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Grand Hotel Europa Palace

4.0 star property

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Photo gallery for Grand Hotel Europa Palace

Seasonal outdoor pool, open 9:00 AM to 6:30 PM, pool umbrellas
Reception
Terrace/patio
Minibar, in-room safe, desk, blackout drapes
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
34/36 Via Correale, Sorrento, NA, 80067
  • Place, Piazza Lauro
    ‪2 min walk‬
  • Place, Corso Italia
    ‪2 min walk‬
  • Place, Piazza Tasso
    ‪3 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪66 min drive‬

Room options

View all photos for Classic Room, City View

Classic Room, City View | Minibar, in-room safe, desk, blackout drapes

Classic Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | Minibar, in-room safe, desk, blackout drapes

Superior Room, Partial Sea View

9.0 out of 10
Wonderful
(9 reviews)
  • Partial sea view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

9.0 out of 10
Wonderful
(13 reviews)
  • Sea view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Signature Suite, Sea View

Minibar, in-room safe, desk, blackout drapes

Signature Suite, Sea View

  • Sea view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Premium Room with Side Sea View

Superior Premium Room with Side Sea View | Minibar, in-room safe, desk, blackout drapes

Superior Premium Room with Side Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Premium Room with City View

Classic Premium Room with City View | Minibar, in-room safe, desk, blackout drapes

Classic Premium Room with City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Room, Partial Sea View

Classic Room, Partial Sea View | Minibar, in-room safe, desk, blackout drapes

Classic Room, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Comfort with side sea view

Comfort with side sea view | Minibar, in-room safe, desk, blackout drapes

Comfort with side sea view

  • Partial sea view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite with Sea View

Minibar, in-room safe, desk, blackout drapes

Suite with Sea View

  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite with Terrace and Sea View

Minibar, in-room safe, desk, blackout drapes

Suite with Terrace and Sea View

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Penthouse Suite with Sea View

  • Sea view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Premium with sea view

Deluxe Premium with sea view | Minibar, in-room safe, desk, blackout drapes

Deluxe Premium with sea view

  • Sea view
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

Suite Signor Enzo

  • Sea view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Sorrento

With a stay at Grand Hotel Europa Palace, you'll be centrally located in Sorrento, within a 5-minute walk of Corso Italia and Piazza Tasso. .This beach hotel is 0.7 mi (1.1 km) from Sorrento Marina and 14.7 mi (23.6 km) from Pompeii Archaeological Park.

What's nearby

  • Piazza Lauro - 2 min walk - 0.1 miles
  • Corso Italia - 2 min walk - 0.1 miles
  • Piazza Tasso - 3 min walk - 0.2 miles
  • Deep Valley of the Mills - 5 min walk - 0.3 miles
  • Sorrento Lift - 7 min walk - 0.4 miles

Getting around

  • Sorrento Station - 4 min walk
  • Naples Intl. Airport (NAP) - 88 min drive

Restaurants

  • ‪Bar Syrenuse - ‬5 min walk
  • ‪Bar del Carmine - ‬4 min walk
  • ‪Pizzeria Aurora - ‬5 min walk
  • ‪Ristorante Ruccio - ‬10 min walk
  • ‪Gentile Cafe - ‬2 min walk

About this property

Grand Hotel Europa Palace

On private beach with seasonal outdoor pool, near Sorrento Marina
Grand Hotel Europa Palace offers 69 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include shower/tub combinations, bathrobes, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach and a seasonal outdoor pool.
Make yourself at home in one of the 69 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
At Grand Hotel Europa Palace, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
Grand Hotel Europa Palace has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (EUR 30 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered valet parking fee: EUR 30.00 per night (in/out privileges)
  • Crib (infant bed) fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT063080A14RZGPL3E

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 6:30 PM

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Europa Palace Sorrento
Grand Hotel Europa Palace Hotel
Grand Hotel Europa Palace Sorrento
Grand Hotel Europa Palace Hotel Sorrento

Grand Hotel Europa Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 203 reviews
Rating 8 - Good. 53 out of 203 reviews
Rating 6 - Okay. 10 out of 203 reviews
Rating 4 - Poor. 2 out of 203 reviews
Rating 2 - Terrible. 2 out of 203 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Above and beyond our expectations. Everything about this place is perfect! Impeccably clean and well appointed. They upgraded our room and we have a beautiful sea view. The staff is so friendly. The included breakfast even has an omelette station. We only planned on staying one night but are enjoying hotel so much we are doing day trips from here and enjoying Sorrento as our home base.
Stayed 1 night in Oct 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Reception staff were outstanding and friendly! Location was superb and hotel beyond expectations
Stayed 2 nights in Oct 2025

