First room that was assigned had another person's suitcase in it. Next room, TV unplugged, tear in top sheet, no cleaning service 1st night, no kleenex in the room, towels looked dirty, woke up to ants all over bedside table, portable heater, lightbulb missing in bathroom, shower went cold all of a sudden, then back to warm, and the bare floors were gritty. Yes, it is a very old hotel, but the website photos are very misleading.