Clean, great staff, perfectly functional. Small rooms if you have much luggage (two suitcases plus a daypack is a squeeze). Two people would have to be VERY understanding of each other's needs! Great for a single person though. Awesome location in Chinatown, right next to Chinatown MRT station, which has multiple lines. Lots of buses as well, but that's all over Singapore. No real downsides unless you're a diva.