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Get an overview of this hotel
Comfortable hotel, walk to National University of Singapore

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

Located in Singapore (Queenstown), The Quay Hotel West Coast is within a 5-minute walk of West Coast Park and National University of Singapore. This hotel is 1 mi (1.6 km) from Haw Par Villa and 2.3 mi (3.7 km) from Clementi Mall.

Make yourself at home in one of the 42 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a vending machine.

At The Quay Hotel West Coast, enjoy a satisfying meal at the restaurant.

Featured amenities include a computer station, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

The Quay Hotel West Coast (SG Clean)

428 Pasir Panjang Road, Singapore, 118769

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

The Quay Hotel West Coast is a smoke-free property.

  • Express check-in
  • Water dispenser
  • Elevator
  • Lockers available
  • 24-hour front desk
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Luggage storage
  • ATM/banking
  • Number of restaurants - 1
  • Concierge services
  • Street parking
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 42
  • Television in common areas
  • Number of floors - 5
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Malay
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

The Quay Hotel West Coast offers 42 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 30
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Electrical adapters/chargers
  • Laptop-friendly workspace

Where to Eat

The Quay Hotel West Coast has a restaurant on site.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

One child stays free

Noise-free rooms not guaranteed

UnionPay

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 6

Social distancing measures are in place

Events/parties not allowed

No rollaway/extra beds available

No cribs (infant beds) available

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Debit cards

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Airport shuttle fee: SGD 55 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: SGD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Santa Grand Hotel West Coast Singapore
  • Santa Grand Hotel West Coast
  • Santa Grand West Coast Singapore
  • Santa Grand West Coast
  • Santa Grand Hotel Singapore

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-out is available.

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