The website for this property gets two things correct. The bed was comfortable and it’s an historic hotel. Nothing else is as advertised.
The hotel itself is lovely though desperately in need of TLC. What a shame to see such a beautiful property with so much charm not being properly cared for.
There are serious safety issues the worst being a large gap between the last step of the stairs to the third floor and the porch of that floor. There is no warning of this and one of my party suffered a fall resulting in injury. When we brought this to the managers attention, the response was so lacking in basic concern and attention to the issue we were shocked. There are numerous other safety issues including lack of emergency signage, and adequate fire extinguishers. There was no telephone in the unit, and staff was non existent, and the front desk not staffed., Our bathtub had no slip mat, or slip prevention at all causing me a near fall.
The big, fresh-cooked breakfast buffet was not big, not fresh-cooked and in no sense a buffet. The “fresh” food offered was a small dish of lukewarm quiche. Everything else was an extremely subpar version of a continental breakfast lacking basics like napkins, tea service, toppings for the packaged oatmeal, fruit and any protein options aside from the quiche. When we brought our issues to the manager he simply made excuses and he made no effort to resolve the issues. He simply did not care.
Be warned, this hotel not as advertised!!