10/10 Excellent

Kennth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Xiao y

Stayed 1 night in Sep 2025

10/10 Excellent

Tolga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view among all other Sorrento Hotels Brand new rooms and very clean bathrooms
Stayed 1 night in Oct 2025

10/10 Excellent

Irving

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel we stayed in Italy, the rooms are newly renovated to the highest quality and design. Clean, the beds were comfortable!!. Walking distance to the train station and basses shopping and restaurants, The ocean view was incredible. The hotel has a deck for sun tanning and swimming that I enjoyed very much. We stayed three-days, I wish we could have stayed longer, we will be back!!
Stayed 3 nights in Oct 2025

8/10 Good

Edna

Liked: Cleanliness, staff & service, room comfort
Overrated / Service and location were excellent. But some of the hotel's facilities are neglected and even appear abandoned, so I think the price should be adjusted.
Stayed 1 night in Oct 2025

10/10 Excellent

SHERRON

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

daidra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upgraded to a double balcony suite when I arrived; which was totally unexpected! The staff were friendly with clean ornate decorated facility bringing back that luxury feel to the vacation. I consider myself lucky to have been able to stay here and experience the black sand beach, pool, and classic timeless hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, well situated luxury hotel with fantastic service. recent room renovations are outstanding with large, well appointed and well decorated rooms in stunning blue hues. Staff was attentive, professional and ready to help with any requests. This hotel was a highlight of our Italian vacation.
Stayed 4 nights in Oct 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property. Wonderful location. Easy access to train stations and sights. Staff were wonderfully accommodating and professional but warm and engaging.
Stayed 3 nights in Oct 2025

10/10 Excellent

mirela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel on the soaring cliffs with unparalleled views of the Bay of Naples and Vesuvius! The staff was very courteous, attentive and helpful with directions and luggage. The indoors are aristocratic, all white marble, sparkling clean and tastefully decorated. Beautiful, comfortable rooms cleaned twice a day. The hotel is 5 minutes walking from the hustle and bustle of the main piazza where there are countless options for dining and shopping. The room rates are a little “uncomfortable “ but the whole experience is worth every penny! Highly recommended, and will definitely stay there on my return trip to thus magical place.
Stayed 3 nights in Oct 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, small rooms. Not much of a view for room we paid for.
Stayed 4 nights in Oct 2025

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice looking hotel and rooms. The staff are all a credit, always professional and polite, and our room was always clean. Why it didn't get five stars was because it was end of the season, but while the temperature dropped a lot with really cold winds, the hotel had no real heating, the bar, lounge dining room were all too cold to sit for long. This made it not feel cosy or welcoming. We only ate breakfast there and only a few evening meals as it was too cold in the restaurant of the hotel. Hardly anyone was around in the evening as it was warmer to go out to dine.
Stayed 14 nights in Sep 2025

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with wonderful very attentive staff and breathtaking views
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes to all
Stayed 2 nights in Oct 2025

10/10 Excellent

Xiao y

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed everything about this hotel, great location, and the best view, friendly, very helpful staffs, beautiful rooms. Definitely is the highlight of our trip.
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class
Stayed 5 nights in Sep 2025

10/10 Excellent

Stirling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room with a view to die for!
Stayed 3 nights in Sep 2025

10/10 Excellent

Laynet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experiencing at this hotel went beyond my expectations I booked last minute, and it was perfect Location is great, you can’t beat it I got a ocean view with balcony and it made my sorrento stay a dream
Sunset downstairs
Breakfast area
Social area
Our room
Stayed 3 nights in Aug 2025

10/10 Excellent

Graziella

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel right on the beach and great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We love this property! Absolutely beautiful ! Location was amazing, on a cliff overlooking the Mediterranean Sea. Staff were prompt knowledgeable, and willing to assist in all ways. Service staff were friendly attentive and did a great job keeping the hotel clean. Loved everything about it!
Stayed 7 nights in Sep 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

European family trip

Room was spacious and absolutely beautiful!
Stayed 2 nights in Sep 2025

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025