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Crystal Palace Boutique Hotel

4.0 star property

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Photo gallery for Crystal Palace Boutique Hotel

Front of property
Lunch and dinner served
A spacious lobby with a grand staircase, elegant furniture, and a chandelier.
A room with wooden flooring, white lounge chairs, a wooden table, and a wooden cabinet.
A room with a table set for two, a bottle of champagne, and a view of a building with golden domes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is $167
$151 nightly
$167 total
Total with taxes and fees
Jul 15 - Jul 16

Explore the area

View in a map
14 Shipka Street, Sofia, 1504
  • Place, Cyril and Methodius National Library of Bulgaria
    ‪2 min walk‬
  • Place, Bulgarian Parliament
    ‪5 min walk‬
  • Place, Alexander Nevski Cathedral
    ‪5 min walk‬
  • Airport, Sofia (SOF)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A hotel room with a bathroom featuring a sink, mirror, and shower. There is a desk with a chair and a TV in the room.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double Room

A hotel room with a large bed, two armchairs, a desk, and a dining table.

Executive Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, two bedside tables, a bench, two armchairs, a coffee table, and a window with curtains.

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with a bed, a desk with a chair, a lamp, and a view of a hallway.

Deluxe Suite

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

A hotel room with two beds, a desk, two chairs, a painting on the wall, and a window with curtains.

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

A hotel room with a bed, a desk with a chair, a lamp, and a view of a hallway.

Deluxe Suite

  • Sleeps 2
  • Free WiFi

View all photos for Executive Room

A hotel room with a large bed, two armchairs, a desk, and a nightstand.

Executive Room

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, two armchairs, a desk, a television, and a window with curtains.

Junior Suite

  • Sleeps 2
  • Free WiFi

Similar properties

Front of property
Sofia Balkan Palace
Sofia City Center
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 1,004 reviews
$129 nightly
The price is $144
Jun 28 - Jun 29
Total with taxes and fees
Sofia Balkan Palace

About the neighborhood

Sofia

A stay at Crystal Palace Boutique Hotel places you in the heart of Sofia, within a 10-minute walk of Alexander Nevski Cathedral and Sofia University. .This hotel is 0.5 mi (0.7 km) from Doctors’ Garden and 0.5 mi (0.8 km) from Eagles' Bridge.

What's nearby

  • Sofia University - 1 min walk - 0.1 miles
  • Cyril and Methodius National Library of Bulgaria - 2 min walk - 0.1 miles
  • Bulgarian Parliament - 5 min walk - 0.3 miles
  • Alexander Nevski Cathedral - 5 min walk - 0.3 miles
  • Ivan Vazov National Theatre - 12 min walk - 0.7 miles

Getting around

  • Sofia Central Station - 15 min drive
  • Serdika Station - 19 min walk
  • Sofia Airport (SOF) - 17 min drive

Restaurants

  • ‪Бирен бар Тони / Beer bar Tony - ‬2 min walk
  • ‪Фабрика ДЪГА 2.0 - ‬4 min walk
  • ‪Щастливеца София Сан Стефано - Shtastlivetsa Sofia San Stefano - ‬5 min walk
  • ‪Вкусното Кебапче - ‬4 min walk
  • ‪Клуб на архитекта (Club of the Architects) - ‬1 min walk

About this property

Crystal Palace Boutique Hotel

Crystal Palace Boutique Hotel offers 63 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall. Guests can get to nearby shops on the shuttle (surcharge).
Grab a bite to eat at Crystal Palace, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:00 AM.
Crystal Palace - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (EUR 20 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crystal Palace

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Fitness facilities
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal Palace Boutique
Crystal Palace Boutique Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Sofia
Crystal Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel
Crystal Palace Boutique Hotel Sofia
Crystal Palace Boutique Hotel Hotel Sofia

Crystal Palace Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 259 reviews
Rating 8 - Good. 82 out of 259 reviews
Rating 6 - Okay. 12 out of 259 reviews
Rating 4 - Poor. 2 out of 259 reviews
Rating 2 - Terrible. 3 out of 259 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katarizyna

Liked: Cleanliness, staff & service, amenities
lovely hotel with very friendly staff. great location in a beautiful city
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Staff & service
Great location and very comfortable rooms
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and lovely staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Theodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old classic hotel with excellent location, friendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vladislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend the hotel and area
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Tsvetelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, quiet yet vibrant neighborhood with great amenities and friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and nice staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and in a decent location, but is a little bit of a walk to more main attractions.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was top notch
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Theodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old classic style hotel with friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

OLEKSANDR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, downtown is in walking distance
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location..!!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel, Fantastic staff

A fabulous hotel with fantastic, friendly staff. Ideal location just a metro stop from centre at Serdika. Would absolutely stay there again and recommend it highly.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

CHINATSU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Thank for the confortable stay！
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Sofia - very classy with wonderful staff and accommodations. Convenient parking garage under hotel was perfect and the breakfast was quite tasty. I was able to venture around on foot to see the sights and enjoy some very delicious Bulgarian food (and even craft beer) - can't wait to return.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sachi

Liked: Amenities
One of the gentlemen at the front desk was very kind and helpful :-).
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staying! Great stuff!
Stayed 3 nights in Jan 2023
Verified

6/10 Okay

Lubomir

Liked: Cleanliness, amenities
Hotel is getting worn down. Wonderful location and close to downtown
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel , clean and convenient. called a taxi to the airport at 4:00 AM and it was at the front door in five minutes.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Thé spa is good after a day of work
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Evgeniy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
another great overnight stay at this lovely hotel! Thank you!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Exceeded expectations. Great bathroom, comfortable bed. Great location. Very reasonable price. Will stay here again
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Robert H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Located and Welcoming

A comfortable hotel well located for touring the capital. It sits across from a park and the street is quiet. The staff is friendly and helpful with recommendations. Breakfast is good though coffee service gets overwhelmed and though tasty, coffee is not terribly hot. The bar and lounge is quiet but service is great. The restaurant is comfortable with excellent service - the outside decking area is very pleasant.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Nikolai

Liked: Amenities
location
Stayed 1 night in Aug 2023
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything nice
Stayed 3 nights in Sep 2024