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Grosvenor House Hotel

Property class: 3

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Photo gallery for Grosvenor House Hotel

Front of property
Beach
Front of property
Room
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
North Parade, Skegness, England, PE25 2TE
  • Place, Skegness Pier
    ‪1 min walk‬
  • Place, Skegness Beach
    ‪1 min walk‬
  • Place, Embassy Theatre
    ‪3 min walk‬

Room options

View all photos for Family Room, Multiple Beds (Family of 5)

Room

Family Room, Multiple Beds (Family of 5)

  • City view
  • 272 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Triple Room, Multiple Beds

Room

Standard Triple Room, Multiple Beds

  • City view
  • 178 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Multiple Beds

Room

Standard Quadruple Room, Multiple Beds

  • City view
  • 214 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Room

Standard Single Room, 1 Twin Bed

  • City view
  • 76 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Room

Standard Double Room, 1 Double Bed

  • City view
  • 95 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Room

Standard Twin Room, 2 Twin Beds

  • City view
  • 100 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

Room

Deluxe Double Room, 1 Double Bed

  • City view
  • 208 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Skegness

When you stay at Grosvenor House Hotel in Skegness, you'll be on the beach, just steps from Skegness Pier and Tower Gardens. .This beach hotel is 0.1 mi (0.2 km) from Skegness Beach and 0.1 mi (0.2 km) from Embassy Theatre.

What's nearby

  • Skegness Pier - 1 min walk - 0.0 miles
  • Skegness Beach - 1 min walk - 0.1 miles
  • Embassy Theatre - 3 min walk - 0.2 miles
  • Skegness Aquarium - 6 min walk - 0.4 miles
  • Skegness Clock Tower - 6 min walk - 0.4 miles

Getting around

  • Skegness Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Crafty Local Ale House - ‬7 min walk
  • ‪Three Monkeys Bar - ‬1 min walk
  • ‪Mooch - ‬6 min walk
  • ‪Suncastle - ‬6 min walk

About this property

Grosvenor House Hotel

Grosvenor House Hotel offers 29 accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 29 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include coffee/tea makers, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
Enjoy recreational amenities such as a nightclub and bicycles to rent. This Tudor hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.
You can enjoy a meal at Carvery Resturant serving the guests of Grosvenor House Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and luggage storage. Event facilities at this hotel consist of a conference center and 2 meeting rooms. A train station pick-up service is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Carvery Resturant - This restaurant specializes in local cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per night)
  • Street parking available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: GBP 8.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carvery Resturant

Things to do

  • Bicycle rentals
  • Nightclub

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1922
  • Tudor architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must register a credit/debit card for authorization at least 24 hours prior to their arrival. Failure to do so will result in the reserved room being released for re-sale.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 35.0 per day
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 8.95 per person
  • Nearby parking fee: GBP 8 per night (328 ft away)
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Grosvenor House Hotel Skegness
Grosvenor House Skegness
OYO Grosvenor House Hotel
Grosvenor House Hotel Hotel
Grosvenor House Hotel Skegness
Grosvenor House Hotel Hotel Skegness

Grosvenor House Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 100 reviews
Rating 8 - Good. 32 out of 100 reviews
Rating 6 - Okay. 14 out of 100 reviews
Rating 4 - Poor. 14 out of 100 reviews
Rating 2 - Terrible. 11 out of 100 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel shut when we arrived

We booked to stay for the weekend in December for our anniversary and when we arrived after a two and half hour drive we found the hotel closed apparently for a refit. The hotel have not replied to my email and the phone number is not in use. We had to walk around at 7pm in the wind and rain looking for alternative accommodation which cost a further ÂŁ100. Hotels.com still have not refunded my money
Stayed 2 nights in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grosvenor house hotel closed …DO NOT BOOK

The hotel was closed. I had to look for alternative accommodation at the last minute. No communication from hotels.com or help from owner who apparently has just purchased hotel. Full money taken for two rooms needs to be refunded ASAP Can hotels.com rep please contact me ASAP
Stayed 2 nights in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the property was shutdown. We were directed to alternative accommodation. Run down outside, very basic inside, showers cold. Pictures on Expedia far from reality. As the lead who arranged this trip I was left feeling very embarrassed. I am surprised Expedia had given no warning in advance and will reconsider using the service in future.
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreadful hotel

Well we turned up to find our hotel closed and being refurbished (they had taken the money two day b4) they left a sign for us saying we’re being put up in a hotel down the road this hotel was dirty, unfinished no fire escapes, last safety check done April 2016, no staff at the hotel checkin was next door by a guy who couldn’t speak English!! The worst hotel I’ve ever staying in,
Wires hanging out the walls
Dirty bathroom
Paint stains and dirty floors
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel on the seafront

Very freindly and helpful staff, the room was clean spacious as well as the ensuite , the location is central to everything and is in walking distance odf all the amenities would definetely come back again brilliant hotel and staff.
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, room comfort

Worse than a prison cell

Staff were completely unhelpful and not friendly at all on arrival. Parking was a nightmare. The room wasnt clean. Not even the basics in the room, no kettle or tea/coffee making equipment. The shower was dirty and even after cleaning was pretty much unusable. Would never stay there again or recommend it to anyone to do so
Stayed 2 nights in Jun 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shut it and fumigate the building

