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Tunnel Urban Retreat

4.0 star property

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Photo gallery for Tunnel Urban Retreat

Sundeck
Property video
Three-Bedroom Villa | In-room safe, desk, blackout drapes, iron/ironing board
Interior entrance
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$35
$31 nightly
$35 total
Total with taxes and fees
Feb 23 - Feb 24

Explore the area

View in a map
Street 82, Siem Reap, Siem Reap Province, 171202
  • Place, Old Market Area
    ‪9 min walk‬
  • Place, Angkor Night Market
    ‪9 min walk‬
  • Place, Pub Street
    ‪10 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪59 min drive‬

Room options

View all photos for Double Room with Garden View

Double Room with Garden View | In-room safe, desk, blackout drapes, iron/ironing board

Double Room with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Three-Bedroom Villa

Three-Bedroom Villa | Living area | 40-inch LCD TV with satellite channels, books

Three-Bedroom Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

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4.5 out of 5, Wonderful, 732 reviews
$60 nightly
The price is $68
Feb 23 - Feb 24
Total with taxes and fees
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About the neighborhood

Siem Reap

With a stay at Tunnel Urban Retreat in Siem Reap, you'll be within a 15-minute walk of Old Market Area and Pub Street. .This family-friendly hotel is 1.6 mi (2.6 km) from Siem Reap Royal Residence and 2 mi (3.2 km) from Angkor National Museum.

What's nearby

  • Old Market Area - 9 min walk - 0.5 miles
  • Angkor Night Market - 9 min walk - 0.5 miles
  • Pub Street - 10 min walk - 0.6 miles
  • Siem Reap Art Center Night Market - 10 min walk - 0.6 miles
  • Siem Reap Royal Residence - 3 min drive - 1.2 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 59 min drive

Restaurants

  • ‪Angkor Hand-Pulled Noodles & Dumplings - ‬7 min walk
  • ‪Aroma Coffee Shop - ‬8 min walk
  • ‪Tuk Tuk Restrant - ‬6 min walk
  • ‪Cambodian Muslim Restaurant - ‬4 min walk
  • ‪The Harbour - ‬4 min walk

About this property

Tunnel Urban Retreat

Tunnel Urban Retreat offers 19 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 19 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided on request.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including cooking classes and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Tunnel Urban Retreat has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Cooking classes
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 floor
  • 4 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2015
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2024
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tunnel Urban Retreat Hotel
Tunnel Urban Retreat Siem Reap
Tunnel Urban Retreat Hotel Siem Reap

Tunnel Urban Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 16 reviews
Rating 8 - Good. 2 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here several times. Quiet street. Staff is fantastic. Will be back and stay again. Value in property
Stayed 2 nights in Jun 2025

10/10 Excellent

scott

Stayed 6 nights in Mar 2025

10/10 Excellent

Claude, Goodman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so gracious and helpful. Lived the different design of the rooms and the pool
Stayed 5 nights in Jan 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, good food, friendly and nice staff. Very accomodating
Stayed 4 nights in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place. Quiet, peaceful & staff are just so friendly & helpful. Close to places to eat etc
Stayed 1 night in Jan 2025

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in this lovely oasis. Very friendly, helpful staff. The pool is very accommodating and we had a great fun time. Nice uniquely designed room as its name, Tunnel. Highly recommend and can't wait to come back some days
Stayed 2 nights in Oct 2024

10/10 Excellent

Lilly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique room design, compact room, environment-friendly. Pool is very inviting
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in cozy, uniquely designed room at Tunnel. The location is quiet and atmosphere is relaxing. Staff bring big advantage with caring, friendly service. Pool is very inviting. Hotel offer free evening drop-off service to town which is very helpful and thoughtful. Highly recommend this little Tunnel
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic stay at this newly reopened, Tunnel. The room is uniquely designed in responding to environmental consciousness. Lovely pool overgrown by tropical garden. Can't describe enough about the staff, they are young but very engaging and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Stayed 3 nights in Feb 2025

10/10 Excellent

Oliver, Geisenfeld

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider hatten wir 2 Tage an denen das Zimmer nicht gereinigt wurde. Nach unserer Beschwerde am 2. Tag ist es dann aber noch gemacht worden
Stayed 4 nights in Jan 2025

8/10 Good

Michael

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025