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Royale Retreat Hotel & Spa Near Mall Road

4.0 star property

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Photo gallery for Royale Retreat Hotel & Spa Near Mall Road

Exterior
Executive Studio Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Premium Lounge | Jetted tub
Reception
Royale Deluxe | Living area | 32-inch LED TV with satellite channels, TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
$54
$51 nightly
$54 total
Total with taxes and fees
Mar 16 - Mar 17

Explore the area

View in a map
5 - Dingle Estate, Near Victory Tunnel, Shimla, Himachal Pradesh, 171003
  • Place, Mall Road
    ‪3 min walk‬
  • Place, Christ Church
    ‪3 min walk‬
  • Place, Lakkar Bazar
    ‪5 min walk‬
  • Airport, Shimla (SLV)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Lounge

Premium Lounge | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Lounge

  • Sleeps 3
  • 1 Double Bed

View all photos for Royale Suite

Royale Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Royale Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Royale Deluxe

Royale Deluxe | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Royale Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Executive Studio Suite

  • Mountain view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Presidential Studio Suite

  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shimla

With a stay at Royale Retreat Hotel & Spa Near Mall Road, you'll be centrally located in Shimla, steps from Christ Church and Mall Road. .This family-friendly hotel is 1.4 mi (2.3 km) from Jakhu Temple and 4.2 mi (6.8 km) from Lakkar Bazar.

What's nearby

  • Mall Road - 3 min walk - 0.2 miles
  • Christ Church - 3 min walk - 0.2 miles
  • Lakkar Bazar - 5 min walk - 0.3 miles
  • Jakhu Temple - 14 min walk - 0.6 miles
  • Kali Bari Temple - 15 min walk - 0.8 miles

Getting around

  • Shimla Station - 16 min drive
  • Shimla (SLV) - 59 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Nalini Restaurant - ‬9 min walk
  • ‪Eighteen71 Cookhouse & Bar - ‬11 min walk
  • ‪Devicos - ‬8 min walk
  • ‪Wake and Bake Cafe - ‬8 min walk

About this property

Royale Retreat Hotel & Spa Near Mall Road

Royale Retreat Hotel & Spa Near Mall Road offers 42 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, slippers, and complimentary toiletries.

This Shimla hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 42 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and slippers.
While the golfer in the family is out on the course, try one of the other recreational amenities offered, such as a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shimla? This hotel has facilities measuring 400 square feet (37 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 400 to 600 for adults and INR 350 to 550 for children
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Free bicycle rentals
  • Golf carts
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 400 square feet of conference space
  • Business center

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Shower
  • Slippers

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of INR 0 at check-out
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 400 to 600 for adults, and INR 350 to 550 for children
  • Airport shuttle fee: INR 3000 per vehicle (one-way)
  • Rollaway bed fee: INR 1000.0 per day
  • Bed sheets fee: INR 0 (or guests may bring their own)
  • Towels fee: INR 0 (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Royale Retreat Hotel
Royale Retreat Shimla
Cardinal Royal Retreat
Royale Retreat Hotel Shimla

Royale Retreat Hotel & Spa Near Mall Road Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 10 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 5 out of 22 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, very comfortable and immaculately clean as was the entire property. Staff super helpful and the room service meals were top quality. Close to many shops,cafes and the The Mall Road. A great stay and would definitely stay again. Thank you.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just 7 minute walk from the station and not much more to Mall Road. Staff were very friendly and helpful especially the waiter in the kitchen. Safe in room actually worked (unlike some hotels I stayed at in India. Only minus was the very pushy receptionist who tried to force a 5 star review out of me before I left (she made me open Google Reviews and watched me typing - unfortunately for her I was all out of their allotted WiFi allowance (basically didn’t last a day and a half and I am not a heavy browser). So for that they lose a star.
Stayed 3 nights in Nov 2025

8/10 Good

Naman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice, Quiet place. Rooms are well maintained. Staff is polite. Only thing missing was some amenities or games to spend time. Close to mall road and good parking space.
Stayed 1 night in Oct 2025

2/10 Terrible

Aditi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing experienec

The property is far away from any attractions. Spa is under construction, and the staff is rude. After making the reservation with breakfast, they denied breakfast. The breakfast timings were not respected from 8am, it was served late. My recommendation is to not book this hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Just don’t.

We had to change our room multiple times over a 2 night stay. The bedding had stains & the rooms were not clean. Marks on the walls to unwashed floors. We asked to get a refund, so we could leave the hotel & got promised the Presidential Suit, although it was bigger, all the same issues persisted. The WiFi was intermittent & slow. I wouldn’t recommend this hotel to anyone.
Stayed 2 nights in Feb 2025

2/10 Terrible

Ajit

Stayed 2 nights in Dec 2024

2/10 Terrible

Rajdeep kaur

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had the terrible experience. The worst stay of my life so far. Bed sheets and blankets were dirty. The room smelled like pee. towels were discolored. The property does not look like anything in the pictures they have on internet. DO NOT RECOMMEND AT ALL
Stayed 1 night in Nov 2024

8/10 Good

Anup

Traveled with family
Liked: Cleanliness, staff & service

Value for Money

This is family frindly hotel with fantastic view of mountains.
Stayed 2 nights in Jun 2024

10/10 Excellent

Achal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great staff
Stayed 4 nights in Jun 2023

8/10 Good

Jasnoor

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

SHAILESH

Stayed 2 nights in Dec 2022

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fine, comfortable in a good location. Compared to other places we stayed, it was rather expensive for what we got, but Shimla is expensive. We were expecting it to be more luxurious than it was.

10/10 Excellent

Asoka

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located in a very convenient place so can walk to all key places. Hotel staff is very friendly and helpful. When we wanted to leave early they arranged breakfast so that we left the hotel after a good breakfast :)

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

This was one of the most pathetic experience so far. We had booked this hotel (fully paid 2 rooms, 3-4 months in advance even before coming to India). Upon arrival, they informed us that families of their management staff overstayed and they don't have two separate rooms available. Instead they gave us much small two bed suite with only one bath. Rooms and bathrooms were very dirty and stinking, there was also a leakage in the bathroom, it appeared this suite was closed for quite some time. Basically they had no regard for their fully paid foreigner guests who trusted online reviews and booked this hotel, their management staff families were given preference and foreign nationals were left on the road. What a shame! Be careful if you decide to go here!
Stayed 1 night in Jun 2022

10/10 Excellent

HARPREET

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was excellent. It was my second time at this hotel and I was really very happy with the services . Will definitely become their frequent guest since I was really satisfied. Will definitely come to the hotel again.And special thanks to the Front office staff
Stayed 2 nights in Feb 2022

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend getaway

Rooms are clean and modern, the bed is quite comfortable. overall we were satisfied with our stay.
Stayed 2 nights in Nov 2021

10/10 Excellent

ANOOP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Hitesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Room, Food and service was good. Enjoyed my stay with my Family.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Nice hotel , great service and clean room. 10 min away from mall road
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Nice room, good location with good heater in the room. Bed is very comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly helpful staff And excellent service. The stay was made so comfortable for us. Very spacious room for even two people.
Stayed 3 nights in Jan 2020

8/10 Good

Bably

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly as per pictures on the net. Service was great.
Stayed 1 night in Nov 2019