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Grand Mercure Solo Baru

3.5 star property

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Photo gallery for Grand Mercure Solo Baru

Banquet hall
Outdoor pool
Reception hall
2 bars/lounges, poolside bar
Fridge, coffee/tea maker, electric kettle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $44
$40 nightly
$44 total
Total with taxes and fees
Jun 10 - Jun 11

Explore the area

View in a map
Jl. Ir. Sukarno Solo Baru, Grogol, 57552
  • Place, Hartono Mall
    ‪6 min walk‬
  • Place, Surakarta Warga College of Technology
    ‪17 min walk‬
  • Place, Universitas Sebelas Maret
    ‪9 min drive‬
  • Airport, Yogyakarta (JOG-Adisucipto Intl.)
    ‪109 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, rollaway beds, free WiFi

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | In-room safe, blackout drapes, rollaway beds, free WiFi

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, blackout drapes, rollaway beds, free WiFi

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | In-room safe, blackout drapes, rollaway beds, free WiFi

Executive Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, blackout drapes, rollaway beds, free WiFi

Executive Suite, 1 King Bed

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout drapes, rollaway beds, free WiFi

Junior Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, blackout drapes, rollaway beds, free WiFi

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, blackout drapes, rollaway beds, free WiFi

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Sundeck
Novotel Solo
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  • Pool
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4.1 out of 5, Very Good, 116 reviews
$30 nightly
The price is $33
Jun 9 - Jun 10
Total with taxes and fees
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About the neighborhood

Grogol

With a stay at Grand Mercure Solo Baru, you'll be centrally located in Grogol, just a 5-minute walk from Hartono Mall and 14 minutes by foot from Surakarta Warga College of Technology. .This family-friendly hotel is 1.8 mi (2.9 km) from Kraton Surakarta and 2.1 mi (3.5 km) from Mesjid Agung.

What's nearby

  • Hartono Mall - 6 min walk - 0.4 miles
  • Surakarta Warga College of Technology - 17 min walk - 0.9 miles
  • Solo Paragon Lifestyle Mall - 8 min drive - 4.7 miles
  • Universitas Sebelas Maret - 9 min drive - 6.0 miles
  • Muhammadiyah University of Surakarta - 14 min drive - 7.6 miles

Getting around

  • Solo Jebres Station - 16 min drive
  • Surakarta (SOC-Adisumarmo Intl.) - 35 min drive

Restaurants

  • ‪Pizza Hut - ‬4 min walk
  • ‪Ayam Goreng kampung Mbak Nana - ‬3 min walk
  • ‪Sate Babi "Ong" Solo Baru (Cabang Ir. Juanda / Sorogenen) - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Depot Ujang - ‬2 min walk

About this property

Grand Mercure Solo Baru

Grand Mercure Solo Baru offers 348 air-conditioned accommodations with DVD players and safes. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Grogol hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Bhuvana. Services include hot stone massages and massages. The spa is equipped with a sauna and a hot tub. The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by Chrystal Sapphire Coffee, a restaurant that specializes in American cuisine. Dining is also available at the 2 coffee shops/cafes, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Chrystal Sapphire Coffee - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner.
Pool Cafe - This café specializes in American cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:30 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 135,000 for adults and IDR 135,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant

Restaurants on site

  • Chrystal Sapphire Coffee
  • Pool Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Vegetable garden

Full-service spa

  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 450000.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 135000 for adults and IDR 135000 for children
  • Airport shuttle fee: IDR 150000 per room (one-way)
  • Rollaway bed fee: IDR 450000.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property Registration Number 55112, 9120007180942

We should mention

No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Best Western Premier Solo Baru Hotel Grogol
Grand Mercure Solo Baru Hotel
Grand Mercure Solo Baru Grogol
Best Western Premier Solo Baru
Grand Mercure Solo Baru Hotel Grogol

Grand Mercure Solo Baru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 81 reviews
Rating 8 - Good. 30 out of 81 reviews
Rating 6 - Okay. 6 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 1 out of 81 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late and ordered room service dinner. Food was great, staff super helpful and friendly. Breakfast buffet also excellent. Enjoyed our short stay and will stay here again next trip to Solo.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kaleo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love to stay here, the staff very helpful❤️❤️❤️
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love this hotel

Nice hotel in solo, walkable to shopping center.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second time staying here. Extremely nice place. Great breakfast, nice pool, great location, comfortable bed, friendly staff, great views, very safe and chill place. There may be some little things others may nit pick about, but for me, it’s a perfect place to stay. A home away from home. My go to hotel when I visit Indonesia again.
Stayed 9 nights in Sep 2025
Verified

8/10 Good

GOH Phuay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and check out. Comfortable and clean
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was beautiful, attractive and well lit. The staff has been attentive, helpful and very sweet-natured. I was very pleased with this property.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an inconvenient suburb. At least the mall next door had some restaurants and a drugstore.
Verified

4/10 Poor

JOSEPH

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were great, accommodating and friendly! The hotel itself was very poorly maintained and dirty. The area was good and accessible for walking.
Stayed 1 night in May 2024
Verified

4/10 Poor

Hidajat

Disliked: Property conditions & facilities, room comfort
The hotel interior is outdated, furniture, carpets need to be updated.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

VIJAY

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst ever experience in last 5 years.

