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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Superior Twin Room
Room with view
344 square feet
1 Large Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Executive Double or Twin Room
1 King Bed 1 Large Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double or Twin Room
420 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 2 restaurants connected to the convention center in Siem Reap

Popular property highlights

Free valet parking
Free WiFi
Business center
Laundry facilities
Babysitting or childcare (surcharge)

Located in Siem Reap, Smiling Hotel is connected to the convention center, within a 5-minute drive of Palm Container Night Market and Siem Reap Royal Residence. This upscale hotel is 2 mi (3.2 km) from Old Market Area and 2.1 mi (3.4 km) from Pub Street.

Treat yourself to a stay in one of the 236 individually decorated guestrooms, featuring fireplaces and LCD televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy Asian cuisine at Smiling Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Siem Reap? This hotel has 3531 square feet (328 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a bus station shuttle.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Smiling Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 3531 square feet (328 square meters) include a conference center. This family-friendly hotel also offers a children's pool, spa services, and a library. For a surcharge, the property provides an airport shuttle (available on request) and a bus station shuttle. Complimentary self parking and secured valet parking are available on site.

Smiling Hotel has designated areas for smoking.

  • Library
  • Picnic area
  • Express check-in
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Secured parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or town car service available
  • Computer station
  • Conference space size (meters) - 328
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Bus station shuttle (surcharge)
  • Pool umbrellas
  • Total number of rooms - 236
  • Accessible airport shuttle
  • Number of floors - 5
  • Number of buildings/towers - 2
  • Accessible bus station shuttle
  • Airport transportation (surcharge)
  • Pro shop
  • Barbecue grill(s)
  • Couples/private dining
  • Designer stores on site
  • Shopping mall on site
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2005
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Number of coffee shops/cafes - 1
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 2
  • Conference space size (feet) - 3531
  • Laundry facilities
  • Vending machine
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Thai
  • Vietnamese
  • Khmer
  • Chinese (Mandarin)

Parking

Free self parking , Free valet parking

Room Amenities

Smiling Hotel offers 236 air-conditioned accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and first-run movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Fireplace
  • Designer toiletries
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Bidet
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • First-run movies
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • LCD TV
  • TV size: 32
  • Deep soaking bathtub
  • Rainfall showerhead
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of bathrooms - 1
  • Free WiFi (limited) device count 3
  • Champagne service
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Braille signage
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Accessible bathtub
  • Visual fire alarm
  • Lever door handles
  • Telephone accessibility kit
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)

Where to Eat

Smiling Cafe - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Poolside Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 11 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Health or beauty spa nearby

Spa Services

Smiling Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Minimum age to access spa is 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

One child stays free

Car recommended

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Guests must register online prior to arrival

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Guests must provide a copy of their passport in advance

Staffed front desk

Children stay free - maximum age 9

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 72 hours

Fees

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (one-way), (from 6 to 12 years old)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Smiling Hotel
  • Smiling Hotel Siem Reap
  • Smiling Siem Reap
  • Smiling Hotel And Spa
  • Smiling Hotel Spa
  • Smiling Hotel Hotel
  • Smiling Hotel Siem Reap
  • Smiling Hotel Hotel Siem Reap

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 9 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

A car is recommended for transportation to and from this property.

Free in-room WiFi has a 3-device limit.

Contactless check-out is available.

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