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The Upper House Hotel

3.0 star property

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Photo gallery for The Upper House Hotel

Exterior
Executive King | Minibar, in-room safe, desk, blackout drapes
Dining
Reception
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • 24/7 front desk
$84
$75 nightly
$84 total
Total with taxes and fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
22A Jalan Vervea 10, Simpang Ampat, Penang, 14110
  • Place, Design Village Outlet Mall
    ‪10 min walk‬
  • Place, Gurney Drive
    ‪41 min drive‬
  • Place, Penang Hill
    ‪47 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪31 min drive‬

Room options

View all photos for Upper King

Minibar, in-room safe, desk, blackout drapes

Upper King

8.0 out of 10
Very good
(3 reviews)
  • 165 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Upper Twin

Minibar, in-room safe, desk, blackout drapes

Upper Twin

10.0 out of 10
Exceptional
(1 review)
  • 165 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout drapes

Executive Twin Room

  • 165 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King

Premier King | Minibar, in-room safe, desk, blackout drapes

Premier King

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Upper King (No Windows)

Minibar, in-room safe, desk, blackout drapes

Upper King (No Windows)

  • 165 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Upper Twin (No Windows)

Upper Twin (No Windows) | Minibar, in-room safe, desk, blackout drapes

Upper Twin (No Windows)

  • 165 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King Room

Minibar, in-room safe, desk, blackout drapes

Premier King Room

  • Sleeps 2

View all photos for Upper King Room

Minibar, in-room safe, desk, blackout drapes

Upper King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Upper Twin Room

Minibar, in-room safe, desk, blackout drapes

Upper Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

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Jan 10 - Jan 11, 2026
Total with taxes and fees
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About the neighborhood

Simpang Ampat

Located in Simpang Ampat, The Upper House Hotel is a 1-minute drive from Design Village Outlet Mall and 6 minutes from Bukit Batu Kawan. .This hotel is 18.6 mi (30 km) from Queensbay Mall and 3.3 mi (5.3 km) from Negeri Pulau Pinang Stadium.

What's nearby

  • Design Village Outlet Mall - 10 min walk - 0.6 miles
  • Queensbay Mall - 26 min drive - 18.0 miles
  • Gurney Drive - 41 min drive - 28.6 miles
  • Gurney Plaza - 41 min drive - 29.1 miles
  • Penang Hill - 47 min drive - 26.2 miles

Getting around

  • Penang Sentral - 29 min drive
  • Penang Intl. Airport (PEN) - 27 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪哈囖！麻辣烫 Hello ! Ma La Tang - ‬1 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪A&W - ‬8 min walk
  • ‪Face To Face Noodles House (面对面) - ‬2 min walk

About this property

The Upper House Hotel

Hotel in Simpang Ampat with a 24-hour front desk and a coffee shop
The Upper House Hotel offers 89 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and hair dryers.

This Simpang Ampat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 89 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite at the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 15 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

The Upper House Hotel Hotel
The Upper House Hotel Simpang Ampat
The Upper House Hotel Hotel Simpang Ampat

The Upper House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 15 out of 28 reviews
Rating 8 - Good. 9 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

WAIWAH

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Yi Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chin Tong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Stayed 2 nights in May 2024

10/10 Excellent

Sangho

Stayed 2 nights in Apr 2024

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice biz hotel.

Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nur Ain Jong

Traveled with family and small children, Traveled with family
Liked: Amenities
Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

D.N Esham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
GOOD INTERIOR.
Stayed 2 nights in Sep 2022

8/10 Good

Wee Kang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not much shop around the hotel
Stayed 1 night in Aug 2022

8/10 Good

Dhanabalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2022

8/10 Good

Leong Sze

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

nice property. wish the bar was open.
Stayed 1 night in Jan 2022

10/10 Excellent

Yee Guan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has potential

New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
Stayed 1 night in Jan 2022

6/10 Okay

mariam

Liked: Cleanliness, property conditions & facilities

Too small to stay.

Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
Stayed 1 night in Dec 2021

10/10 Excellent

KIM YENG

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

AKIKO

Business traveler
Liked: Staff & service, property conditions & facilities
simple, but enough facilities within the hotel and rooms. The best part was breakfast serving Malaysian flavour dishes along with typical western foods. The only thing that I would request is to see if you can do something about shower water to wet toilet area.
Stayed 2 nights in Sep 2025

8/10 Good

Nicolas

Stayed 1 night in Mar 2025

8/10 Good

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hotel, petit dejeuner a revoir

Le petit dejeuner est le seul point negatif.
Stayed 11 nights in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort

Modern choice

It is a modern hotel in a very quiet area. Lots of parking spaces, Ikea and outlet village near by. The room was in good condition and clean. The pool was great. It is even suitable for excercising. We did not like the fact that you need to keep the hot water running for 5 minutes to get a warm shower. It is not enviromentally friendly or practical. Apparently it is a known "feature". The receptionist also did not greet us when we checked in which does not leave a good first impression.
Stayed 1 night in Jan 2025

10/10 Excellent

KUOPAO

Stayed 7 nights in Oct 2024

10/10 Excellent

KUOPAO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

KUOPAO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Arman

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2024

8/10 Good

Yungming

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨整潔，早餐有變化。
Stayed 4 nights in Oct 2023