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The Thatched Cottage Inn

3.0 star property

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Photo gallery for The Thatched Cottage Inn

Front of property
A hotel room with a wooden floor, a bed, a chair, and a window with curtains.
A spacious living room with a high ceiling, wooden flooring, a sofa, a TV on a stand, and a radiator.
A dining area with wooden tables and chairs, a fireplace, and a high ceiling with exposed beams.
Executive Double Room | Laptop workspace, iron/ironing board (on request), WiFi (free)

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
The current price is $120
$100 nightly
$120 total
Total with taxes and fees
Aug 12 - Aug 13

Explore the area

View in a map
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF
  • Place, Kilver Court
    ‪9 min walk‬
  • Place, Royal Bath and West Showground
    ‪6 min drive‬
  • Place, Longleat Safari and Adventure Park
    ‪29 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪34 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Laptop workspace, iron/ironing board (on request), WiFi (free)

Classic Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

Classic Twin Room | Laptop workspace, iron/ironing board (on request), WiFi (free)

Classic Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room

A double bed with white bedding and a wooden headboard, flanked by nightstands with lamps and a small drawer.

Family Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a TV, a desk with a computer, a mirror, and a door leading to another room.

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

A bedroom with a large bed, two nightstands, and a wall with a floral pattern.

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Cottage

A bedroom with a wooden bed, white bedding, red curtains, a radiator, and a painting on the wall.

Family Cottage

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Front of property
Tŷ Magor
Newport
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,005 reviews
$86 nightly
The price is $103
Jul 27 - Jul 28
Total with taxes and fees
Tŷ Magor

About the neighborhood

Shepton Mallet

With a stay at The Thatched Cottage Inn in Shepton Mallet, you'll be within a 5-minute drive of Kilver Court and Royal Bath and West Showground. .This hotel is 14.9 mi (23.9 km) from Longleat Safari and Adventure Park and 15.7 mi (25.3 km) from Cheddar Gorge.

What's nearby

  • Kilver Court - 9 min walk - 0.5 miles
  • Royal Bath and West Showground - 6 min drive - 3.8 miles
  • Cheddar Gorge - 25 min drive - 20.0 miles
  • Longleat Safari and Adventure Park - 29 min drive - 20.2 miles
  • Center Parcs Longleat Forest - 30 min drive - 21.5 miles

Getting around

  • Castle Cary Station - 11 min drive
  • Bristol International Airport (BRS) - 41 min drive

Restaurants

  • ‪The Cheeky Bean - ‬19 min walk
  • ‪Costa Coffee - ‬3 min drive
  • ‪The Thatched Cottage Inn - ‬1 min walk
  • ‪Meal Machine - ‬4 min walk
  • ‪The George Inn - ‬6 min drive

About this property

The Thatched Cottage Inn

The Thatched Cottage Inn offers 9 accommodations with hair dryers. Rooms open to patios. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 9 guestrooms. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a satisfying meal at The Thatched Cottage Inn serving guests of The Thatched Cottage Inn. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served on weekdays from 8:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Free self parking is available onsite.
A complimentary English breakfast is served on weekdays between 8:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
The Thatched Cottage Inn - This restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Thatched Cottage Inn

Family friendly

  • Changing table
  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet

The Thatched Cottage Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 126 reviews
Rating 8 - Good. 33 out of 126 reviews
Rating 6 - Okay. 21 out of 126 reviews
Rating 4 - Poor. 17 out of 126 reviews
Rating 2 - Terrible. 14 out of 126 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and the staff were great.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Parking easy, rooms clean but noise insulation poor, full English breakfast only available.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Lovely room, lovely welcoming staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable room and quiet. Could have done with a bit of heating on as a bit chilly. Ethan behind the bar was wonderful and worked very hard.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly hotel. Clean comfortable room. Friendly staff. Could improve with the breakfast . Milk was out of date by 3 days
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Julie

Lovely place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very Spacious, Very Clean, Well Situated in Area. Everything needed for a small or a long stay. Recommend to All, will be back guaranteed!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
Clean bedroom, comfortable bed, friendly staff, good English breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at The Thatched Cottage inn Excellent room. Christmas Lunch was good, hot plates, large portions and very well served.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff where excellent
Stayed 1 night in Nov 2025
Verified

6/10 Okay

David

Whole experience of 2 night stay was average.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Roger

Room basic but clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was fantastic and spotless as was the Bathroom.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms and very comfortable beds. The shower riser rail needed replacing in one room as we had to hold the showerhead in order to use it. But water was hot and plentiful. Lots of parking available and electric car charge points too. Despite being near the main road the room was very quiet and no traffic noise heard. Staff were helpful although mixup on first morning with who was working so breakfast slightly delayed. 2nd day was much better with decent breakfast (but please don't put black pepper on everything!) Overall a lovely stay and conveniently located for us. We hope to return in the future.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service
Very friendly Manager, Andy. He made us feel very welcome!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. The bed was so comfy. Staff happy, friendly and helpful.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

George

Disliked: Amenities, property conditions & facilities
Front of house guy friendly & helpful. However there was no heating in our room on a cold weekend. Breakfast was supposed to be "continental" but all we got (left out in a back room) was cereal and toast!! Nothing had an opening date on it as per food hygiene regs.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Convenient location for town centre, easy parking, clean and quiet
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great Great Great. Lovely room clean and fresh. Polite friendly staff and amazing food.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
A lovely large room and bathroom - comfortable bed and large bathroom with both double shower and a bath. Very clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Staff all terrific. Nice cosy space. Walkable distance to the town
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property with a lot of local history. The staff was exceptional and the food delicious.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Jim

Liked: Staff & service
Disliked: Cleanliness, amenities
I was not impressed with my stay despite Ethan, the only employee available, doing a stalwart job to help us. There was a problem with heating, water leaks, cold shower, no one to prepare breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend stay here in November, the place is charming and has a lot of character. The room was large, clean , well furnished and there was everything you needed , I also loved the view and that you could look out and see the thatched roof . Check in was easy , all the staff we met over the weekend were very welcoming , friendly and helpful so it made you feel very relaxed. New management had just taken over when we stayed , I was really happy with stay here and would recommend it.
Stayed 2 nights in Nov 2025