, Petawawa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of check in. Staff so accommodating. Shops for essentials and restaurants within walking distance. Closest hotel to cruise port.
Stayed 1 night in Sep 2025

6/10 Okay

Susan

Traveled with group
Liked: Cleanliness, staff & service
The property was fine and close to the cruise port. We didn't like the fact that they charged per hour for an early check-in.
Stayed 1 night in Aug 2025

10/10 Excellent

Jazmin, FL - Saint Cloud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and customer service
Stayed 2 nights in Aug 2025

6/10 Okay

Coma

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Meri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time here prior to cruising. Staff always lovely and our room perfect for the short stay
Stayed 2 nights in Aug 2025

8/10 Good

Steve

Stayed 1 night in Sep 2025

6/10 Okay

Sonya, LONDON

Liked: Staff & service
Disliked: Amenities
The furniture in the room was worn and chipped. I was unable to use the shower over the bath because the bath was too high and there are no hand rails to hold onto when climbing in/out, with tiled walls all round the bath which were slippery with no grip. Breakfast was average. Hot foods such as bacon and egg were piled up on a dish and left to go cold. Nobody around to replenish them with fresh hot food. At £12 I didn't bother. There were menus in rooms indicating you could get meals in the evening but the restaurant was only open for breakfast due to no chef in evenings. So false advertising.
Stayed 1 night in Sep 2025

4/10 Poor

Darren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are just crappy and way over priced. Was charged £10. Per hour extra for early check in. Was just not happy with my stay at all.
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Disliked: Room comfort

No air conditioning and dated.

Should be advertised as no air conditioning.
Stayed 1 night in Aug 2025

4/10 Poor

Jake

Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Staff & service, room comfort

It's ok, rooms need some tlc

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

In a good location close to port & shopping within walking distance. It was fine but room was a bit tired.
Stayed 1 night in Sep 2025

6/10 Okay

neil

Traveled with family
Liked: Cleanliness, staff & service
Good location for port and shopping. But basic rooms and breakfast. Standard 3 star
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Stayed 1 night in Aug 2025

6/10 Okay

Amy

Liked: Staff & service
Disliked: Amenities
I like that it was near the shopping mall. Breakfast was descent. The beds were uncomfortable, the tub/ shower was so high it was almost dangerous. They didn’t have our room available at 6pm? Way too expensive for what we got.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel next to cruise terminals.

Comfortable location next to the Horizon and City piers. Small rooms but adequate for 2 people. Take a old city tour to get a flavor of the town.
Stayed 1 night in Aug 2025