Absolutely disgraceful, place should be closed down, its disgustingly dirty, took 3 attempts for the staff to get us the right room and key. Woke up to woodlouse crawling over us in both beds. Had to leave at 6am
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky and good value

A little worn in places but lovely place to stay if you like harry potter like buildings :) we had fun and the room was spacious, quirky and comfortable.. just watch out for the tiny lift it goes up and down with a small bump :D lol
Stayed 1 night in Oct 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival we had to walk past everybody outside having drinks and listening to a solo artist. Once inside we had to queue at the bar to gain access to reception to collect the key for the room. Once in the room we found that the beds were uncomfortable (Family room),the complementary tea/coffee facility consisted of two cups(different sizes) with the tea/coffee/milk and sugar crammed into these, no saucers and no spoons.The kettle was faulty and had to be held down for it to work. The shower had seen better days and the shower curtain stopped the water running away efficiently. It did not look like it had been cleaned in a while. There was no information in the room. Neither was there a telephone in case you needed to contact reception out of hours. We paid a considerable sum of money for this room and quite frankly, it was not worth anywhere near what we paid. I doubt very much that I will book this hotel anytime soon, and would not recommend it.
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent night, good service and room as described 👍
Stayed 1 night in Sep 2020
Verified review

8/10 Good

Liked: Staff & service
The atmosphere and staff was great,it was close to all ameneties,entertaiment was good
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Room dirty. Location good. Everywhere looked grubby. Staff not wearing masks and not much social distancing in place. Refused to stay
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice but shabby

Great location, right by Skegness Pier, this hotel looks lovely from the outside but is in need of renovation. The breakfast was good - full English, cereals and yoghurts but let down by finding mouldy bread. Staff friendly. Quadruple room needed updating and the sea view wasn't improved by the new building opposite. Overall disappointing for the price.
Stayed 2 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel next to the beach

Really enjoyed our stay staff really friendly and helpful we stayed with my 2 little dogs very dog friendly would definitely stay again
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Was fine, single room could do with some new fixtures and fittings, toilet seat wouldn’t stay up, shower head worn and tired but I got by. What was there was clean. Friendly people, great location. Some of the parking on street is free and totally unrestricted. Parking up the street in a car park is free for the first 2 hours. Basic room but accepted dogs. Mattress not particularly comfortable, think it’s just a cheap one, But I slept fine and no backache! Despite being in a busy area by the pier, the double glazing fitted makes the room very quiet. Nice staff and a lift between floors if you need it. I’d go back for the right price...
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Excellent hotel choice

Fantastic location, excellent room.. lovely breakfast . Definitely recommend.
Stayed 1 night in Aug 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Yuk!!

Terrible hotel. Last minute and wish I hadn’t. Room was run down with holes in the wall, bed very uncomfortable and as for the cleanliness of the bathroom- yuk!! No need to worry about breakfast, I left early rather than wait to see if the food matched the supposed cleanliness!! Never going back there
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Tired hotel, but great location and welcoming

We used this hotel as a base for my families 24 hour mini break. It’s an excellent location for enjoying all the amenities of Skegness, we had our tea in the restaurant so we could enjoy the ‘kareoke’ And I have to say it was very good. We can recommend the scampi and chips and children’s chicken nuggets and chips as they were very tasty. Our room was very basic, with a mis match of furnishings. But was clean and the bed was comfy. The bar area and tables felt generally ‘sticky’ , but I can imagine it’s virtually impossible without lots of extra staff to keep on top of cleaning as the bar is open till 1am and then open again early for breakfast. Breakfast was ok, the ‘bay Marie’ ( not sure if this is the correct spelling) do not work, too big to handle with nowhere to put the lids while you serve yourself. All in all, we had a lovely time in Skegness, although I have pointed out a couple of negatives, ( managers need to know customers views) we would return to enjoy Skegness again. Thank you for a lovely time.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

The Room was clean with friendly staff. However my last stay in this hotel was 39 years ago and the decor is the same. Unfortunately the shower in our ensuite was not great. The bar area is large with entertainment put on an a Monday night which you will either enjoy or not but the singer hit all the right notes! All in all don't come here expecting the Ritz, but if you want a taste of the English Seaside then you could do a lot worse!
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Disappointed

Luckily only stayed one night as had booked a theatre show. Check in wasn’t too bad but cannot tell you how disappointed we were with the rooms, two rooms at the back of the hotel that I presume were last decorated in the 70’s and stunk to high heaven. I did ask if we could move but told the place was full and given we had paid their top room rate do not think it acceptable.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Nice hotel for a nights stay

Hotel was great for the night, very good location. Room was clean and plenty of space. Friendly staff.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Value for money old style

The Grosvenor House Hotel has proudly stood opposite the Pier for generations but still provides a clean comfortable room with perfect unlimited sea views.Full Breakfast menu - very good - is included. Certain areas of the Hotel are a bit dated but this is excellent value for money.
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for partners birthday. A bottle of prosecco was left in the room. Friendly staff. Fantastic choice at breakfast. Recommend to anyone
Stayed 5 nights in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Great location, staff friendly and helpful. Clean room but decor a bit dated. Food good really enjoyed our stay.
Stayed 3 nights in Aug 2018