My room was not so clean, wall papers already started coming out. bed lines were already at last stage life, must be changed. lots of stain on quilts. option for breakfast were limited, service by support staff was lowest level, we had to remind 2-3 time for even getting warm drinking water.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Sang

Liked: Staff & service, property conditions & facilities, room comfort
대체로 만족했습니다.
Stayed 1 night in Jul 2024
Verified

8/10 Good

marioza

Liked: Cleanliness, staff & service
nice place to stay, just have minor for the bathroom facilities.
Stayed 1 night in Dec 2022
Verified

8/10 Good

BUDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for relax
Stayed 1 night in Jun 2022
Verified

8/10 Good

VIJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to stay

It’s always good to stay here, comfortable rooms and good service. Only thing matters is lifts are not managed well. Breakfast time it was too crowded, must find bigger space.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, and good location
Stayed 2 nights in May 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C unit either is too cold or too warm, same with water... too cold or scalding hot
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Worst hotel I have ever stayed

This hotel is worst hotel since I have ever stayed for 5 years of travelling all over the world and stay more than 70 day in a year. (I have stayed totally more than 400 night)I strongly do not recommend you stay here.And I have decided not to stay only this hotel but also this chain hotel. The reason why I do not want to stay this hotel anymore is 100% come from reception staff.The problem is reception staff attitude and education level.They do not have neither responsibility and hospitality. First,you have to wait for several min for checking in because I do not know why they need to check so many things and get visitor wait so long.And they seems not to feel sorry.In other normal hotel,all we have to do is just show our ID such as passport and it will be done but this hotel is not. Next, I would like to tell you their hospitality.At the night ,somehow I booked wrong date and need to re-book.Reception said there were several room were available so I requested them to change. In fact,I did same thing for before 2 times, but reception were quiet helpful and easily to change the booking.Because I knew that,I requested them again and again but they told me just"NO". They were about to get me double payment but I noticed it so it can be stopped. I had to call this website customer service and off course , it can be changed.I lost around one hours , even I was so tiered after finishing one day working and moving from other city.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 punten 🌟🌟🌟🌟🌟

geweldig Hotel - Schoon - Netheid- goede service- vriendelijk personeel - complete faciliteiten en een goede locatie!!👍👍👍
Stayed 8 nights in Jul 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
So many elevators, but not coordinated, during weekends a nightmare to wait, and get squeezed inside, very uncomfortable.
Stayed 5 nights in Jul 2019
Verified

10/10 Excellent

Byungyoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in solo

The best hotel in Solo area. You should try the pool. Right next to the mall. Room is spacious and clean.
Stayed 1 night in Jun 2019
Verified

8/10 Good

ｈｉｒｏ

Liked: Cleanliness
Disliked: Staff & service
朝食会場がすごく混んでいて、料理をとって待つ羽目に。その後空席をとって着席できた。入場制限するとか、何時から何時まで混むとか、次回からは欲しい。 フロントや部屋のアメニティなどは不満なし。ただ、ミニバーについては、使用の有無を聞かなかったら、冷蔵庫が使用できる。使用しないと答えると、鍵がかかり、隣のスーパーで買い物しても冷蔵保管できません。
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Eduard alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great room bad service and staff

Its a 4 star hotel but the mentality of the staff is a 1 star or no star hotel. Once you book and pay the room through hotels.com. The hotel is sending you an email that your creditcard needs to be verified and not indirectly guaranteed your stay. You will have to fill-in an additional form where u need to fill in all details re your creditcard. I called hotels.com and complaint about this. I even contact my bank why ny creditcard was not able to verified. It is a shock if u find out if you already paid that the booking is cancelled because your creditcard. At the end after our complaint we found that this hotel has his own rules about creditcards, we will make an official complaint about this. If you ever book this hotel and you encounter the same issue as above. Ditectly contact customer service of hotels.com. Further about the hotel, the room is tidy and big. But the breakfast during the weekends looks like a big bazaar where u have no privacy as you sit at 1 round table wii other people. We didnot like this kind of standard for a 4 star hotel. The room again is good, but the system management needs to change from top down.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

sung hoon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

호텔 자체는 좋으나 운영은 좀.....

우선 The Park 쇼핑몰 바로 옆이라 주변 편의시설을 좋습니다. 그리고 호텔 자체도 깨끗하고 방도 크기도 적당하고 좋아요. 단 내부 서비스와 시설문제가 있네요. 우선 엘리베이터가 불편합니다. 수량은 충분한것 같은데 운영이 좀 별로인듯해요. 특히 아침, 저녁 시간에는 한번 타려면 10분 이상 기다리곤 합니다. 조식 레스트로랑 및 편의 시설은 항상 사람이 많아서 이용하기 불편해요. 결정적으로 아쉬운건 세탁물이 분실됐는데 찾지 못했습니다. 분실에 대한 보상도 없더군요. 그리고 원래 계획된 일정 보다 1일 일찍 체크 아웃을 했는데 수수료를 제외하고 환불을 요청했지만 환불 불가하더군요. 이부분은 저희 잘못이라 어쩔수는 없지만 아쉬운 부분입니다.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Dr Dharma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyaman dan damai

Bagus dan bersih
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

Me and my family had a pleasant stay at this hotel. The staff were friendly and the breakfast was good. The rooms were also neat and clean. I would come back to this hotel again.
Stayed 1 night in Feb 2019