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XCELSIOR HOTEL AND SPA BY ROH

3.0 star property

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Photo gallery for XCELSIOR HOTEL AND SPA BY ROH

Reception
Restaurant
Interior
Signature Room | Free WiFi
Cafe

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
Police Bazar, Shillong, ML, 793001
  • Place, Wards Lake
    ‪3 min walk‬
  • Place, India Orchidarium and Botanical Garden
    ‪5 min walk‬
  • Place, Jawaharlal Nehru Stadium
    ‪2 min drive‬
  • Airport, Shillong (SHL)
    ‪53 min drive‬

Room options

View all photos for Deluxe Room, City View

Deluxe Room, City View | Free WiFi

Deluxe Room, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Free WiFi

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Room

Exclusive Room | Free WiFi

Exclusive Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Free WiFi

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room

Signature Room | Free WiFi

Signature Room

  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Shillong

A stay at XCELSIOR HOTEL AND SPA BY ROH places you in the heart of Shillong, within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake. .This spa hotel is 1.1 mi (1.8 km) from Cathedral of Mary Help of Christians and 1.3 mi (2.2 km) from Jawaharlal Nehru Stadium.

What's nearby

  • Wards Lake - 3 min walk - 0.2 miles
  • India Orchidarium and Botanical Garden - 5 min walk - 0.3 miles
  • Cathedral of Mary Help of Christians - 19 min walk - 1.1 miles
  • Jawaharlal Nehru Stadium - 2 min drive - 0.7 miles
  • Golf Links Shillong - 4 min drive - 1.4 miles

Getting around

  • Shillong (SHL) - 66 min drive

Restaurants

  • ‪Dylan's Cafe - ‬2 min drive
  • ‪Deja Vu - ‬3 min drive
  • ‪swish cafe - ‬3 min drive
  • ‪Café Shillong - ‬2 min drive
  • ‪Spectra - ‬6 min walk

About this property

XCELSIOR HOTEL AND SPA BY ROH

XCELSIOR HOTEL AND SPA BY ROH offers 19 air-conditioned accommodations with slippers and complimentary toiletries. This Shillong hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Monson Salon. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 19 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and slippers.
Take time to pamper yourself with a visit to the full-service spa.
Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and lockers. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: INR 600 for adults and INR 500 for children

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Slippers

Entertainment

  • TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 600 for adults and INR 500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash

We should mention

This property does not have elevators

Property is also known as

Xcelsior Spa By Roh Shillong
XCELSIOR HOTEL AND SPA BY ROH Hotel
XCELSIOR HOTEL AND SPA BY ROH Shillong
XCELSIOR HOTEL AND SPA BY ROH Hotel Shillong

XCELSIOR HOTEL AND SPA BY ROH Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

4.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Pikuto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience of my stay at hotel

It was the most horrible experince, i had travelled with whole pack of family including 78 years old grand parents and 4 years old minor, where i had to remain awake for the whole night since 10.00pm the whole hotel was black out till 7.30 am. It was an amazing experience surviving without electricity. The only light was our mobile flash lights...phewwww!!!!!! The rest i leave it upto your wisdom.
Stayed 1 night in May 2025